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Jennifer S
Bruce is a wealth of information for remodeling a bathroom. He always finds a great solution and has a GIANT collection of photos so you can see that he's done what he's recommending somewhere else and it turned out great. His son, Sam, is such a nice, honest and capable project manager. I give them my highest recommendation.
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Edie R.
Our master bath is on the small size and Bruce figured out how to move out the way to make it bigger. I love our bathroom now. He also did our hall bath and we are very satisfied with both bathrooms.
sylvia meloche
Every aspect of Regency bathroom remodeling was excellent. The old bathroom was completely demolished and recreated. Every tile was perfectly placed on the floor and in the shower; the vanity was replaced and two sinks replaced one. New medicine cabinets, double-flush toilet, lights, fan, and all fixtures were flawlessly installed. The huge , unused spa tub was replaced with a walk-in shower containing a seat, niche and grab bar. All electrical and plumbing work was included. Superlative work. Highly recommended.
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Nancy D
I recently used Regency Home Remodeling for a bathroom remodel. Bruce's entire team was great from the first visit to help me plan the remodel all the way through to the final activities of hanging mirrors and shelves. Everyone did an awesome job and I couldn't be happier with the results. The remodel involved removing walls, replacing all major fixtures (tub, shower, vanity, lights, etc.). The guys were on time each morning and cleaned up the rooms before leaving each day. Sam did a great job overseeing the entire operation. I highly recommend Regency!
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Nancy D
I recently used Regency Home Remodeling for a bathroom remodel. Bruce's entire team was great from the first visit to help me plan the remodel all the way through to the final activities of hanging mirrors and shelves. Everyone did an awesome job and I couldn't be happier with the results. The remodel involved removing walls, replacing all major fixtures (tub, shower, vanity, lights, etc.). The guys were on time each morning and cleaned up the rooms before leaving each day. Sam did a great job overseeing the entire operation. I highly recommend Regency!
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Homeowner Mount Prospect
“Regency Home Remodeling remodeled our kitchen and did all our floors on our main level. They addressed our issues pretty quickly when they arrived. The bulk of the work was done very quickly. The only negative we had is that it seemed to take forever to get the final inspection done and wrap everything up, but we went from having a fully gutted kitchen to a functional one in about six weeks. I think they are an A company. The quality of their work was very good. When they said they were going to be here, they were here. If they were not going to come for any reason, like the guy who was doing our floor got the flu, and they called and let us know, which we appreciated because we didn’t really want the flu. We’ve given their name out to several people and their sign was in our front yard for eight weeks.”
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Homeowner Chicago
“They were good. They were there every day so that was good. Regency Home Remodeling did a bathroom for us. Overall, I would grade them an A. I did have a problem with their punctuality. Sometimes they were supposed to be there but nobody showed up.”
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Homeowner Chicago
“I really enjoyed working with them. They have good customer service. They did bathroom and kitchen. I would grade them an A.”
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Homeowner Morton Grove
“I like their professionalism. They built a bathroom, a closet, and did a kitchen remodel. I would highly recommend them all across the board.”
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Homeowner Chicago
“There's always a line of communication open between them and me. I got my kitchen done last year and they're currently working on my bathroom. I would give them an A .”
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Homeowner Evanston
“They just did a good job. I'd say they're an A .”
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Homeowner Vernon Hills
“I liked the end to end nature of the service. They were redoing a master bath. I'd give them an A .”
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Homeowner Hoffman Estates
“They did our master bathroom and it's absolutely beautiful. I would grade them an A .”
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Homeowner Mount Prospect
“I liked the price and the final product. It was kitchen work. I would give them an A-.”
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Homeowner Arlington Heights
“I had a positive experience.”
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jenny_schade53
Bruce is a wealth of information for remodeling a bathroom. He always finds a great solution and has a GIANT collection of photos so you can see that he's done...
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Allen B.
Absolutely love our bathroom remodel, best room in the house!
Our bathroom was a major remodel, and we couldn't be more pleased with the entire project. Roman was meticulous in making sure every detail was "perfect." He did such a professional job in laying the tile and installing the vanity and lights, along with the many other things that needed to be done.
Bruce was very patient with us. He took time to show us designs and options that would work with our bathroom. Even before the project started, we were confident that the project would turn out beautifully. Whenever we had a question, Bruce responded the same day.
