Embed Reviews

sunafro

Bruce and Regency did a fantastic job with our project (full bath remodel, kitchen backsplash & counters, and refinishing our wood floors).

Iris W

Regency, with Bruce Pinsler at the helm, remodeled 2 batrooms, installed wood floors, updated electrical and installed a tile floor in our mud room. Bruce had a never ending flow of ideas and his crews were prompt, talented, CLEAN, polite, accommodating, respectful and trustworthy. The work was done to perfection in a neat and timely fashion. Many thanks to Regency, you made our vision a reality!

Candace R.

Count me as a very happy, satisfied customer. I purchased a house last summer that needed a lot of work, starting with an outdated, nonfunctional kitchen and extending to a lower level rec room that desperately needed old shag carpeting pulled up and a new floor installed, a rear patio that needed a new concrete step leading out, and an unused door that needed to be bricked in to make more room in the kitchen. It was clear from my first meeting with Bruce that he had the experience, resources and people to do all the projects I had in mind, and I would only need to deal with one contractor. Bruce offered great suggestions, including extending the hardwood floors from the living and dining rooms into the kitchen and front hall, and we discovered that the stairs and upper floor had virgin oak floors under the (very old) carpeting, so planned to finish those as well. Whereas other kitchen remodelers I had interviewed came up with a single plan (that didnât address some of the major items on my kitchen wish list), Bruce came back with at least five options and layouts--that did take my wish list items into account. That is, he listened to me. While his quote was not the cheapest, it wasnât the most expensive, either. I was sold. We were under time pressure to get the masonry work done before cold weather hit, and Bruce got his guys here quickly. The masons had to reclaim bricks from the garage to fill in the door, and they made it look like a feature that had been planned from the outset. Amazing. Once we started on the interior work, I had a dedicated crew working here every day. Each morning they showed up at 8am sharp, and worked through the day. They cleaned up each evening before heading home. They answered my questions with patience and good humor. Bruce was outstanding in communicating with me throughout the entire process. We talked beforehand about the best ways to communicate, so I knew when to text him (urgent questions/issues) and when to email him (routine non-urgent stuff). Texts were always answered promptly, and were often followed by a phone call. Emails were always answered by the next day. If we needed a face to face meeting, he made it happen. By the time we got to doing the floors, I was comfortable enough with Bruce and his crew to go out of town for a week while they did the floor refinishing. Bruce sent pictures every day to show me the progress, and we were able to work through an unexpected problem over the phone by using the pictures. (What did we ever do before smart phones??) Any minor issue that came up (there were only a few, no major ones) was met with a positive can-do attitude and promptly resolved. The project was finished within the projected timeline, and passed inspections with flying colors. What more could one ask? Next up is a bathroom remodel. Not sure when Iâll get there, but I plan to use Regency. And I will highly recommend them to anyone who is considering a remodeling project.

Steve Szabo

We worked with Bruce to convert a walk in closet to a a master bathroom. Bruce was very timely, easy to talk to and really did an outstanding job setting us up with contacts to help us pick out all of our materials. We didn't have to worry about any of the details because the people Bruce set us up with were outstanding, easy to work with and on top of all the details so we didn't have to be. There was only one small hiccup and it was contractors showing up to work on a Saturday morning without us knowing ahead of time. Only an issue because we have 2 year old twins and they needed to shut the water down. There were no other communication issues and in fact, our foreman, Tom, was fantastic at communicating throughout the project. Timing was tricky because the job was done around the holidays, but there were no issues with work days or times. Bruce and his team were not the least expensive, but the quality of their work was worth every penny.

Steve S.

David H.

Bruce was very helpful and organized to deliver on our ambitious kitchen remodel. It was done within the promised time frame. His crew was very efficient and skilled. The remodel involved two walls coming down, complete new appliance set up, new floor, electrical,plumbing and even new outside siding. I'd recommend Bruce Pinzler and Regency to any homeowner.

David H

Bruce and his staff at Regency did a great job on our kitchen remodel. I'd recommend him highly. Honest, willing to listen and delivers on time.

