FAST, Professional, sympathetic, caring, knowledgeable, informative. Shelia was wonderful! She has a sense of urgency in helping you feel better, her skills are top notch - never felt the needle, she explained everything in a prompt manner and helped me fill out my intake that I was having trouble with since I felt so horrible. She was very clean and professional, I probably took 15 showers that day and left the soaked towels on the floor, she put them in my hamper for me, seeing how terrible I was feeling she asked if there was anything else she could help me with, I refused as that isnt her job but it is part of her personality which is beautiful. Thank you so much Sheila! I hope I wont have to but if I need you again, I'll be requesting you Blessings to each of you that are involved in providing this amazing service which saves us thousands of dollars in uncomfortable ER visits.