Bruce went out of his way to make sure we were happy with every aspect of the project. Love, love our bathroom!
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yvonne_block
Absolutely love our bathroom remodel--best room in the house!
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Mary D
Our bathroom was a major remodel, and we couldn't be more pleased with the entire project. Roman was meticulous in making sure every detail was "perfect." He did such a professional job in laying the tile and installing the vanity and lights, along with the many other things that needed to be done.
Bruce was very patient with us. He took time to show us designs and options that would work with our bathroom. Even before the project started, we were confident that the project would turn out beautifully. Whenever we had a question, Bruce responded the same day.
Bruce went out of his way to make sure we were happy with every aspect of the project. Love, love our bathroom!
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luke_garbarino
We couldn't be happier with the work done by Regency on our first family home. We needed a major kitchen remodel and some other related electrical and plumbing ...
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Luke G
We couldn't be happier with the work done by Regency on our first family home. We needed a major kitchen remodel and some other related electrical and plumbing work. We were overwhelmed with where and how to begin. I had a good feeling about Regency from the first phone call to ask for an initial estimate. I spoke with someone immediately (PJ) and he was not only friendly but set us up for an initial meeting with Bruce as soon as possible. Bruce walked us through our options and was refreshingly upfront about costs and honest about what was needed and what was optional. We had an old oddly shaped kitchen and Bruce and the kitchen designer Iwona came up with designs that maximized use of the space while keeping things open and inviting. Seriously - I love everything from the lighting, the newly framed window with sink and pendant light, to the cabinets with space saving ideas that I would have never thought of. Bruce helped us navigate what to look at with the venders and how to stay within our budget. When it came time for work to start, the team was FANTASTIC, especially Greg. Everyone was polite and extremely detail oriented with their work. Even the inspectors complemented the work during inspection. That's another reason that we're so happy with Regency. They do the work correctly, to code, and you don't need to stress about it later. We have been so pleased with the kitchen work that we're about to have Regency remodel the laundry room. So, Regency is solid enough that we're already repeat customers.
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josh_benjamin67
Dream master bathroom - From end to end, we were extremely happy with the service, design ideas, vendor connections, and quality of the work. This was the larg...
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Josh B
Dream master bathroom - From end to end, we were extremely happy with the service, design ideas, vendor connections, and quality of the work. This was the largest project we have ever completed, taking down walls, reconfiguring all of the plumbing and electric, and adding a window to the space. Bruce established a great rapport with us at the beginning, spending ~5 hours with us before we even signed our contract. He was honest, listened to our requests, and helped design a bathroom layout that we didn't even know was possible. He insisted on getting the appropriate permitting (different than other vendors we contacted). Bruce and his team were patient with us as we took our time picking out some very specific design items. We used Bruce's recommended vendors (Cara at Daltile, Arthur at Studio 41, and Jr. from Tip Top Glass). Cara was very easy to work with and helped us make quick decisions. Arthur and Rahnea at Studio 41 helped us find exactly what we wanted, including satin gold fixtures, all while being conscious of our moderate budget. Jr. was a pleasure to deal with - in addition to the glass for our shower, he cut a custom round mirror for us and found satin gold hardware to match our fixtures. Last, but certainly not least, Arthur was the lead at our house for our appx. 6 week project. He and Andre were clean, courteous, and did great work. They arrived promptly at 8 each morning and made sure to clean up each night as we had to stay in our master bedroom during the project. Arthur was great at sharing his ideas and he was flexible as we made slight tweaks to the project throughout. We really enjoyed the full service approach that Regency provided from picking up all of the materials and facilitating vendor relationships to providing guidance and opinions when requested. Regency is definitely a premium vendor, but we felt it was well worth the value. Bruce provided us with a budget and we were able to navigate within it, despite some high end finishes that we chose for certain items. We highly recommend Bruce and his team!