Susan P.

We had our horrible 1956 (original to the house) kitchen finally remodeled by Bruce and his team at Regency. They did an absolutely beautiful job!!! The renovation/remodel cost did go way over what we had wished to spend, but it was ended up being well worth the money! Bruce also has many connections within the home remodeling industry and was able to get us discounts on almost everything we purchased. Bruce is a great guy to work with. He does whatever he can to make things work. I would definitely recommend Regency and we plan to have more remodeling done with him and his company soon.

Bill Hartig

Bruce and his Regency team did a great job on my bathroom remodel and bedroom hardwood floor installation. When I first started thinking about the remodeling work I went to the big name firm that advertises frequently on the radio. Their price estimates were much higher and project timelines were much longer than Regency’s. Regency finished the job right around the date the big name said they would start. Additionally, it felt like the potential project coordinator had never picked up a hammer. My bathroom remodel consisted of converting a vanity only area and a walk-in closet into a full master bathroom and redesigned master bedroom closet. I had an idea of what I wanted to do - Bruce did a great job of understanding my vision and offering up options for me to choose from. He had a library of pictures from prior bathroom remodeling projects that was a great source of ideas and provided many examples to help me think through all my potential options. Another benefit of working through Bruce was his vendor connections (i.e. plumbing fixtures, tile/granite, vanity, mirrors, etc.). Be prepared to spend time working directly with his vendors – you’ll get everything at his contractor’s discounted price plus the benefit of even more design ideas. Bruce’s tile vendor did a tremendous job helping to design the tile pattern in my shower. Bruce’s team gets you through the permit process (from application to sign off), his craftsmen are skilled, they’ll make certain all touch-up items are resolved to your satisfaction, plus the work area will be spotlessly cleaned upon completion. I was on vacation for the last week of the dusty portion of the job – when I came back the hardwood floors throughout the rest of my house had all been cleaned and treated at his expense. My project came in right on budget. Next fall I’m looking to do some work in my basement - I’ll be calling on Bruce and the Regency team to do the work. If you’re thinking about doing remodeling work around house make sure to give Regency a call, you won’t be disappointed!

Bill H

Bruce and his Regency team did a great job on my bathroom remodel and bedroom hardwood floor installation. When I first started thinking about the remodeling work I went to the big name firm that advertises frequently on the radio. Their price estimates were much higher and project timelines were much longer than Regency's. Regency finished the job right around the date the big name said they would start. Additionally, it felt like the potential project coordinator had never picked up a hammer. My bathroom remodel consisted of converting a vanity only area and a walk-in closet into a full master bathroom and redesigned master bedroom closet. I had an idea of what I wanted to do - Bruce did a great job of understanding my vision and offering up options for me to choose from. He had a library of pictures from prior bathroom remodeling projects that was a great source of ideas and provided many examples to help me think through all my potential options. Another benefit of working through Bruce was his vendor connections (i.e. plumbing fixtures, tile/granite, vanity, mirrors, etc.). Be prepared to spend time working directly with his vendors - you'll get everything at his contractor's discounted price plus the benefit of even more design ideas. Bruce's tile vendor did a tremendous job helping to design the tile pattern in my shower. Bruce's team gets you through the permit process (from application to sign off), his craftsmen are skilled, they'll make certain all touch-up items are resolved to your satisfaction, plus the work area will be spotlessly cleaned upon completion. I was on vacation for the last week of the dusty portion of the job - when I came back the hardwood floors throughout the rest of my house had all been cleaned and treated at his expense. My project came in right on budget. Next fall I'm looking to do some work in my basement - I'll be calling on Bruce and the Regency team to do the work. If you're thinking about doing remodeling work around house make sure to give Regency a call, you won't be disappointed!

