Our latest reviews across all platforms like yelp and google!

5.0 rating out of 394 reviews

User profile - John Roberge.
John Roberge
John Battaglia is the best - great communicator and super knowledgable
7 years ago
User profile - Naomi Mandel.
Naomi Mandel
John always has all subzero parts, fast and professional. Great service as always.
7 years ago
User profile - Alice Findlay.
Alice Findlay
John was very good and fast for our repair. I would definitely recommend him for your service
7 years ago
User profile - Chelsea Lee Walker.
Chelsea Lee Walker
We had a subzero 511 on the fritz and John came in with a super quick and easy fix. He was extremely helpful, gave us great advice to help us save some money, and clearly had zero intention of screwing us with the bill. Will never call anywhere else!
7 years ago
User profile - Nick Walker.
Nick Walker
These guys are the epitome of professionals. I had a serious issue that they could have charged me good money to fix, but instead they gave me advice to work around it. For Sub Zero repair, I can't imagine there is a better company. John is a master of his craft. A rarity these days.
7 years ago
User profile - Amanda Mazza.
Amanda Mazza
Chris was friendly and super helpful! He fixed both our freezer and wine fridge in a timely manner. I highly recommend them!
7 years ago
User profile - Yunaima Hernandez.
Yunaima Hernandez
After reading all of the positive reviews, I decided to call Certified for my sub-zero. Our ice maker was not working. I also needed the air filter replaced on the fridge. They were prompt and responsive and got someone to my home that very afternoon. They quickly discovered that my water line to the ice maker had been turned off due to some other work going on in the house. They turned the water back on and changed out the air filter which was a simple plug in. The initial bill was more than I expected and they immediately addressed my concern in a very professional and courteous way. They also made me aware of a few issues that sub-zero has been addressing for my fridge model. John and Paul were extremely knowledgeable, professional and quickly resolved all my issues. I will definitely be calling them to service my fridge in the future!
7 years ago
User profile - phoebe hu.
phoebe hu
have a problem, call them , come very fast, fix the problem and very nice. very happy with the service.
7 years ago
User profile - Deborah Davis.
Deborah Davis
Incredibly fast and professional service - saved my life (and my food) with a speedy repair. And Chris, my technician, was so pleasant and knowledgeable. If all service was like this I would get appliances repaired more often!
7 years ago
User profile - Serafim Peso.
Serafim Peso
Chris responded immediately and came and fix my sub zero fridge the same day.
7 years ago
User profile - Nicholas Forsa.
Nicholas Forsa
I spent a good deal of money on my sub zero 25 year old 561 with joe and company, my machine was fixed on Saturday over a year ago. The response time is literally one minute, they call right back. Amazing response and joe is a great guy. Today I woke up and my refrigerator wasn’t cold. I called the company and within an hour I had John in my kitchen explaining that I needed even more work done to my unit. I really did not want to spend anymore money on an inherited old sub zero. John did the repair that should have costed over a thousand dollars for free. I have a new born and these guys did me and my wife a solid. Companies like this don’t exist anymore, call them when your sub zero breaks.
7 years ago
User profile - Winnie Burke.
Winnie Burke
Experienced and honest. John was great!
7 years ago
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