Charles answered the phone and I immediately felt confident rather then anxious about my dental needs. His assurance and kindness was felt through the phone, I expressed my anxiety and it was met with empathy and understanding. Kayla(spelling?) was my dental hygienist- She explained everything and somehow seemed to feel my energy/anxiety and was receptive and by the end of my cleaning I almost fell asleep…. She was a magician in the dental office! Dr Forbes was compassionate, the professionalism from the 1st phone call to the finish this place was amazing. I would give Dr Forbes a 5000 star rating if it was an option—for anyone with anxiety and previous bad experiences this is the best place to be! The knowledge I gained about my own personal health made me feel confident and excited going forward… I do need some follow up appointments going forward which I am actually empowered and excited about…. I highly recommend this practice and Dr Forbes.