David DePrez

This is to recommend the kitchen remodel project you might have in mind under the leadership of our Regency Remodeling contractor Bruce Pinsler. He caught wind we were interested, stopped by, and, within 24 hours, was back with a detailed proposal for our kitchen. He sold us on his intention that once the project began, a dedicated crew would be there from 8 to 4:30 every day until the project was done. They were good on their word. Recommended was a complete tear out down to the studs, which we found to be the most efficient way to ensure success. We also were impressed with his intention to eliminate the usual wait time of weeks duration between cabinet installation and granite top measure, fabrication, and installation. His granite guy took our pick at Daltile and Granite, came and measured on a Monday, cut on a Tuesday, and installed on a Wednesday! We then knew that Bruce’s bravado was well earned and backed by results. We learned that such a complete remodel requires every building trade other than foundation and roofing, so it’s going to be intensive with the possibility of delays and set-backs. There were none. We were fortunate to be able to be available from our busy work schedules to consult with his major subcontractor on design preferences on site, and they were faithful to our intentions and decisions, even taking out the grout when it proved not to be to our order with Daltile and reinstalling the right color. There were only a few details left, such as the need for quarter round base shoe on the cabinets, which probably had come with some, supplied by the cabinetry concern unrelated to Regency, but got lost in the shuffle. They agreed to come back and put that in. We are very pleased with the final result and wish anyone who intends on going through with such a major home improvement as this to choose Regency and Mr. Pinsler. I recommend them with a 5 star rating.

David D

This is to recommend the kitchen remodel project you might have in mind under the leadership of our Regency Remodeling contractor Bruce Pinsler. He caught wind we were interested, stopped by, and, within 24 hours, was back with a detailed proposal for our kitchen. He sold us on his intention that once the project began, a dedicated crew would be there from 8 to 4:30 every day until the project was done. They were good on their word. Recommended was a complete tear out down to the studs, which we found to be the most efficient way to ensure success. We also were impressed with his intention to eliminate the usual wait time of weeks duration between cabinet installation and granite top measure, fabrication, and installation. His granite guy took our pick at Daltile and Granite, came and measured on a Monday, cut on a Tuesday, and installed on a Wednesday! We then knew that Bruce's bravado was well earned and backed by results. We learned that such a complete remodel requires every building trade other than foundation and roofing, so it's going to be intensive with the possibility of delays and set-backs. There were none. We were fortunate to be able to be available from our busy work schedules to consult with his major subcontractor on design preferences on site, and they were faithful to our intentions and decisions, even taking out the grout when it proved not to be to our order with Daltile and reinstalling the right color. There were only a few details left, such as the need for quarter round base shoe on the cabinets, which probably had come with some, supplied by the cabinetry concern unrelated to Regency, but got lost in the shuffle. They agreed to come back and put that in. We are very pleased with the final result and wish anyone who intends on going through with such a major home improvement as this to choose Regency and Mr. Pinsler. I recommend them with a 5 star rating.

Homeowner Buffalo Grove

“Pretty much everything was a positive experience. The quality of the work, the friendliness of the people involved, and their ideas were positive. They came out and remodeled our kitchen. I'd recommend the company to family and friends. I'd give them an A.”

Homeowner Morton Grove

“First of all the price made it positive. It was neither low nor high. It was just great. Second of all, the quality of work was good. The workers, the laborers who came and worked, were good. There had been some unexpected situations which were very well handled. It was just kitchen stuff, cabinet replacement, counter top, and backsplash. It took almost ten-twelve days for one person. It looks great today. We like it. It's very impressive. I can give the A.”

Homeowner Lake Forest

“Their timeliness and the value for the money made it positive. Their follow-up and timeliness stood out to me. They're prompt, clean, and courteous. Everything you'd look for in a remodeler. I had a bath total gut and rebuilt. The whole thing took two weeks. Their cleanup area was cleaned every day. The trash that was brought out of the home was removed every day so there wasn't anything piling up. Putting down drop cloths. Vacuuming every day. Give them an A. The issue was there was a little glitch but they fixed it immediately as if it didn't even happen. Understanding things happen but their responsiveness is what matters so I'd give them an A.”

