I have had the best customer experience in many many years! Promo Group, you are doing things right! Someone on the live chat on the website immediately connected me with Avalon Watts and I had personal assistance with different queries and products! Not only are you clued up with the products and services but you were super fast! I had numerous emails up and down and it was almost as if you never leave the sight of your computer - I had a response within seconds every time that I click send! Thank you very much for such a wonderful, effortless experience! Also to the warehouse and other teams involved, thank you! I received both my parcels in one delivery and earlier than agreed upon - now that is service with a smile! I can't wait to work with Promo Group and more specifically, Avalon again! Keep it up team!