While I initially had a less than perfect experience with this shop, I believe that it is how businesses respond to problems that define whether they are actually good or not.
After my issue, the manager, Stuart called me to apologise and resolve it.
I have since been in to see the guys and they managed to fix a fairly complicated brake caliber issue. I am pretty good at fixing my bikes but couldn’t fix this and they really put a lot of effort into fixing it and the brakes have been perfect since.
Good service, good attitude and good skills.
Thanks.