Lauren McSorley

Bruce and his team were awesome! Really did everything from start to finish and helped us stay within our budget. Couldn't be happier with the work they did and would highly recommend them.

Homeowner Wadsworth

“We had a worker by the name of Arthur. He was very good, very thorough, and very competent. They redid a bathroom including moving walls and removing and installing new walls. We're very pleased with the results. I would recommend them. I'd rate them A for excellent.”

Homeowner Northbrook

“They did beautiful work. They came out and did a new kitchen for me. The workers were very talented and easy to work with. We had gone in for another—talked to them about a bathroom job a couple years ago, and we did not select them at the time. They were highly recommended so we called them back in and decided to go with them. I'd give them an A for excellent.”

Homeowner Chicago

“I would say I liked the cost. The finished product was up to my expectations. They were easy to get a hold of and quick to respond. They were flexible with the time they could be at the house and on site for the project. They were helpful in offering to come back out if anything is not working the way it should within the first year, which is appreciated. They remodeled a bathroom for me. I originally heard about the company from Best Pick Reports. I'd give them an A.”

Homeowner Evanston

“I would say they did excellent work—A.”

Homeowner Lake Zurich

“Their lead guy had a great knowledge of options I could do in my bathroom. He had a lot of good vendors that gave me great products for some of my fixtures. He was a great resource. I used them for bathroom remodeling and doing hardwood floors in my bedrooms. I chose them because they were cheaper and they got it done faster. They were highly recommended. I'd give them an A.”

Jody C.

We hired Bruce and his team to help us design and remodel our master bathroom. Bruce was great from the start! He was extremely responsive, on time, honest, practical AND fun to talk to. He helped through every step of the project and aligned us with folks that would help us design and make good decisions for long term. We are extremely happy with the results. His crew, Arthur and John were courteous and CLEAN! They came every day and ensure we were getting what we expected. I trusted them in my home and they were friendly with our dog and family. We are planning on redoing our mudroom soon and will definitely hire Bruce and his team again!

Matt T.

We are very happy with all of the work that Regency did for us which included a kitchen remodel, custom shelving in the family room, two custom fireplaces, flooring on the first floor and basement, and a half bath remodel. I enjoyed working with Bruce - he was responsive and attentive and very good at incorporating my design ideas (thus we got a lot of custom and unique elements). Greg and Michael were great. They made a beautiful custom backsplash. Leo did a wonderful job on the floors; and when we had some bubbling (because of an uneven base from a previous owner removing a wall), he fixed it at no charge. All minor issues (crooked cabinet, etc) were promptly fixed. Bruce also made recommendations for suppliers and often passed along his contractor's discount. We got about 5 quotes and Regency's was average and reasonable. We stayed pretty close to the budget. Overall, it was a great experience and I would use them again.

ciaracalt

We are very happy with all of the work that Regency did for us which included a kitchen remodel, custom shelving in the family room, two custom fireplaces, floo...

Robert M.

Job is currently in progress and all is going very well to date. Bruce and his team have been very responsive and are doing a first rate job.