Mary Jo Zefeldt
We couldn’t be happier with the work done by Regency on our first family home. We needed a major kitchen remodel and some other related electrical and plumbing work. We were overwhelmed with where and how to begin. I had a good feeling about Regency from the first phone call to ask for an initial estimate. I spoke with someone immediately (PJ) and he was not only friendly but set us up for an initial meeting with Bruce as soon as possible. Bruce walked us through our options and was refreshingly upfront about costs and honest about what was needed and what was optional. We had an old oddly shaped kitchen and Bruce and the kitchen designer Iwona came up with designs that maximized use of the space while keeping things open and inviting. Seriously – I love everything from the lighting, the newly framed window with sink and pendant light, to the cabinets with space saving ideas that I would have never thought of. Bruce helped us navigate what to look at with the venders and how to stay within our budget. When it came time for work to start, the team was FANTASTIC, especially Greg. Everyone was polite and extremely detail oriented with their work. Even the inspectors complemented the work during inspection. That’s another reason that we’re so happy with Regency. They do the work correctly, to code, and you don’t need to stress about it later. We have been so pleased with the kitchen work that we’re about to have Regency remodel the laundry room. So, Regency is solid enough that we’re already repeat customers.
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maryjo_zefeldt
We couldn't be happier with the work done by Regency on our first family home. We needed a major kitchen remodel and some other related electrical and plumbing ...
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Joshua B.
Dream master bathroom - From end to end, we were extremely happy with the service, design ideas, vendor connections, and quality of the work. This was the largest project we have ever completed, taking down walls, reconfiguring all of the plumbing and electric, and adding a window to the space. Bruce established a great rapport with us at the beginning, spending ~5 hours with us before we even signed our contract. He was honest, listened to our requests, and helped design a bathroom layout that we didn't even know was possible. He insisted on getting the appropriate permitting (different than other vendors we contacted). Bruce and his team were patient with us as we took our time picking out some very specific design items. We used Bruce's recommended vendors (Cara at Daltile, Arthur at Studio 41, and Jr. from Tip Top Glass). Cara was very easy to work with and helped us make quick decisions. Arthur and Rahnea at Studio 41 helped us find exactly what we wanted, including satin gold fixtures, all while being conscious of our moderate budget. Jr. was a pleasure to deal with - in addition to the glass for our shower, he cut a custom round mirror for us and found satin gold hardware to match our fixtures. Last, but certainly not least, Arthur was the lead at our house for our appx. 6 week project. He and Andre were clean, courteous, and did great work. They arrived promptly at 8 each morning and made sure to clean up each night as we had to stay in our master bedroom during the project. Arthur was great at sharing his ideas and he was flexible as we made slight tweaks to the project throughout. We really enjoyed the full service approach that Regency provided from picking up all of the materials and facilitating vendor relationships to providing guidance and opinions when requested. Regency is definitely a premium vendor, but we felt it was well worth the value. Bruce provided us with a budget and we were able to navigate within it, despite some high end finishes that we chose for certain items. We highly recommend Bruce and his team!
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lgesky
We had our two bathrooms completely gutted and remodeled. This was our first renovation experience and it was outstanding. The price was fair, the craftsmanship...
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Hichiro Y.
It's a rare occasion when one is able to write a five star review of a single service let alone the multifaceted aspect involved in a remodeling project that included a kitchen, foyer, powder, laundry and dining rooms. From design, demolition, installation and to the finishing touches the work was done with the workmanship and care of professionals who obviously took pride in their respective craft. I believe the quality of the work, professionalism of the crew and the entire team's willingness to go the extra mile starts and ends with the leadership provided by Bruce. He readily shared his expertise, experience and ideas in assisting in the design of every phase of the project, which were not only helpful but vastly improved the final product with a more functional kitchen and a superior overall upgraded look. I appreciated the detailed breakdown of costs and the schedule of the work and payment due at each phase of the project. Bruce's relationship with suppliers made the task of selecting cabinets, granite top, sinks, appliances, etc. easy as he had specific people to contact without having to worry about details as to payment, quantity and delivery. The same applied to contractors for things his crew did not perform, e.g., painting and sanding. Bruce appears to have a listing of contractors that adheres to his high standard as these individuals displayed the same courtesy, professionalism and workmanship in the jobs they performed. It's not hard to understand the overwhelming number of superior reviews submitted on Regency's behalf when reading the reviews written by customers pleased with Bruce and his team's work. I will definitely call on Regency for any future projects.
