4.9
rating out of  305  reviews
285
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2
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User profile - Patrick O'Connor.
Patrick O'Connor
Friendly yet professional and knowledgeable service. Staff genuinely want to help you get the best out of your bike and enjoy riding. Always helpful - and honest (for example saying that me banging pedals on bumps was probably more to do with technique than suspension settings!). Work completed is always good and not more than needs to be done.
2 years ago
User profile - Sandra marie.
Sandra marie
Trek Majura - Provide the best advice for your ride. Efficient bike servicing and a terrific team
2 years ago
User profile - Yuri Valerevich Shuster.
Yuri Valerevich Shuster
Very good choice for a very good bike, Cheap or very very very expensive
Review photo
2 years ago
User profile - ben catania.
ben catania
Great customer service, purchase your bike here, they look after you
2 years ago
User profile - Jamie McAinsh.
Jamie McAinsh
Great experience in the store. Really impressed by the customer service. Helpful, knowledgable and attentive staff.
2 years ago
User profile - Kristian Howard.
Kristian Howard
A knowledgeable, professional and friendly team. Trek really stand behind their products and provide great service
2 years ago
User profile - Chris Graham.
Chris Graham
Always great service and a can do attitude:)
2 years ago
User profile - Andrew Crowley.
Andrew Crowley
From the moment we walked into Trek Majura we were impressed! Interested staff as we walked in greeting us with eye contact and a smile and then Ethan talking us through our interest in gravel bikes. It was pretty new stuff for us and we were very happy with the time he took to explain the gravel bike principles and the options from entry level to high end. 2 hours and a test ride later we had done the deal for 2 Trek Checkpoints with one out the back and Ethan chasing down the other one from Sydney Trek. A week later for pick up and it was Stuart who stepped up to help including attaching all the lights, bottle cages and the like with a smile and willingness to assist. He took us through the bike set up, basic maintenance and told us about the free first service. We cannot recommend Ethan, Stuart and Trek Majura highly enough. Great customer service and product knowledge to boot.
2 years ago
User profile - Treston Bamber.
Treston Bamber
I recently had trouble with our 2 Wahoo kickr's, Aiden and the team were fantastic in helping us resolve our issues and got us back on our trainers asap - Couldn't recommend them highly enough - Thanks guys!
2 years ago
User profile - Erica Collins.
Erica Collins
I had a really great experience with the team at Trek Majura. They listened to what I needed and provided me with the appropriate options to suit my needs. I am very happy with my purchase and the support provided! Highly recommend.
2 years ago
User profile - Tristan Fuge.
Tristan Fuge
Trek Majura has been fantastic for me, and I would highly recommend the store to someone looking to purchase a bike. The team were fantastic in sorting out a warranty store credit for my old bike, and could not have been more helpful in explaining each step of process. The team has great knowledge of the bikes, and were able to set me up with a new CheckPoint ALR5 in less than a week. Could not be more pleased with the teams conduct and help - great store, reliable and trustworthy.
2 years ago
User profile - vice president Complete.
vice president Complete
Great products and fantastic service! There is always someone available to take my questions on board and work quickly to find the most appropriate solutions for me. When working on custom projects, you get one on one personalised service which is second to none! Trek Majura Park are also helping the local cycling community by fostering local talent and promoting a riding culture that is fun and inclusive. It is great to see and I am more than happy to support it.
2 years ago
User profile - Christopher Sell.
Christopher Sell
Brilliant service today. Big shout to Henry for getting on the trails again for tomorrow.
2 years ago
User profile - Ajay.
Ajay
Competent and friendly staff. Won't be left disappointed!
2 years ago
User profile - Timothy Stalker.
Timothy Stalker
Large store with good product selection. Friendly and helpful staff. Easy access and good parking.
2 years ago
User profile - Ian McAuley.
Ian McAuley
Quality and quick turnaround if ordered. Generally a very good range of products.
2 years ago
User profile - Tom Stephens.
Tom Stephens
Henry and the team at Trek Majura are on point with their service and product knowledge. Kind and professional . 3 happy customers in my family. Thank you
2 years ago
User profile - Karen Fleury.
Karen Fleury
Thanks for great service Always get what I need
2 years ago
User profile - Walter Dorrington.
Walter Dorrington
Had a few issues that needed attention and very happy with the service. Staff are friendly and professional from start and post service. Worth the extra kms to get to Majura Park.
2 years ago
User profile - Gerri D'Aquino.
Gerri D'Aquino
What really wonderful staff and experience I had when purchasing my new bike!! Can't ask for anything better. Alex n Henry went out of their way to make sure I was comfortable with my purchase. Would recommend them to everyone and anyone. Sheer delight to do busy with you guys. Thank you for the best experience that I was dreading!!
2 years ago
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