Meghan H

Services provided: gut rehabbed two bathrooms, refinished hardwood floors, installed new hardwood floors, replaced windows throughout house, replaced certain electrical and plumbing, installed electrical fixtures throughout house, repaired fencing in backyard, installed closet in master bedroom Review: Regency did a great job. At the onset of the project, Bruce came to our house to meet and discuss the project, and he listened to our wants, needs, and priorities. He created design pictures for our new bathrooms for our review and adjusted the designs until they were exactly what we wanted. He had a ton of examples of other work he had done and helped us through the decision process to ensure our final design looked great and was functional. Having these design services built in was huge because we didn't have to hire a designer separately, and Regency used their designs when submitting permit applications to the city. All of the Regency employees were respectful, punctual, and skilled. We are very happy with the work that Regency did for us. Our bathrooms are beautiful, as are our new and refinished floors. The work was done exactly to specifications. We bought a house and had only a couple of months to get this project done before moving in. Bruce and PJ worked diligently to get the proper permits for the work and got started as quickly as possible. The work was substantially complete before we moved in, and this required the crew working multiple weekends and long hours before our move. Bruce knew how important this was to us and ensured that the work got done on time. Bruce was our main point of contact throughout the entire process. Bruce was very responsive over email, text, and phone. We never had to wait on him to get back to us on anything, no matter how small the question. This was one of the most helpful aspects of the projects as we always felt that we could get Bruce's attention and have a conversation when needed. Bruce has a list of recommended suppliers. We found that the recommended suppliers are priced higher than you can find elsewhere, but the quality of materials and service were worth it in many cases. We ended up going with a mix of low-cost materials that we purchased ourselves at Lowe's, etc. and purchased other materials (bathroom fixtures, tiles) from Bruce's suppliers. Bruce sent his crew to pick up the materials regardless of where we purchased them from, so we didn't have to do this ourselves. Bruce's services were more costly than some other contractors we considered. However, we believe that the service we received was commensurate with the cost. Bruce stressed at the onset of the project that his prices were all-inclusive and he wouldn't be charging us for surprises encountered once they started work. This was true; the cost communicated up front was the final cost. Knowing that the cost would not change was important to us as our house is old and we weren't sure what the crew would find when they started their work. Any additional work that was required as a result of the city inspection process was done without any additional cost to us. Once the work was done, we had a few minor follow up requests for Regency, and they sent their crew over to address these items right away. For example, we purchased a faucet from Lowe's that was defective, and Bruce sent his crew over to diagnose the problem and install a new faucet free of charge. Overall, we are very happy with Regency's work and customer service and would recommend them without hesitation.

Drew W.

Bruce and his team were great. Involved from design through finish. Bruce showed us multiple design options. Bruce runs the project and communicates the entire way. The quality of work was excellent and I would use them again tomorrow and certainly will when we have our next bathroom project. We did a complete gut job on our master bath and had a lot of tile work and it looks fantastic.

Bill Kotowski

Regency renovated 2 bathrooms for us. It was a complete remodel with both bathrooms torn down to the bare stud level. • The job took 5 weeks to complete so the disruption to our household was kept to a minimum timeline. • All e-mails and phone calls to resolve issues were promptly returned. • No major problems were experienced. Small problems that were incurred were promptly resolved. • The workers were very professional. I would not hesitate to rehire them for any future work we may require

a homeowner

I couldn't believe how quickly the job got done! Even with both workers out sick for three days one week, the job was finished in under a month, and everything is beautiful. Bruce was concerned that I be not only content but thrilled with the work; Tom and Charley are skilled craftsmen and worked hard to make sure everything was perfect. The design team wanted me to be happy, not just to sell their stuff. It was truly a painless experience, and I am delighted with the results.

Jason Borucki

Regency complete rehabbed to bathrooms for us. We were not entirely sure what we wanted at first, but Bruce did an excellent job helping us understand what our options were and we are thrilled with the end result. Bruce and the contractors were very easy to work with and committed to making sure we were very happy and comfortable with the end result. We would highly recommend them, especially to anyone that needs someone to help ideas come to life.

Jason B

Mark S.

