Nate Abbott
We had a great experience with Finger Lakes Comfort from start to finish. Jeremy’s evaluation and estimate was thorough, he answered our neverending questions and walked us through all the options and alternatives, and he made sure we understood the details of both the system we were getting and the installation process so we knew exactly what to expect.
For the installation itself, Jacob, Gabe, and Mason were professional, friendly, and their expertise was obvious throughout the install. We really appreciated the attention to detail and level of care they showed for both the equipment and our home (and our pets, for that matter). They went above and beyond, even calling our attention to an issue they discovered completely unrelated to the project that we’d never have known about otherwise, turning what could have been a major headache down the road into an easy fix. The installation was done on-schedule and on-time, and everything is working even better than expected. We’ll definitely be going back to FLC in the future. Thanks again!