Joe and the team did a great job replacing 2 entry doors, 2 sliding doors, and 10 windows in our townhouse. They were very communicative but never pushy, and they were willing to negotiate prices to match a competing offer. They were in tune with our desires, including making sure that appropriate holes were drilled in the doors so that we could use electronic locks that we bought and wanted installed. They were very conscious of aesthetic requirements by our HOA. Installation was quick and clean, although the project was slightly delayed because the company they ordered the windows from ran late. At every step, Royalty was a pleasure to work with!