H. Yamagata
John Reim
Bruce and his crew were great! The bathroom turned out beautiful and we are loving the new space. Friends and family have also commented on how great it turned out. The crew showed up on time, and were great about cleaning up and protecting the home. We could not have been happier with the recommendations for tile, fixtures, glass, stone, etc which Bruce put us in contact with. A pleasure to deal with, and would definitely hire again for other future projects. Being a home inspector by trade, I was skeptical that any contractor could live up to my standards and attention to details. I am extremely happy with how everything turned out.
John Reim
Bruce and his crew were great! The bathroom turned out beautiful and we are loving the new space. Friends and family have also commented on how great it turned out. The crew showed up on time, and were great about cleaning up and protecting the home. We could not have been happier with the recommendations for tile, fixtures, glass, stone, etc which Bruce put us in contact with. A pleasure to deal with, and would definitely hire again for other future projects. Being a home inspector by trade, I was skeptical that any contractor could live up to my standards and attention to details. I am extremely happy with how everything turned out.
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Homeowner Chicago
“It was excellent work, with no problems overall. I would be very likely to recommend them to a friend.”
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Homeowner Barrington
“They were just very professional and very communicative. They were in contact every day, so I always knew the status of the project and about any delays there might be. I always appreciated that a lot. They remodeled a bathroom for us. I would give them an A .”
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Homeowner Chicago
“They were attentive. The gentleman I worked with, he was able to pass on his discounts, in terms of the materials. He had an excellent relationship with the vendors, and he was able to pass that on to his clients. They did a bathroom remodel. I'd give them an A.”
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Homeowner Barrington
“We were very satisfied. In fact, they're doing more in here right now. I like their attention to detail and their craftsmanship. All told, with the kitchen they're doing now, it's going to be about five figures. I would give them an A .”
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Homeowner Buffalo Grove
“I like that they were really communicative. It was very easy for me to get into contact with the person in charge of the process. They did pretty much our entire downstairs. It was our kitchen and floors downstairs. I'd give them an A .”
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Homeowner Libertyville
“They absolutely worked with us and my wife on her plans—what she wanted to achieve—and they provided great ideas and experience. We had them do two bathrooms and a kitchen. Overall, I'd give them an A-.”
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Homeowner Arlington Heights
“I like that they have their own crew, and they weren't like contracting out to third parties. We never had any issues with the workers not being there or not doing the work they're supposed to. They were there every day. I think they actually finished like three weeks ahead of what they told us they would. Everything was really well done. I didn't have to have them redo hardly anything. They did a kitchen for me. They took a kitchen and a dining room and combined it into one room. They also turned a closet in our bedroom into a bathroom and then built a closet. I'd give them an A .”
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Jason M.
“They delivered on pretty much everything they said; their timeline, when they would start, the price. They had people there everyday they said they would. They did a new kitchen. They knocked down a wall and redid our kitchen. I'd give them an A. I already have recommended them.”
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John R
Bruce and his crew were great! The bathroom turned out beautiful and we are loving the new space. Friends and family have also commented on how great it turned out. The crew showed up on time, and were great about cleaning up and protecting the home. We could not have been happier with the recommendations for tile, fixtures, glass, stone, etc which Bruce put us in contact with. A pleasure to deal with, and would definitely hire again for other future projects. Being a home inspector by trade, I was skeptical that any contractor could live up to my standards and attention to details. I am extremely happy with how everything turned out.
Addie Wagner Sullivan
Bruce and his team at Regency did a great job on our kitchen remodeling project and we really enjoyed working with them! They were professional, friendly, and thorough. Their kitchen designer showed great attention to detail, the vendors they worked with provided quality materials, and the crew was outstanding. Communication was excellent throughout the process. They provided a proposal for the total cost up front, and although it was a little more than we initially wanted to spend, it was nice to have a guarantee that the project would not exceed this amount. We are very happy with our new kitchen and I will definitely consider using them for future remodeling projects! I would not hesitate to recommend them to friends, family, and neighbors!
Addie Wagner Sullivan
Bruce and his team at Regency did a great job on our kitchen remodeling project and we really enjoyed working with them! They were professional, friendly, and thorough. Their kitchen designer showed great attention to detail, the vendors they worked with provided quality materials, and the crew was outstanding. Communication was excellent throughout the process. They provided a proposal for the total cost up front, and although it was a little more than we initially wanted to spend, it was nice to have a guarantee that the project would not exceed this amount. We are very happy with our new kitchen and I will definitely consider using them for future remodeling projects! I would not hesitate to recommend them to friends, family, and neighbors!
