We ❤️ Our Customers
4.9 rating out of 849 reviews
Scott Lord
We had a very positive experience regarding the repair of our Mitsubishi Split unit that had a ruptured coil. The repair was done when they said it would be and done very professionally. I would definitely recommend Finger lakes comfort for any service or installation of HVAC.
Ruth Hall
Mark was pleasant and professional. He clarified what I needed done before starting work. He made suggestions for next service. Very pleased with a job well done.
Steven Zeitler
Great experience working with this company. I called and need my Mitsubishi Mini split fixed and Navien 240 tankless system fixed. They came out right away diagnosed the issue and fixed it properly. Pricing was very fair and their Mechanic Dan was very professional and wonderful to work with.
I will be turning all my HVAC and Plumbing business over to them. I highly recommend them!
Pete Horrocks
The guys were quick and efficient
Adrian VandenBout
After needing a new NG furnace, I see why FLC has such a great reputation. Thank you again.
David Wild
Recommended through word of mouth by a friend. My furnace died and Finger Lakes Comfort was there in two business days (due to my availability).
Finger Lakes Comfort definitely stands out from other businesses I have used historically:
* Veteran-owned and operated
* Reasonable prices
* Great customer service
* Went above and beyond
* Arrived ahead of schedule
* Diagnosed and repaired in 1 hour
* Part availability was on hand and stocked with the repair tech
* Fully scheduled through e-mail which works best for me
Highly recommend!
Emma Carey
The guys who came out to do our air duct cleaning were very knowledgeable in what they were doing and were more than happy to show me and talk me through exactly what they did. Being a first time home owner, they were very assuring and made me feel comfortable asking questions. I am looking forward to calling them again for any other services.
Skip Shumway
They did a great job and I am very happy
Sam
Very professional and friendly. They did a great job installing my new furnace and central air.
Lissie Akley
Back in 2021 my husband I and just bought a house and within a few weeks our furnace blew. Called them in the middle of the night and had a new furnace and ac within 2 days! Great customer service very nice people
Krista Phillips
Very responsive in an emergency. Pleasant and friendly. Thanks!
Debra Popplewell
The two gentlemen that came to install my furnace were by far the nicest, most polite and most considerate guys I've ever dealt with. They arrived on time and cleaned up their mess extremely well. Colby and Shawn were the highest quality. Also the gentlemen that came out to do the estimate. Same way. Pat was great also. Thank you guys. It was a delight.
Susan McCormick
Excellent customer service, polite, timely.
rita herko
After an energy audit, I had a lot of work done to seal my house and change out my water heater. The guys who did the work were friendly and respectful and cleaned up after themselves every day. I can't wait to see how the many improvements affect my electric bill! Kudos to Scott, David, Devin and Colby...job well done!
sandy hermanet
Great service. Have used Finger Lakes Comfort for years.
Terri DeCook
They did a good job and it was a Saturday. Thanks!
Christopher “Chris” Mascelli
Finger Lakes Comfort did extensive work at our home in Palmyra, NY. The scope included a new on demand boiler and water heater, whole house sewer re-piping, and a partial re-wiring of the house by installing a new 100 amp sub-panel. They also plumbed and wired in a new bathroom and kitchenette. Everything was performed with great attention to detail and to code utilizing the best quality standards. We would highly recommend Greg White's team at Finger Lakes Comfort and will continue to use them in the future!
George Jakobovic Jr
I am extremely pleased with the company. It was nice dealing with a professional company that confirmed appointments, showed up on time, explained all the items that were going to be done, and gave me a very thorough explanation of my system. The technician(Tony B.) is extremely knowledgeable and friendly. I'm sorry to say that I hope my system would break down, so I can call them again. Keep up the great work!
Crystal Bentley
Great and quick customer service from the rep on the phone when I first called to set up service to the service technican who came and completed the work. Would definitely use them again.
Eli Coleman
Prompt, efficient, and professional.