Regency recently completed a gut remodel of our master bathroom and kidsâ hallway bathroom and we simply could not be any happier with the results of both! What were once functional but entirely dated and terribly designed spaces turned into two beautiful spaces that are so nice it almost feels insulting to call them bathrooms. For my wife and me, this remodel was by far the biggest home improvement project weâve taken on and certainly an investment that was not insignificant for us. For that reason, we evaluated several large and small design/build firms and, before learning about Regency, we began working with a boutique design/build firm. Unfortunately, several months and several thousand dollars later, we determined that this firm was much more of a design firm than a build firm. We were incredibly frustrated at this point and, naturally, we were a bit gun shy and skeptical of engaging with a new company moving forward. That said, we determined to find the right partner and, thankfully, we stumbled upon Regency Home Remodeling. After our first meeting with Bruce, we knew he and his team were exactly the type of company we were looking for all along. From day 1, Bruce took the time to listen to exactly what we wanted and, while he offered up plenty of ideas of his own, he was completely open to our thoughts and was focused on making the space reflective of our wish list. Admittedly, Iâm âa bitâ particular about these kinds of things so I know I was not the easiest client to work with. However, Bruce and his team never made me feel like the pain that Iâm sure I was! ï One thing that stood out throughout the project (~ 3 months long) was how clean, professional and respectful the Regency team was the entire time. Knowing that we were living in the house during the project, the Regency team made sure to contain the workspace as best they could and also made sure to clean up every night and protect the floors/carpet every morning. Since Bruce uses all of his own guys, we of course got to know them well, which was comforting since youâre trusting these folks to not only build you beautiful spaces but also to take care of your house while they are in an out. The entire team was great and, while these things are never stress free, the Regency team made the process smooth and, dare I say, fun! As a side note, our two young boys had a blast with the guys and were seriously disappointed when the âworker guysâ were all done. Oh, and they definitely love their new âbig boyâ bathroom too! We are thrilled with the results and enjoy our new bathrooms every day. I would highly recommend Bruce and the entire team at Regency! Thank you team Regency!

Mark S

Regency recently completed a gut remodel of our master bathroom and kids' hallway bathroom and we simply could not be any happier with the results of both! What were once functional but entirely dated and terribly designed spaces turned into two beautiful spaces that are so nice it almost feels insulting to call them bathrooms. For my wife and me, this remodel was by far the biggest home improvement project we've taken on and certainly an investment that was not insignificant for us. For that reason, we evaluated several large and small design/build firms and, before learning about Regency, we began working with a boutique design/build firm. Unfortunately, several months and several thousand dollars later, we determined that this firm was much more of a design firm than a build firm. We were incredibly frustrated at this point and, naturally, we were a bit gun shy and skeptical of engaging with a new company moving forward. That said, we determined to find the right partner and, thankfully, we stumbled upon Regency Home Remodeling. After our first meeting with Bruce, we knew he and his team were exactly the type of company we were looking for all along. From day 1, Bruce took the time to listen to exactly what we wanted and, while he offered up plenty of ideas of his own, he was completely open to our thoughts and was focused on making the space reflective of our wish list. Admittedly, I'm "a bit" particular about these kinds of things so I know I was not the easiest client to work with. However, Bruce and his team never made me feel like the pain that I'm sure I was! One thing that stood out throughout the project (~ 3 months long) was how clean, professional and respectful the Regency team was the entire time. Knowing that we were living in the house during the project, the Regency team made sure to contain the workspace as best they could and also made sure to clean up every night and protect the floors/carpet every morning. Since Bruce uses all of his own guys, we of course got to know them well, which was comforting since you're trusting these folks to not only build you beautiful spaces but also to take care of your house while they are in an out. The entire team was great and, while these things are never stress free, the Regency team made the process smooth and, dare I say, fun! As a side note, our two young boys had a blast with the guys and were seriously disappointed when the "worker guys" were all done. Oh, and they definitely love their new "big boy" bathroom too! We are thrilled with the results and enjoy our new bathrooms every day. I would highly recommend Bruce and the entire team at Regency! Thank you team Regency!

Michelle De'Arc

We're very happy with the work Regency did on our kitchen. We liked that they were on time every morning and stayed all day. Bruce always returned our calls promptly. And when there were a few odds & ends that needed to be corrected, they took care of them. We would definitely use Regency in the future.

Chris H.

Bruce Pinsler did an excellent job renovating the first floor of my townhouse, and because of the amazing results, I decided to also finish the basement, and remodel the second floor. Every aspect of my experience was positive, from the initial presentation of the plans and costs, the communication throughout the project, and the professional and quality job by each member of his team, I could not imagine a better outcome. This is a company you can trust to give you results you will love!

