Carroll Cristy
Worst experience EVER today!
I’ll definitely be letting family, friends & social media know about the front desk people they have here!
Because of them my daughter had to miss a lot of school time. They don’t know how to communicate an ...
Cayla Busby
My daughter loves the coin machines, but other than that…. 😐 The front desk staff is highly intimidating, unwelcoming, and seems to treat new patients as annoyances. We were referred to this practice for extractions and a few fillings/se ...
T
Tamera Walknotrun
Was super excited to go to such a great rated dentist for my daughter. However her very first appointment, she was to sick to go, instead I ended up taking her to the ER without remembering to call to cancel. They won't accept her now. W ...
Grace Anne Bedford
I'll start this review by saying I haven't used Small to Tall dentistry before.
Short version: I have been called twice by this office with details on another patient and they ignored our voicemail which states our names. I wouldn't tr ...
Jennifer Frederick
Just called to ask a couple of questions, and the receptionist was a little rude and started to tell me she would be happy to answer any of my questions, however I am not a patient of theirs so, then I hung up cuz, I figured this was goi ...
Kimberly Glock
The cleaning appt went well. The office and staff were nice and friendly. But my 5 year old needed a lip tie release procedure done. Five months down the road, the office still could not give me an out of pocket estimate and claimed they ...
Celina Abercrombie
Don’t support this business! I was referred to Small to Tall by family dentist and my son has been treated there several times. One of those times they didn’t complete the sealant properly and we had to go back and it required a crown du ...
Rachel Mageo
TRICARE BEWARE*** If your retired and have United Concordia they dont take that…AND they didn’t bother to tell us they stopped taking it leaving use with hundreds of dollars in medical debt!
Meg Stone
Decided to try them out when my kids and I moved back to Olympia. Here's my honest review. My kids loved the tree house they have in the lobby and one of the dental assistants, (Taylor) is fantastic and super patient. Also, Dr. Rowley is ...
Seth Carpenter
Took my sister and my niece here her appointment was at 1145 we got her at 1137 and she didn't get taken back until 3 we didn't leave until they closed very poor schedule management we also live far so it's alot of gas and time we lost ...
Joanna Beckham
One of my friends told me about an experience they had there yesterday with the woman in the financial office who was checking them out and giving them an estimate was extremely rude. She made a mistake and assumed they had state insuran ...
Michael McCamman
I had a pretty negative experience here.
We had an 11:15 appointment for routine stuff and I figured I would take a long early lunch, nbd. Showed up at 1105, checked in and started waiting. At 1120 the receptionist approached me and sai ...
Chris Shriver
Feel like waiting over a month for your child to have an appointment just to show up where everything is down and instead of calling you. They just let you come all the way before saying everything’s broken and then try to reschedule ano ...
Kira McIntyre
I’ve taken all five of my kids to this office for years, but lately the experience has become frustrating and inconsistent. When I called to schedule an emergency visit for my daughter, they said the earliest they could see her was June ...
Obtuse Acute
Avoid this dentistry
doot snoot
NOT EVEN AN OUNCE OF PRIVACY
I've been going to this place for pretty much as long as I can remember. The experience has remained the exact same each and every time. Despite claiming to be for all ages under 18, staff perpetually treat ...
Carroll Cristy
Worst experience EVER today!
Especially when I came in at 1:25 today! There was 3 ladies on the front and one of them decided to start giving attitude after she knew she messed up with the times! Its so frustrating how we have to take ou ...
Ashley Locke
My three children went here for many years. Unfortunately, during Covid-19 and afterward, patient care, customer service, and billing practices took a turn for the worse. There is now an extremely limited availability to get my kiddos in ...
James Carter
This provider plays games with billing and insurance. Instead of billing through insurance w/ a copay like everyone ense, they make clients pay out of pocket first and then submit for reimbursement through insurance. They then give you a ...
Shawn Noble
My kids have been patients for several years and the availability for appointments has been very limited. They often schedule appointments for 3-4 months in the future if at all. After waiting for over four months for an appointment for ...