We hired Royalty Windows in 2021 to replace all the windows in my daughter’s 100-year old house. We obtained five or six estimates from several companies for different types of windows. Royalty was the most professional and responsible company. Patrick arrived on time, gave informative answers to our questions, didn’t badmouth the competition, didn't push to upsell despite our interest in more expensive windows (he gave a quote but after discussion we realized the lower cost windows would provide better insulation) and responded to our follow-up questions promptly. Royalty’s quote was lower than the bargain companies that are always having sales. Installation was completed by a professional crew, on time. Three years later there have been no issues and the windows still look great.