4.9
rating out of  305  reviews
285
13
2
2
3
User profile - Megan P.
Megan P
An awesome bike shop that really values customer service.
Review photo
8 years ago
User profile - Wil Iam.
Wil Iam
Turned up on a Sunday afternoon looking for ball bearings for my road bike. Mind you this was the 4th bicycle shop I went to that day. George, the mechanic who helped me out, explained to me after after he glimpsed at the ball bearings what exactly I should have been looking for all along. Out of 5 mechanics, he was the one to understand and help his customer - another 100% satisfied customer. George, thanks heaps mate, you made my day.
8 years ago
User profile - Zac Webster.
Zac Webster
Broke my chain before a ride at Majura pines on Sunday and needed a new one. We quickly drove to box of bikes in Majura as it was the closest bike shop we could find. Despite ariving 5 minutes after the store was supposed to close the sales assistant helped me pick out the right chain and even helped to install it. Would happily return to this store and recommend it to others.
8 years ago
User profile - Toni Gwynn-Jones.
Toni Gwynn-Jones
Great informative women’s tech night! Learned lots!
a year ago
User profile - Matt.
Matt
Knowledgeable and great service
5 years ago
User profile - Michael McRoberts.
Michael McRoberts
Shop itself was great, sensational range of bikes and accessories. In the ten minutes we were there however no one really seemed interested in serving us. Couple of people walked bye and said hi on their way to other tasks. That aspect was a little disappointing.
Review photo
6 years ago
User profile - Pixel Le'bon.
Pixel Le'bon
Quite a lot of bike options to choose from and helpful service. Got all questions answered in professional and friendly manner.
Review photo
6 years ago
User profile - Barton West.
Barton West
great product big store on site product support and spares friendly knowledgeable staff
6 years ago
User profile - Ty Hamilton.
Ty Hamilton
Friendly staff
8 years ago
User profile - Jason Campbell.
Jason Campbell
The best range of Trek bikes and knowledgeable staff. When it came to price the salespersons arrogance caused me to leave without purchasing. Yes they did have the model and size I was after in stock but I was quite surprised at the price difference between a store with this in stock and one that had to order. My advice is to check pricing before purchasing here.
6 years ago
User profile - Neil Edwards.
Neil Edwards
You spend $400 on service only to get home and see you have a puncture a day later.
4 years ago
User profile - David Austin.
David Austin
Low end bike thrown together with no care. Gear cable sleeves not fully inserted into plastic boots, splitting and fraying and shortening over time
4 years ago
User profile - Eric Le Bot.
Eric Le Bot
30 minute wait for nothing. I have called for a renting a bike, they say ok and in the end after a lot a procedures it was not possible !!
a year ago
User profile - Shaanti.
Shaanti
Pretty disappointed with this lot. Took my electric bike in to get a service and also get a problem fixed (no clues on how to fix in the manual). Was assured when I picked it up that the problem/error had been ‘resolved’. Got my bike home and took it for a test and the error message came up within ten seconds of riding. Really not sure why they said that they had fixed something when they clearly had not.
a year ago
User profile - Dylan Cliff.
Dylan Cliff
Took ages to get served/helped! Bought a new Full Stage 8 and didn't even get it fitted to me. Terrible service.
5 years ago
User profile - vivi ana.
vivi ana
a month ago
User profile - Geoff Huston.
Geoff Huston
5 months ago
User profile - Phillip Carter.
Phillip Carter
6 months ago
User profile - Tim Bennett.
Tim Bennett
6 months ago
User profile - Gary Pascoe.
Gary Pascoe
7 months ago
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