Angela Hahn
The service technician, Moriel, called me two days before the appointment to fix our LG clothes washer, to make sure he knew the issue (an IE error code) and had the correct parts available. The morning of the appointment, he gave me an ... See More
The service technician, Moriel, called me two days before the appointment to fix our LG clothes washer, to make sure he knew the issue (an IE error code) and had the correct parts available. The morning of the appointment, he gave me an exact ETA based on his vehicle navigation (no 2-hour window!), arrived promptly, and was courteous and professional. He fixed our washer and left the laundry room area clean. Cost for visit seemed a little high ($374 tax, price for parts online seems to be around $110); A for service and B for price.