We ❤️ Our Customers

4.9 rating out of 849 reviews

User profile - Sharon McInroy.
Sharon McInroy
Fast and efficient, knowledgeable.
7 months ago
User profile - Patricia Díaz Reyes.
Patricia Díaz Reyes
I recently had a heating system installed by Finger Lakes Comfort Inc, and I couldn’t be more pleased with the entire experience. From the very beginning, everyone I interacted with was kind, respectful, and professional. They explained every step of the process in detail and made sure I understood how everything worked. The team was incredibly informative and patient, and they even offered to assist me with any questions I might have in the future. From the initial estimate to the final installation, every member of the team was friendly, attentive, and easy to work with. I highly recommend Finger Lakes Comfort Inc to anyone looking for quality service and excellent customer care. Thank you for a great experience! Recientemente me instalaron un sistema de calefacción con Finger Lakes Comfort Inc y quedé completamente satisfecha con el servicio. Desde el principio, todo el equipo fue amable, respetuoso y profesional. Me explicaron cada paso del proceso con claridad y se aseguraron de que entendiera cómo funcionaba todo. Fueron muy informativos y pacientes, y me ofrecieron su ayuda para cualquier pregunta que pudiera tener en el futuro. Desde la persona que hizo el estimado hasta los técnicos del día de la instalación, todos fueron muy atentos y agradables. Definitivamente los recomiendo a quienes estén buscando un servicio de calidad y excelente atención al cliente. ¡Gracias por una experiencia tan positiva!
7 months ago
User profile - Paul Vitale.
Paul Vitale
Zac did a great job, very friendly, NEAT & thorough. thank you!
8 months ago
User profile - Kevin Owens.
Kevin Owens
The staff was efficient and respectful of both our staff and our guests. They did a good job in somewhat tough conditions and when they completed the job, our facility was just as they found it. Well done.
8 months ago
User profile - Jon Lamanna.
Jon Lamanna
Highly recommend! Steve was kind, professional, and easy to work with. We will definitely be calling them again.
8 months ago
User profile - George Lichak.
George Lichak
Good. At least I know what’s wrong now
8 months ago
User profile - Dexter Eaves.
Dexter Eaves
Tony is very knowledgeable and gave me tons on options when I needed a repair for my old AC unit. I would absolutely recommend Finger Lakes Comfort to anyone and personally won’t be going to anyone else.
8 months ago
User profile - Suzanne Lewis.
Suzanne Lewis
The technician was very very friendly and through and explained everything he did. It was a good experience.
8 months ago
User profile - Rita Mark.
Rita Mark
Everyone was super friendly and helpful. Great job.
8 months ago
User profile - Steven Vanderbrook.
Steven Vanderbrook
On a 85 degree late on a Sunday afternoon, FLC's Tech, Zak, responded within 15 mins of the call for no A/C! He arrived within a hour and had cooling restored in less than 60 mins! He was professional, personable and very thorough!
8 months ago
User profile - Kathy Hellems.
Kathy Hellems
Very impressed with the crew, work and professionalism. Couldn't have asked for a better team
8 months ago
User profile - John Laraby.
John Laraby
Steve is very knowledgeable and courteous. While here he actually taught me something I didn't know. At this point I am waiting on an estimate for some work to be done. Looking forward to having my problem resolved.
8 months ago
User profile - Mardy Farrier.
Mardy Farrier
I can't say enough about Chris and his crew. They had quite a few projects to complete in a fairly short period of time. Every project was completed perfectly, even when they ran into some unexpected issues. They are the most caring, respectful, and dedicated team I've ever had the pleasure of working with.
8 months ago
User profile - Lawrence Davis.
Lawrence Davis
Steve was courteous and professional.
8 months ago
User profile - Colleen Pickett.
Colleen Pickett
Showed up on time and did a great job !
8 months ago
User profile - Judy Snyder.
Judy Snyder
A great service. Very polite, clean and efficient. Also responsive to questions. Highly recommended. Judy
9 months ago
User profile - Jonette.
Jonette
The gentleman who came to install our air conditioner was very professional and did a wonder job. As well as gave me more information
9 months ago
User profile - Dan Pelino.
Dan Pelino
Wonderful service. Thank you all
9 months ago
User profile - Kathleen B.
Kathleen B
We are very happy with Finger Lakes comfort . Our oil tank was leaking in the basement . The firemen were here for several hours emptying out the tank . But we still needed more emptied . Howard Young the driver came the very next morning and finished pumping out the tank. He did a great job the customer service was wonderful.
9 months ago
User profile - Kevin Mussack.
Kevin Mussack
Good people. The crew worked well together.
9 months ago
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