Wookiee 1977
Store is full of great products, service was prompt and friendly.
Mongoose3800
Staff are friendly and willing to help
Samantha Goodman
I'd give 10 stars if I could. I went in with my son to go Christmas shopping on the sly. The whole team were so fantastic and distracted my son so I was able to ask questions and place my lay-by. My son walked out of the store telling me how great the shop was cause he got to ride a bike in the store. Thank you to the staff that made it super easy. Not only was there custom service amazing but so was their product knowledge!
Karenya Ward
Robert was fantastic. He took the time to explain everything and answer all my 12 year old son's questions. My son is so excited about his new bike, which we got a great deal on and is fitted perfectly to him. Really appreciate the amazing service and will continue to shop at trek for all our bikes and accessories.
Robbie Cordukes
A huge big thanks to the staff at Madura - every time I come through Canberra these guys go all out to help. Today they helped get my racing bike ready for the AMB 100 tomorrow- Tom not only solved a few issues he offered a few tips for the race! Thanks Tom - I will keep coming back. 5 stars!!!!
Brett Manning
Very friendly and helpful staff. Always give honest advice.
Yuzhen Fan
Mack from Trek Majura Park/Fyshwick was super helpful. He helped me with a range of changes to my bike, including bar tape applying, bike fitting, seat fitting/swapping, stem changing, phone mounting and so on you name it! None of these is quick job. He was extremely patient and passionate on bike, while explaining everything in details to a newbie like me. And by the way, I don't even ride a Trek bike! Would recommend Trek bike as your service/caring dealer, regardless where you got your bikes from. They have the best bike accessories in my opinion.
Smrtcar
Ryan and the team were responsive and efficient and straight-up awesome on Sunday August 27, 2023. I needed 2 new tyres and tubes and installation and they took care of it for me in a timely manner. Awesome job guys!
Patrick O'Connor
Friendly yet professional and knowledgeable service. Staff genuinely want to help you get the best out of your bike and enjoy riding. Always helpful - and honest (for example saying that me banging pedals on bumps was probably more to do with technique than suspension settings!). Work completed is always good and not more than needs to be done.
Sandra marie
Trek Majura - Provide the best advice for your ride. Efficient bike servicing and a terrific team
Yuri Valerevich Shuster
Very good choice for a very good bike,
Cheap or very very very expensive
ben catania
Great customer service, purchase your bike here, they look after you
Jamie McAinsh
Great experience in the store. Really impressed by the customer service. Helpful, knowledgable and attentive staff.
Kristian Howard
A knowledgeable, professional and friendly team. Trek really stand behind their products and provide great service
Chris Graham
Always great service and a can do attitude:)
Andrew Crowley
From the moment we walked into Trek Majura we were impressed! Interested staff as we walked in greeting us with eye contact and a smile and then Ethan talking us through our interest in gravel bikes. It was pretty new stuff for us and we were very happy with the time he took to explain the gravel bike principles and the options from entry level to high end. 2 hours and a test ride later we had done the deal for 2 Trek Checkpoints with one out the back and Ethan chasing down the other one from Sydney Trek.
A week later for pick up and it was Stuart who stepped up to help including attaching all the lights, bottle cages and the like with a smile and willingness to assist. He took us through the bike set up, basic maintenance and told us about the free first service.
We cannot recommend Ethan, Stuart and Trek Majura highly enough. Great customer service and product knowledge to boot.
Treston Bamber
I recently had trouble with our 2 Wahoo kickr's, Aiden and the team were fantastic in helping us resolve our issues and got us back on our trainers asap - Couldn't recommend them highly enough - Thanks guys!
Erica Collins
I had a really great experience with the team at Trek Majura. They listened to what I needed and provided me with the appropriate options to suit my needs. I am very happy with my purchase and the support provided! Highly recommend.
Tristan Fuge
Trek Majura has been fantastic for me, and I would highly recommend the store to someone looking to purchase a bike. The team were fantastic in sorting out a warranty store credit for my old bike, and could not have been more helpful in explaining each step of process. The team has great knowledge of the bikes, and were able to set me up with a new CheckPoint ALR5 in less than a week. Could not be more pleased with the teams conduct and help - great store, reliable and trustworthy.
vice president Complete
Great products and fantastic service! There is always someone available to take my questions on board and work quickly to find the most appropriate solutions for me. When working on custom projects, you get one on one personalised service which is second to none! Trek Majura Park are also helping the local cycling community by fostering local talent and promoting a riding culture that is fun and inclusive. It is great to see and I am more than happy to support it.