Homeowner Grayslake

“They did a great job. Everything we wanted, we got. They were real close with their estimate. The workers were just tremendous. They were there, courteous—most of them I would say are probably, because I'm in the Chicagoland area, Polish. These guys are skilled laborers, but they were cabinet-makers before they came to the States. They did a great job. Everything was precision. I was really happy and my wife is excited about the house and the remodeling so that's the important thing for me. They did basically the floor on the entire first floor of our house. They wound up doing a full kitchen renovation, cabinets are gone, we got the new appliances, recessed lighting. It just made a home that's already 25-years old, new. Again, a lot of the onus fell on us to go and pick out appliances and pick out counter tops. They did show up with some samples for cabinets, but it was up to us. They said here's your allowance to spend on your appliances, and I know people at each of the stores. We

Homeowner Highland Park

“I think the founder of the company, Bruce, is very responsive, very understanding. He's really been fantastic to work with. They remodeled my kitchen. I met with several different people and I just liked Bruce the best. I would give them an A-.”

William G.

My wife and I are delighted with the kitchen remodel that Regency just completed for us. Regency has the resources of a large firm, yet shows a level of flexibility, focus, and commitment to customer satisfaction that frankly amazed us. From first to last, Bruce Pinsler and his team demonstrated expertise, commitment, care, and integrity. We had long postponed this project, daunted by its complexity and by the difficulty of finding high quality yet affordable contractors on the North Shore. Regency was literally an answer to our prayers. For planning, skill, politeness, character, and commitment, A . Here are a few specific examples: From the beginning Mr. Pinsler worked within the amount we said we could afford. He outlined what was and wasn't possible for that amount, and worked collaboratively and creatively with us to produce results that far exceeded our expectations. Regency's workers were polite, efficient, considerate, and highly skilled. When toward the end one GFI electrical component turned out to be defective, one worker, Alfred, came twice after hours to secure replacement parts and to work until the problem was resolved, We would use Regency again, and are grateful that we found the company through this Home Improvement website.

Homeowner Mundelein

“They were on time. They were friendly with the same guys here every day. They came every single day so they were extremely professional. The price was right on. Everything they said was exactly what we said. They did outstanding work. They remodeled our master bathroom. Total gut. They took it down basically to the floors and took a bathtub out, put a shower in, new tile, new vanity, new shower. Their customer service was excellent. Communication was really good. We were super happy with them. They were the only ones who actually—I literally talked to them and sent them an email and within two minutes they called me back. They were definitely A . They did great.”

Homeowner Mount Prospect

“I was very pleased with everything. The cost was good. They came when they said they would come. They did everything quickly. They cleaned up after themselves. I was very pleased with it. They redid our powder room completely. Their customer service during that was wonderful. One reason I chose them was price and another because I needed it done by a certain date and they could do it within that time period. It was excellent as far as I was concerned. I was quite happy with everything.”

C H

I hired Regency in July 2015, and am thrilled with the renovation they provided. They renovated the entire first floor of my townhome, as well as finish the basement, completely redid a second floor bathroom, and made improvements to the master bathroom. Bruce did a great job overseeing the project, and the team of people he brought in were hardworking and talented. I could not be happier with the entire project from start to finish, and highly recommend them.

Jody C

A big thank you to Bruce, Arthur and John who did an excellent job with our master bath renovation. Bruce is very professional, knowledgeable and friendly. We felt comfortable working with him right away. He's honest, up front and down to earth. He made sure his team produced great work and directed them to fix it (without us asking) when there were issues. He also gave us great vendors to use for all products and help with design. The crew came every day, kept it as clean as possible and were also very nice, hard working and professional. They were attentive to detail and helped us with design decisions based on their experiences. They were friendly with our family and dog. We plan on redoing our mud room and will definitely call on Bruce again!

Blaise S.

Regency was fantastic for our kitchen remodel! They gutted and remodeled the entire kitchen, except the cabinets which we had family do. Bruce had great layout ideas and he was able to work within our budget. His team was very professional and flexible with their schedule while we coordinated when to get our cabinets. Bruce found ways for us to cut costs when they discovered a broken pipe in the wall and also to reroute our air return vent. They were able to match our flooring from the wall removal and did a great job cleaning up after each day. They did high quality work and we couldn't be happier with our new kitchen!

