4.9
rating out of  289  reviews
269
13
2
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User profile - Chris Lockett.
Chris Lockett
Dropped into Trek at Majura Park on Thursday before Easter. I needed a mountain bike to take away for the weekend. Tom and the guys were super helpful and built a bike for me to pick up later that afternoon. Great customer service. Thanks.
12 months ago
User profile - Fiona Neil.
Fiona Neil
All the staff are really friendly, knowledgeable and go out of their way to be very helpful. It's a pleasant experience shopping there and it's a nice big spacious showroom! Trek Bicycle Majura Park Img-pbl
a year ago
User profile - mrJTaylor1989.
mrJTaylor1989
Friendly service
a year ago
User profile - Elisa Sko.
Elisa Sko
If you needed a name for the best customer service I have ever received - and that's a big call - his name is Henry from Majura Park Trek. Henry uplifted my spirit when I approached him to help me replace my daughter's stolen bike. We ch...
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a year ago
User profile - Sebastián Hernández Sierra.
Sebastián Hernández Sierra
Good customer service, and the bikes are really nice!
a year ago
User profile - Steven.
Steven
Staff immediately assisted, were friendly and knowledgeable, but in no way pushy.
a year ago
User profile - Caleb Gabriel Reyes.
Caleb Gabriel Reyes
Extremely helpful staff
a year ago
User profile - Liam Caskie.
Liam Caskie
Great range of stock and super helpful advice for selecting the right product.
a year ago
User profile - Richard Elsom.
Richard Elsom
Big shout out to Henry, customer service and knowledge is outstanding! Highly recommend just going and talking with these guys, they don’t make you feel like a numpty. Very helpful and down to earth!
a year ago
User profile - Michael S.
Michael S
The team took the time to find a specific blendr mount piece from the workshop and also took the time to walk through the install steps on the aero handlebars. I also spoke during the week about the Madone seat post and the staff were v...
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a year ago
User profile - miller0.
miller0
Henry and the team were extremely welcoming, friendly and helpful when it came to me purchasing a new bike. The store was well stocked with bikes and accessories also.
a year ago
User profile - Andrew McEwin.
Andrew McEwin
Always helping in answering questions and giving recommendations.
a year ago
User profile - Chris and Abby.
Chris and Abby
Fantastic costumer service, above and beyond
a year ago
User profile - Ben Motlop.
Ben Motlop
Ask for Henry!!! Enough said. Then... thank me later!
a year ago
User profile - pyrttp.
pyrttp
Products from Trek are always of good quality and the service we receive from the Trek Majura Park people is always excellent. They always make you feel comfortable when providing sound advice and guidance. I have never felt like they ar...
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a year ago
User profile - Nicole.
Nicole
Henry is always friendly and welcoming. His staff are great. Ethan, a staff member explained why and how to fix my seat troubles. Helped me get a new seat and installed it. I'm really happy with the experience and outcome. I also learnt ...
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a year ago
User profile - Christine Bassingthwaighte.
Christine Bassingthwaighte
Fantastic service great advice given. Thank you Matt
a year ago
User profile - Kate Gordon.
Kate Gordon
Fantastic service by Trek in Majura Park. Highly recommend!
a year ago
User profile - Rjja Leal.
Rjja Leal
The staff have great customer service and offer very useful technical advice post service of my bike.
a year ago
User profile - Jesse Perkins.
Jesse Perkins
Young guy, just turned 17. Was super helpful. Managed to upsell me to a better bike but i got an awesome deal. Further dealings will be had and will update the review as needed. But 10/10 would recommend.
a year ago
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