We ❤️ Our Customers
4.9 rating out of 849 reviews
Jim Trimble
Zac was professional, personable, and efficient.
Tom Barnard
Steve and Shawn we very helpful and professional. They arrived right on time and fixed my leaking tub issue quickly. I would highly recommend Finger Lakes Comfort.
Therma Holmes
Satisfied yes.Professional,on time, Good quality.
Makay Parsons
Tony was absolutely wonderful!! He spent so much time helping us not only with the furnace but with the humidifier. He took time to explain things and was more than willing to answer any questions. We will have Tony and Finger Lakes Comfort back next year!!
Sue Carroll
Excellent wish I would called them first Steve Hand his partner were good and he explained everything …
Robin Reese
Service technician was professional, assessed the project & got to work.
marilyn carson
Service person was polite, knowledgeable and professional.
Jeff Butler
Quick response time, kept great communication, very honest and transparent. Would highly recommend
Leslie Alison Benjamin
Scott laid all anxieties and concerns to rest by thorough and kindly delivered knowledge and examination of my whole house's energy usage and conservation needs. I learned that I truly own an excellent house. It made me feel so much better for the days ahead, and confident to happily sell my house without any concerns for conscience, as the new owners, if and when I sell my house, will be receiving a great house that was rightly taken care of and they can be happy too. Thank you so much. Scott is an excellent employee who freely does a great job that he can lay at the Lord's feet someday without fear. You can be thankful you have him, as your customers can too, especially this one today!!!
Happy holidays in Jesus' beautiful Name!
T Pruitt
Tony and Shawn did an amazing job! Thank you so much for all your hard work through the issues you ran into. Outstanding work!! These men need a raise!!
Kevin McHugh
Clean and tuned up steam heat system maintenance.
Mark Mathias
My on demand hot water heater failed on a Saturday morning when we had a house full of renters. Finger Lakes Comfort quickly assessed that I needed a new unit and was able to complete the work by the end of the same day.
Mary Gordner
Zac, Very nice young man, explained what he did,very professional and courteous. I have been using Finger Lakes Comfort for 10 years.
Barry Lee
Mark Falkey was on-time, efficient, and friendly. I highly recommend!
Kathie Halleck
Zak “Technician” came to our home on Sun 12/3/23. He was very courteous & knowledgeable.
Our gas valve on our furnace wasn’t opening for our furnace to turn on. Therefore he made notes to the office of what part is needed. He also put us on the top of the list as “1st Priority” because we don’t have any heat.
They’ll have to send another Tech on Monday 12/4/23 to install the gas valve.
Thank you Zak for all your efforts & knowledge.
Sincerely, Kathryn Halleck.
Karen King
Once again Finger Lakes Plumbing has come through for us! We needed a New Well Pump and a New Pressure Tank and Bladder installed which they relocated from under our house in the crawlspace to inside in the utility room next to our water softener system that they also installed for us last year! These guys are PROS! and we highly recommend them for All your Plumbing needs! Thank you !
Benjamin Clark
I called because I had a water heater that wasn't working. Jackie was great on the phone and was able to get Zach out to me really quickly. Zach was super helpful and went over my options. I decided to get a new water heater installed. They had it installed 2.5 hours after I initially made the call into them. Really great service!
April Downey
My service was fit into their schedule quickly. They were on time and efficient. A temporary fix, until parts are available was utilized and they helped find the best solution without unnecessarily upselling. Very satisfied with this visit.
Corbin McElwain
Service tech was polite explained everything needs to be done and fix the problem efficient very efficient
Erica Veatch
All of my experiences with the staff and the technicians have been amazing. From Shaun and Zac in the beginning with the ventilation work. Then today Tony with a hot water heater issue. Absolutely professional, took the time to explain things when I had questions and in a friendly manner. As a first time homeowner some of my questions may have seemed stupid to them but they were understanding and knowledgeable to answer all my questions. Thank you Finger Lakes Comfort! You will have my business for some upcoming projects.