Richard Elsom
Big shout out to Henry, customer service and knowledge is outstanding! Highly recommend just going and talking with these guys, they don’t make you feel like a numpty. Very helpful and down to earth!
Michael S
The team took the time to find a specific blendr mount piece from the workshop and also took the time to walk through the install steps on the aero handlebars.
I also spoke during the week about the Madone seat post and the staff were very helpful.
miller0
Henry and the team were extremely welcoming, friendly and helpful when it came to me purchasing a new bike. The store was well stocked with bikes and accessories also.
Andrew McEwin
Always helping in answering questions and giving recommendations.
Chris and Abby
Fantastic costumer service, above and beyond
Ben Motlop
Ask for Henry!!! Enough said. Then... thank me later!
pyrttp
Products from Trek are always of good quality and the service we receive from the Trek Majura Park people is always excellent. They always make you feel comfortable when providing sound advice and guidance. I have never felt like they are trying to do the hard sell. When it comes to bike servicing I have not experienced better anywhere else and bring my bikes (Trek and other brands) down from Sydney. My family have now purchased three bikes (including eBikes) from Trek Majura in the past three years and couldn’t be happier with the service we have received and always leave the store with a sense of satisfaction.
Nicole
Henry is always friendly and welcoming. His staff are great. Ethan, a staff member explained why and how to fix my seat troubles. Helped me get a new seat and installed it. I'm really happy with the experience and outcome. I also learnt something which is super cool
Christine Bassingthwaighte
Fantastic service great advice given. Thank you Matt
Kate Gordon
Fantastic service by Trek in Majura Park. Highly recommend!
Rjja Leal
The staff have great customer service and offer very useful technical advice post service of my bike.
Jesse Perkins
Young guy, just turned 17. Was super helpful. Managed to upsell me to a better bike but i got an awesome deal.
Further dealings will be had and will update the review as needed. But 10/10 would recommend.
Wookiee 1977
Store is full of great products, service was prompt and friendly.
Mongoose3800
Staff are friendly and willing to help
Samantha Goodman
I'd give 10 stars if I could. I went in with my son to go Christmas shopping on the sly. The whole team were so fantastic and distracted my son so I was able to ask questions and place my lay-by. My son walked out of the store telling me how great the shop was cause he got to ride a bike in the store. Thank you to the staff that made it super easy. Not only was there custom service amazing but so was their product knowledge!
Karenya Ward
Robert was fantastic. He took the time to explain everything and answer all my 12 year old son's questions. My son is so excited about his new bike, which we got a great deal on and is fitted perfectly to him. Really appreciate the amazing service and will continue to shop at trek for all our bikes and accessories.
Robbie Cordukes
A huge big thanks to the staff at Madura - every time I come through Canberra these guys go all out to help. Today they helped get my racing bike ready for the AMB 100 tomorrow- Tom not only solved a few issues he offered a few tips for the race! Thanks Tom - I will keep coming back. 5 stars!!!!
Brett Manning
Very friendly and helpful staff. Always give honest advice.
Yuzhen Fan
Mack from Trek Majura Park/Fyshwick was super helpful. He helped me with a range of changes to my bike, including bar tape applying, bike fitting, seat fitting/swapping, stem changing, phone mounting and so on you name it! None of these is quick job. He was extremely patient and passionate on bike, while explaining everything in details to a newbie like me. And by the way, I don't even ride a Trek bike! Would recommend Trek bike as your service/caring dealer, regardless where you got your bikes from. They have the best bike accessories in my opinion.
Smrtcar
Ryan and the team were responsive and efficient and straight-up awesome on Sunday August 27, 2023. I needed 2 new tyres and tubes and installation and they took care of it for me in a timely manner. Awesome job guys!
