4.9
rating out of  289  reviews
269
13
2
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User profile - Christopher Sell.
Christopher Sell
Brilliant service today. Big shout to Henry for getting on the trails again for tomorrow.
2 years ago
User profile - Ajay.
Ajay
Competent and friendly staff. Won't be left disappointed!
2 years ago
User profile - Timothy Stalker.
Timothy Stalker
Large store with good product selection. Friendly and helpful staff. Easy access and good parking.
2 years ago
User profile - Ian McAuley.
Ian McAuley
Quality and quick turnaround if ordered. Generally a very good range of products.
2 years ago
User profile - Tom Stephens.
Tom Stephens
Henry and the team at Trek Majura are on point with their service and product knowledge. Kind and professional . 3 happy customers in my family. Thank you
2 years ago
User profile - Karen Fleury.
Karen Fleury
Thanks for great service Always get what I need
2 years ago
User profile - Walter Dorrington.
Walter Dorrington
Had a few issues that needed attention and very happy with the service. Staff are friendly and professional from start and post service. Worth the extra kms to get to Majura Park.
2 years ago
User profile - Gerri D'Aquino.
Gerri D'Aquino
What really wonderful staff and experience I had when purchasing my new bike!! Can't ask for anything better. Alex n Henry went out of their way to make sure I was comfortable with my purchase. Would recommend them to everyone and anyone. Sheer delight to do busy with you guys. Thank you for the best experience that I was dreading!!
2 years ago
User profile - Nathan Spillane.
Nathan Spillane
Great people and great service. Definitely the A team :)
2 years ago
User profile - Anna M.
Anna M
Amazing customer service. All the staff have been helpful in guiding choosing the right bike for me. i felt really welcomed at Trek
2 years ago
User profile - Sandra Fisk.
Sandra Fisk
Trek at Majura Park- Have a great range of Trek bike's more importantly they have awesome service. They don't oversell they listen to you and help you select the best bike for your riding style. And then you become "Trek" Family so highly recommend heading out and speaking to Henry or Caitlin
2 years ago
User profile - Brigitte Makenzie.
Brigitte Makenzie
One of the best retail experiences I have ever had. Trek Bicycle Mijarua and Trek Bicycle Ipswich went out of their way to assist me in picking the right bike for my needs (beginner road biker) and choosing all the required accessories needed to start my road bike journey. Helpful tasks carried out include relocating bike to the state I had temporary moved to, helping me learn new bike care practices, helping me find the best road local clubs and bike routes around the city and helping me attach a complicated bike rack to my car. Trek Bike has amazing deals. When you purchase a bike, you get all bike accessories 15% off including clothing and a free bike repair within 12 months of purchasing. They also assemble and adjust the bike to fit you perfectly before it leaves the shop. I am proud to call Track Bicycle my retail shop of choice and recommend it to all my bike sporting friends.
2 years ago
User profile - Chris Graham.
Chris Graham
Trek Majura Park excellent service awesome staff and always have a can do attitude :)
2 years ago
User profile - Hayden Clulee.
Hayden Clulee
The Majura Park Trek team are friendly & very helpful , there support & experienced staff made my day !
2 years ago
User profile - Peter Ball.
Peter Ball
Currently in the process of buying my first E-Bike (Trek Rail 7). Daniel, Tom & the team at Trek Majura ACT have been very helpful so far with their advice on model choice, accessories & organising a demo E-bike for 24 Hrs. Some retailers are overly pushy or arrogant, but not these guys, which is refreshing on such a large purchase that I was unsure about. My son has 3 Trek bikes & I can see why he recommended them to me for mine. Looking forward to picking it up on the 15th Dec.
2 years ago
User profile - Al Burns.
Al Burns
The customer service is second to none. My back wheel hub broke and I got to the shop at 5pm Friday. Stewie removed a wheel from a new bike and swapped it over. His attitude is so “no problem, I’ll fix it” and he is polite and very skilled and professional. That’s been my experience whenever I’ve been there. It’s my favourite bike shop.
2 years ago
User profile - Aato Sweeti.
Aato Sweeti
It was a good experience overall, my daughter loved her bike and started riding spontaneously. The staff is kind and friendly.
2 years ago
User profile - Mike Dyer.
Mike Dyer
Super helpful, knowledgeable, and friendly staff! Daniel provided stellar support for me in hiring a top-of-the-line demo eMTB, and ensured top-notch customer service. 100% satisfied! Clean and open shop space, welcoming staff, great selection of bikes and gear, and people who care about their customers. Can’t recommend Trek Majura high enough, thanks for the amazing fun! If you’re considering a new bike, go here.
Review photo
2 years ago
User profile - Belinda Robinson.
Belinda Robinson
The guys and girls at Majura Trek have simply THE best customer service I have ever experienced. Not just at any bike shop, but anywhere. They listen, they understand, they are friendly, they really know their stuff, they consistently go above and beyond and most of all they genuinely share your biking enthusiasm. May they never leave or close because this is the place to come back to for the rest of your biking life. Thanks so much to Tom, Henry and all the team - you are the best.
2 years ago
User profile - Alison Chandra.
Alison Chandra
Friendly, helpful staff who gave me confidence and did not treat me as though I was far too old and decrepit to be even contemplating buying an Ebike!
2 years ago
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