Procky Z
Great experiences,
Purchased equipment and had servicing done here.
Was communicated very effectively and fairly about work needing done and nothing seemed a problem or inconvenience which when a interstate customer, is heavily valued.!
phuntsho rinchen
Very nice place, staff and service!
J A
I was served by Ryan who was amazing and went above and beyond in helping me buy a gravel bike. I had many questions in store and later via email which he was quick to respond to, as well as ensuring I was well informed. He also took the time to take me through lessons in bike maintenance, changing tyres, and riding with clip ins for the first time. Ryan and the other Trek staff made my experience easy and enjoyable which gave me nothing but confidence in returning.
I've since returned for a routine service and Tim and the team did a wonderful job, including giving me a demo on the correct way to work the gears.
On a bike related note, my Trek gravel bike is seriously amazing and has made my commute to work so much more efficient and fun!
Other pros:
- High quality products
- Highly skilled and professional staff
- Excellent customer service - super friendly, fast response, thorough, goes above and beyond
- Bike service - great results and fast turnaround
- 30-day unconditional guarantee for Trek and other products
- Majura store - great layout, well organised, clean etc.
- Highly trustworthy company
Michael Fardell
Legends! Great service! Excellent products!
Trevor Rix
Great products and excellent service
Andy
Thank you to the Trek Majura team for getting me back on the road during trying times. The outcome is fantastic, and only due to their efforts.
Wizzle Wazzle
Always great service at Trek Majura.
family Dixon
Really helpful friendly staff
Zoe Reeve
Great service from the team, specifically Kyle and Ryan! Helped out with all my questions, and service doesnt stop after the sale - i love that i can come back with any questions or concerns and the team are happy to help.
Clint MacGregor
Best service you will receive anywhere in the ACT
Sujan Tandukar
I was there to get a new bike for myself , i was served by Eden so well, happy with his customer service , not only he informed me about the bike details but he also helped me with more information on rides. Thanks to Eden one more time , you are doing great job
Sam Padman
Expert advice, excellent service and a great product.
Chris Lockett
Dropped into Trek at Majura Park on Thursday before Easter. I needed a mountain bike to take away for the weekend. Tom and the guys were super helpful and built a bike for me to pick up later that afternoon. Great customer service. Thanks.
Fiona Neil
All the staff are really friendly, knowledgeable and go out of their way to be very helpful. It's a pleasant experience shopping there and it's a nice big spacious showroom!
Trek Bicycle Majura Park
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mrJTaylor1989
Friendly service
Elisa Sko
If you needed a name for the best customer service I have ever received - and that's a big call - his name is Henry from Majura Park Trek. Henry uplifted my spirit when I approached him to help me replace my daughter's stolen bike. We chose an FX 1 Disc bike and all I needed was for my daughter to test it out for a good fit. It's an excellent bike. The experience with Henry was a perfect transaction and it shows that he knows his product and customers well. Finding extra money to replace stolen gear is really hard, emotionally and literally, but both my daughter and I walked away from there feeling less bruised and ready to ride another day.
Sebastián Hernández Sierra
Good customer service, and the bikes are really nice!
Steven
Staff immediately assisted, were friendly and knowledgeable, but in no way pushy.
Caleb Gabriel Reyes
Extremely helpful staff
Liam Caskie
Great range of stock and super helpful advice for selecting the right product.
