Duncan
The service I received was great. Very honest bike shop and would highly recommend. Excellent product range and at competitive prices!
Steve Wroe
While I initially had a less than perfect experience with this shop, I believe that it is how businesses respond to problems that define whether they are actually good or not.
After my issue, the manager, Stuart called me to apologise and resolve it.
I have since been in to see the guys and they managed to fix a fairly complicated brake caliber issue. I am pretty good at fixing my bikes but couldn’t fix this and they really put a lot of effort into fixing it and the brakes have been perfect since.
Good service, good attitude and good skills.
Thanks.
Kathleen Thompson
The service I received was fantastic nothing was too hard for the gentleman he went out of his way to assist me, even searched on line to find a suitable riding track in my area for me
Kylie Dixon
Awesome Customer Service amazing advice on helping choose bikes for kids
Johnny Lange
Highly recommended, Awesome customer service & great products
Lance Purdon
To the team at TREK Majura, I had my TREK Speed Concept serviced as well as the front end bearings and a few other little things fixed last week. I picked up my bike on Saturday & tested it on the Stromlo Criterium track on a nice controlled environment on the Sunday. My bike is running like an absolute dream after the service & no more clicks in the front end. I will be using my bike in the NZ Ironman in a few weeks & I go into the race confident knowing that my bike is running perfectly. I just wanted to say a massive thank you to the bike mechanic/s & the friendly staff at such a great bike store. Thank you again, Lance.
Matt Weaver
Excellent,friendly staff.My only complaint is that they are 2.5 hours from me!!Sorted a problem I had with my bike,they dropped what they were doing and sorted it on the spot enabling me to get back out on the trails
Matt
Experienced staff. Not just salesmen. Friendly.
Allan White
My wife and I had our Trek road bikes serviced around Christmas 2017. We were extremely satisfied with servicing and the expertise of the bike mechanic. He sorted out a technical problem on my Madone 4.7.
Upon collection the attention from the floor staff member was excellent. No worries about going back for further servicing needs.
James Neill
Genuine, helpful, and look after customers.
Megan P
An awesome bike shop that really values customer service.
Wil Iam
Turned up on a Sunday afternoon looking for ball bearings for my road bike. Mind you this was the 4th bicycle shop I went to that day. George, the mechanic who helped me out, explained to me after after he glimpsed at the ball bearings what exactly I should have been looking for all along. Out of 5 mechanics, he was the one to understand and help his customer - another 100% satisfied customer. George, thanks heaps mate, you made my day.
Zac Webster
Broke my chain before a ride at Majura pines on Sunday and needed a new one. We quickly drove to box of bikes in Majura as it was the closest bike shop we could find. Despite ariving 5 minutes after the store was supposed to close the sales assistant helped me pick out the right chain and even helped to install it. Would happily return to this store and recommend it to others.
Toni Gwynn-Jones
Great informative women’s tech night! Learned lots!
Matt
Knowledgeable and great service
Michael McRoberts
Shop itself was great, sensational range of bikes and accessories.
In the ten minutes we were there however no one really seemed interested in serving us. Couple of people walked bye and said hi on their way to other tasks. That aspect was a little disappointing.
Pixel Le'bon
Quite a lot of bike options to choose from and helpful service. Got all questions answered in professional and friendly manner.
Barton West
great product
big store
on site product support and spares
friendly knowledgeable staff
Ty Hamilton
Friendly staff
Jason Campbell
The best range of Trek bikes and knowledgeable staff. When it came to price the salespersons arrogance caused me to leave without purchasing. Yes they did have the model and size I was after in stock but I was quite surprised at the price difference between a store with this in stock and one that had to order. My advice is to check pricing before purchasing here.
