We ❤️ Our Customers

4.9 rating out of 849 reviews

User profile - Douglas Williams.
Douglas Williams
Responded quickly and resolved the issues just as quick
a year ago
User profile - Charlotte Vanhout.
Charlotte Vanhout
I would recommend them to every one . They were the only one to return my call when my heat went out. They went above an beyond to help,very kind an polite. Thank you Finger Lakes Comfort,Inc. Thank you Tony
a year ago
User profile - Tina Oconnor.
Tina Oconnor
Finger Lakes Comfort provides top notch customer service every time. Cody responded to our call immediately today and Tony was at our home as soon as possible, and fixed our issue very quickly. Highly recommend!
a year ago
User profile - Susan Wilber.
Susan Wilber
Great service. Prompt, knowledgeable, professional technician. I would use them again and again!
a year ago
User profile - Ruth Coston.
Ruth Coston
Had Ralph come again and do some bathroom work this time. His work is excellent and so is his personality. Would definitely have him come again if needed.
a year ago
User profile - Nyx Blackheart.
Nyx Blackheart
The service tech was efficient and professional in finding our issue, explaining what was wrong and going over details on what to do next
a year ago
User profile - barbara snyder.
barbara snyder
I very satisfied with the work they did. Ronnie and his crew were very respectful and friendly. I would recommend this company.
a year ago
User profile - Paul Doyle.
Paul Doyle
They are the best, thorough maintenance and troubleshooting and sound recommendations for the future of our home. Highly recommend .Finger Lakes Comfort for all your HVAC needs..
a year ago
User profile - Chuck Carson.
Chuck Carson
Mark F. was recommended to service my oil furnace. I was quite pleased with his very thorough work on the furnace, including some important safety related work that was overlooked by prior service people. Thank you.
a year ago
User profile - Sarah Washington.
Sarah Washington
I would highly recommend Finger Lakes Comfort. They installed a new furnace and thermostat for me. They were here on time, very professional, everything was explained to me, and they left my home spotless. I will use again. Sandra Jarnot
a year ago
User profile - Tracey Forsman.
Tracey Forsman
Great service!!! Response within 2 hrs of distress call Steve H & Ralph were excellent! Fixed the problem and rate was more than reasonable
a year ago
User profile - Donnie Dotson.
Donnie Dotson
Everyone did an excellent job
a year ago
User profile - Sam Guglielmino.
Sam Guglielmino
Great service. Very timely and truly honest
a year ago
User profile - Kimberly Coon.
Kimberly Coon
Great customer service and good prices we will be using finger lakes comfort again they were right out to our house the next day to put our hot water heater in! Friendly staff highly recommend! Ralph did a great job
a year ago
User profile - Cindy Seavert.
Cindy Seavert
The gentlemen that worked on my house were very kind, polite, efficient, they answered my questions, were very respectful of my and my home, and even brought my garbage totes back up after the garbage truck came, and shoveled my sidewalk! They explained about the services and the water pump they installed, and worked on the coldest, windiest days! I would use them again in a heartbeat.
a year ago
User profile - Jackie Storrs.
Jackie Storrs
Great service guys!
a year ago
User profile - Reg Bailey.
Reg Bailey
Prompt and professional. We had used them 10 plus years ago and was very happy with them at that time as well. Highly recommend
a year ago
User profile - Chris DeWilde.
Chris DeWilde
I had several issues going on with 25 y/o oil furnace that resulted in a no heat situation. Finger Lakes Comfort ended up having to make two separate service calls as one of the issues causing no heat was intermittent (ended up being a fuel pump). The repairmen were both highly professional and respectful to our property; calls were promptly returned for service from the office. The furnace is now running better then ever, many thanks!!
a year ago
User profile - Drew Rojek.
Drew Rojek
I highly recommend Finger Lakes Comfort for anyone looking to upgrade or install heating systems. We recently had a propane boiler installed and our entire heating system converted from fuel oil to propane. The job was anything but easy, as it required working under an old foundation house with very low head space, but their team didn’t back down. The technicians worked tirelessly for over 10 hours, even staying late into Friday night to ensure that our family had a working heating system before the weekend. Not only did they get the job done, but the crew was incredibly polite, professional, and communicative. They kept us informed about any issues that arose and made sure we were satisfied with the work every step of the way. We truly appreciate their dedication and hard work, and we couldn’t be happier with the end result. Thank you, Finger Lakes Comfort, for your excellent service!
a year ago
User profile - Trish Noelle.
Trish Noelle
I like how professional this company is. I called & was able to talk to someone right away about what my plumbing issues were, get an idea of pricing & set up an appointment for a quote. Other companies did not do this, and you are left guessing & open to surprises. Some companies don't even bother to call you back! The technician was friendly & easy to explain things to. He worked very hard & got my plumbing updated in a timely manner. You also get a warranty in case any work done has an issue or needs to be tweaked. I've used them twice & highly recommend!
a year ago
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