Roxanne was an absolute gem! This was my first treatment, so I had a ton of questions, which she so very patiently answered on a call with me. She even guided me to a better package idea that fit my requests, knowing I have a restrictive budget. Then she took her time trying to find a good vein and didn't force anything (mine are notorious for being difficult..) But her genuine kindness was the icing on the cake. I'm thrilled this service is available and such great help is provided! Thank you Roxanne and all!