A
Addie S
Bruce and his team at Regency did a great job on our kitchen remodeling project and we really enjoyed working with them! They were professional, friendly, and thorough. Their kitchen designer showed great attention to detail, the vendors they worked with provided quality materials, and the crew was outstanding. Communication was excellent throughout the process. They provided a proposal for the total cost up front, and although it was a little more than we initially wanted to spend, it was nice to have a guarantee that the project would not exceed this amount. We are very happy with our new kitchen and I will definitely consider using them for future remodeling projects! I would not hesitate to recommend them to friends, family, and neighbors!
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Norbert C
Regency has been professional! I've known them for 3 years now. They performed a kitchen remodel and renovated a small room. They started on time, went over by two weeks, but got the job done well. The reason I have kept in touch with Regency is because Bruce/PJ informed from the onset that if there are small things that need a quick check-up or fixing, to call them. Well, about a week ago, the kitchen sink had some minor deficiencies resulting from the initial installation. I emailed Bruce. He was traveling in Europe BUT found a way to not only email me back and also contacted PJ. Within a week, Regency came over and fixed the sink as well as readjusted a ceiling lamp fixture. None of these minor improvements/fix-its cost me -- I have called Regency twice over the last 3 years, only when a minor issue clearly resulted from initial installation. Let me say this -- when you have a team involved with remodeling, you are always going to have an individual who may not have the same kind of attitude for detail as the rest. On such occasions, minor issues may crop up down the road. However, what matters more than anything is knowing that Regency has impressive customer care!
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Norbert C
Regency has been professional! I've known them for 3 years now. They performed a kitchen remodel and renovated a small room. They started on time, went over by two weeks, but got the job done, and done well. The reason I have kept in touch with Regency is because Bruce and PJ informed from the onset that if there are small things that need a quick check-up or fixing, to call them. Well, about 2.5 years ago we need some of the cabinets to be readjusted. A week ago, the kitchen sink had some minor deficiencies resulting from the initial installation. I emailed Bruce. He was traveling in Europe BUT found a way to not only email me back, but contacted PJ. Within a week, Regency came over and fixed the sink as well as readjusted a ceiling lamp fixture. None of these minor improvements/fix-its cost me -- I have ONLY called Regency twice over the last 3 years, and only when there was a clear sign of a minor issues that resulted from initial installation. Let me say this -- when you have a team involved with remodeling, you are always going to have an individual who may not have the same kind of attitude for detail as the rest of the team. On such occasions, minor issues may crop up down the road. However, what matters more than anything is knowing that you got a company that stays true to their word. Regency will solve your issues. This should say something about customer care.
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a homeowner
Bruce, Luke and the whole Regency team from start to finish was great to work with and did a great job remodeling kitchen. They delivered project on time and worked with me step by step to make this project move a long smoothly. Bruce was willing to work with any changes and review how that would fit in remodel project. I am very pleased with my new kitchen.
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Homeowner Mundelein
“I liked their professionalism. They always cleaned up, every day. They redid our bathroom, and the workspace was very confined, but they were able to keep the mess in the bathroom the entire time. I don't know how they did it. I would give them an A. We don't live in Chicago anymore, but we have recommended them to our friends who lived there before we left.”
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Homeowner Mundelein
“I liked that it was very easy to get ahold of Bruce. He was like our main point of contact, and he was always readily available. They remodeled a master bathroom for us. I would give them an A. There were just some very minor issues; the plates around the light switches were slightly crooked and some caulking was a little off. But it was nothing major.”
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Homeowner Park Ridge
“They didn't stop the project halfway and then come back two months later. They kept on going until it was done. The workers were friendly and courteous. They did a kitchen remodel. I would give them overall an A. I'd recommend them.”
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Homeowner Prospect Heights
“They were very professional. They were very good at what they did. The product was excellent. They were also very easy to work with. They pretty much did a complete kitchen remodel. They took it down to the suds and rebuilt the kitchen. I would give them an A .”
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Homeowner Skokie
“I love their communication. I love their reliability. They showed up when they said they were going to show up. They kept up with the schedule. In March, they remodeled the bathroom. I would give them an A.”