4.9
rating out of  305  reviews
285
13
2
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User profile - Veronica Milroy.
Veronica Milroy
Stuart and the team at Trek Majura Park were very helpful, full of knowledge and accommodating of all the changes I wanted to make. Thanks!
7 years ago
User profile - Andrew Sullivan.
Andrew Sullivan
The Trek store sold a considerable variety of bikes and the staff were very helpful to find the bike that suited you!. The quality of bikes and gear were tremendous!
7 years ago
User profile - Peter Canavan.
Peter Canavan
The team at Majura Park have been extremely helpful with my recent purchase (April) of two bikes. The staff display a sound knowledge of their product and happy to assist i.e. measure to size, test ride etc I have returned to get these bikes serviced and to also purchase bike stands. Again nothing was to much trouble. Everything happened as explained, in the time frame quoted, and incident free. You cannot ask for anything more in today's retail world. Majura Park is a great location - plenty of parking and no stress getting there and back.
7 years ago
User profile - Adam Buck.
Adam Buck
The service and response from staff was perfect.
7 years ago
User profile - Belinda Andrews.
Belinda Andrews
David and I loved that as novice cyclists were we given the time and patience needed to make a considered purchase. Everything was explained extremely well and no pressure was exerted to make a purchase "that day". Deadlines and promises were met when the decision was made. Thanks to Stu and Dave for their guidance and professional service.
7 years ago
User profile - Vinh Pagoda.
Vinh Pagoda
Got a nice discounted Marlin 6. They gave me a couple of 20 dollar vouchers after the purchase. And there's a nice secret toilet near the GP which was really clean.
7 years ago
User profile - Auscop.
Auscop
Great selection of Trek bikes and accessories. Salesman was helpful and knowledgeable. He didn’t try and sell us a bike we didn’t need. Would highly recommend.
7 years ago
User profile - Clive Styles.
Clive Styles
Love the bicycle. Repaired by Trek Majura Park, broken shifter after crashing on ice. The service is friendly and very helpful. Thanks guys.
7 years ago
User profile - Maximilian Oss-Emer.
Maximilian Oss-Emer
Consistently good experiences here. One time I booked my bike in for an intermediate type service and they rang me after I’d dropped the bike off to let me know the basic one was probably sufficient. Really appreciate that honesty and customer service.
7 years ago
User profile - Andrew Barmin.
Andrew Barmin
Friendly and knowledgeable staff. Excellent bikes and accessories.
7 years ago
User profile - Duncan.
Duncan
The service I received was great. Very honest bike shop and would highly recommend. Excellent product range and at competitive prices!
7 years ago
User profile - Steve Wroe.
Steve Wroe
While I initially had a less than perfect experience with this shop, I believe that it is how businesses respond to problems that define whether they are actually good or not. After my issue, the manager, Stuart called me to apologise and resolve it. I have since been in to see the guys and they managed to fix a fairly complicated brake caliber issue. I am pretty good at fixing my bikes but couldn’t fix this and they really put a lot of effort into fixing it and the brakes have been perfect since. Good service, good attitude and good skills. Thanks.
7 years ago
User profile - Kathleen Thompson.
Kathleen Thompson
The service I received was fantastic nothing was too hard for the gentleman he went out of his way to assist me, even searched on line to find a suitable riding track in my area for me
7 years ago
User profile - Kylie Dixon.
Kylie Dixon
Awesome Customer Service amazing advice on helping choose bikes for kids
7 years ago
User profile - Johnny Lange.
Johnny Lange
Highly recommended, Awesome customer service & great products
7 years ago
User profile - Lance Purdon.
Lance Purdon
To the team at TREK Majura, I had my TREK Speed Concept serviced as well as the front end bearings and a few other little things fixed last week. I picked up my bike on Saturday & tested it on the Stromlo Criterium track on a nice controlled environment on the Sunday. My bike is running like an absolute dream after the service & no more clicks in the front end. I will be using my bike in the NZ Ironman in a few weeks & I go into the race confident knowing that my bike is running perfectly. I just wanted to say a massive thank you to the bike mechanic/s & the friendly staff at such a great bike store. Thank you again, Lance.
7 years ago
User profile - Matt Weaver.
Matt Weaver
Excellent,friendly staff.My only complaint is that they are 2.5 hours from me!!Sorted a problem I had with my bike,they dropped what they were doing and sorted it on the spot enabling me to get back out on the trails
7 years ago
User profile - Matt.
Matt
Experienced staff. Not just salesmen. Friendly.
7 years ago
User profile - Allan White.
Allan White
My wife and I had our Trek road bikes serviced around Christmas 2017. We were extremely satisfied with servicing and the expertise of the bike mechanic. He sorted out a technical problem on my Madone 4.7. Upon collection the attention from the floor staff member was excellent. No worries about going back for further servicing needs.
7 years ago
User profile - James Neill.
James Neill
Genuine, helpful, and look after customers.
7 years ago
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