Dana H

We had the best experience working with Bruce and everyone at Regency. We did a complete bathroom remodel and could not be happier with the results. They were extremely responsive and helpful every step of the way, and always paid close attention to every little detail. We absolutely love our new bathroom and will definitely use Regency and Bruce for all future home remodeling projects!

Debora W.

We remodeled two full baths and the laundry room. Let me start by saying that Bruce's work ethics are impeccable! From the day we met for the quote to the very end Bruce was on top of things, kept open communication with me, and made it clear I was in charge. Bruce and his crew are all about perfectionism and transparency! At every step of the remodel we knew exactly what we were spending. Any pricing fluctuation was on our end (choosing pricier materials, the finishes, etc.). There was only one change to Bruce's fixed expenses and that was something he could not have predicted (the original electrical wires were not to code and had to be replaced all the way to the electric panel). It was such a joy to work with Bruce! He was super organized and lighting fast in resolving the very few minor issues we had (even tough they were actually the vendor's fault). His crew was also outstanding - Bart, Greg, Mirek, and Roman. When needed, they asked me questions to make sure things that everything was exactly the way I wanted. They worked long days, non-stop (except for very short lunch), and cleaned up everyday (and they got along very well with my dogs!). They are VERY trustworthy... We had no problem going on vacation for a few days and leaving the house in their hands. And, like Bruce, they are perfectionists! We passed the inspection with flying colors the very first time. The project was completed smoothly and on schedule. I wish I had hired them a couple years back for my kitchen remodel.... it would have saved me the few headaches!! Bottom line is??? my bathrooms look like they belong in a luxury spa hotel and I could not be happier with my new mudroom! I wholeheartedly recommend Regency Home Remodel and I will definitely hire them again for future remodels. Thanks Bruce (and Bart, Greg, Mirek, and Roman)!

Dianne W.

We are so glad we chose to hire Bruce and his team with Regency to do our kitchen remodel. Our kitchen turned out exactly as we had planned and we are loving every square inch. Each individual who came to work was efficient, professional, exceptional in their skill-set, and courteous. Some of the cabinetry we needed for our space required some custom work, all of which they willingly and beautifully did instead of asking us to change our floorplan! I also appreciated how accommodating the team always was when I would ask questions or make requests as the work was in progress. Every detail we hoped for was fulfilled--it was a pleasure working with Bruce and Regency!

Homeowner Long Grove

“They do good work and we had a little bit of a mishap and they made it right and really took care of me. I remodeled a laundry room, they put in a new floor, new countertops, new cabinetry, new sink, plumbing and a bathroom, just a small powder room. They were recommended to me by someone I work with. It wasn't perfect, I'd say A-.”

Homeowner Skokie

“They were very professional in their word, they were on time, they stayed when they supposed to stay, they came in when they was supposed to came in, they cleaned up behind themselves daily, the work was professional. They remodeled top to bottom whole gut job of my kitchen. I would give them a B because nothing's excellent. They did a great job, they communicated with me, kept me in contact with everything they were doing.”

Homeowner Deerfield

“I had a great experience. They were professional, clean, budget was always right on. They never said something was going to happen and it didn't happen. It was a great experience. I had my basement flooded so they came in cleaned the carpet, cut the dry wall, fixed the plumbing and it was quick, everything got done on time and everything looks great. They came in the bathroom and fixed some of the tile. They had done some work for me in the past. They were an A for sure.”

Homeowner Burr Ridge

“Keith was just great about helping me pick out and they just did no complaints, everything went well, everything fit well. I had to have a cabinet made, everything was measured perfectly, they just did an all around great job. They did bathroom remodeling, my bathroom was a certain size and they had a cabinet made for me because I couldn't find anything that I liked that fit. I looked online, I liked what they did, the photos that he showed me and he was willing to go shopping with me and help me pick out, gave me his prices as far as everything I wanted to buy.”

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