My fiancé and I previously lived in an apartment that used Gunter for pest control and Ben was always the technician that serviced our unit. He was thorough, knowledgeable, and very friendly. He listened on the rare occasion we might have a concern and would treat accordingly. We were sad to lose him when we moved out, but after one year killing spiders and various bugs in our basement, we decided to call up our old apartment manager to get contact info for Gunter. We scheduled with Ben and he was in and out very efficiently, but also took time to explain what he was doing, what he’s looking for, and what I can keep my eyes out for. It was an excellent customer service experience!