4.9
rating out of  305  reviews
285
13
2
2
3
User profile - Nathan Spillane.
Nathan Spillane
Great people and great service. Definitely the A team :)
2 years ago
User profile - Anna M.
Anna M
Amazing customer service. All the staff have been helpful in guiding choosing the right bike for me. i felt really welcomed at Trek
2 years ago
User profile - Sandra Fisk.
Sandra Fisk
Trek at Majura Park- Have a great range of Trek bike's more importantly they have awesome service. They don't oversell they listen to you and help you select the best bike for your riding style. And then you become "Trek" Family so highly recommend heading out and speaking to Henry or Caitlin
2 years ago
User profile - Brigitte Makenzie.
Brigitte Makenzie
One of the best retail experiences I have ever had. Trek Bicycle Mijarua and Trek Bicycle Ipswich went out of their way to assist me in picking the right bike for my needs (beginner road biker) and choosing all the required accessories needed to start my road bike journey. Helpful tasks carried out include relocating bike to the state I had temporary moved to, helping me learn new bike care practices, helping me find the best road local clubs and bike routes around the city and helping me attach a complicated bike rack to my car. Trek Bike has amazing deals. When you purchase a bike, you get all bike accessories 15% off including clothing and a free bike repair within 12 months of purchasing. They also assemble and adjust the bike to fit you perfectly before it leaves the shop. I am proud to call Track Bicycle my retail shop of choice and recommend it to all my bike sporting friends.
2 years ago
User profile - Chris Graham.
Chris Graham
Trek Majura Park excellent service awesome staff and always have a can do attitude :)
3 years ago
User profile - Hayden Clulee.
Hayden Clulee
The Majura Park Trek team are friendly & very helpful , there support & experienced staff made my day !
3 years ago
User profile - Al Burns.
Al Burns
The customer service is second to none. My back wheel hub broke and I got to the shop at 5pm Friday. Stewie removed a wheel from a new bike and swapped it over. His attitude is so “no problem, I’ll fix it” and he is polite and very skilled and professional. That’s been my experience whenever I’ve been there. It’s my favourite bike shop.
3 years ago
User profile - Aato Sweeti.
Aato Sweeti
It was a good experience overall, my daughter loved her bike and started riding spontaneously. The staff is kind and friendly.
3 years ago
User profile - Mike Dyer.
Mike Dyer
Super helpful, knowledgeable, and friendly staff! Daniel provided stellar support for me in hiring a top-of-the-line demo eMTB, and ensured top-notch customer service. 100% satisfied! Clean and open shop space, welcoming staff, great selection of bikes and gear, and people who care about their customers. Can’t recommend Trek Majura high enough, thanks for the amazing fun! If you’re considering a new bike, go here.
Review photo
3 years ago
User profile - Belinda Robinson.
Belinda Robinson
The guys and girls at Majura Trek have simply THE best customer service I have ever experienced. Not just at any bike shop, but anywhere. They listen, they understand, they are friendly, they really know their stuff, they consistently go above and beyond and most of all they genuinely share your biking enthusiasm. May they never leave or close because this is the place to come back to for the rest of your biking life. Thanks so much to Tom, Henry and all the team - you are the best.
3 years ago
User profile - Alison Chandra.
Alison Chandra
Friendly, helpful staff who gave me confidence and did not treat me as though I was far too old and decrepit to be even contemplating buying an Ebike!
3 years ago
User profile - Darryl Noolan.
Darryl Noolan
Freindly staff and great service
3 years ago
User profile - Georgia Winston.
Georgia Winston
Robert was super helpful and patient. Would recommend Trek, they seem like a really close knit team and don't rip you off.
3 years ago
User profile - David Slater.
David Slater
Couldn’t be happier with the help from Henry and the team! New bike is rad
3 years ago
User profile - K Warner.
K Warner
Quick turnaround on my bike service which was great. Staff are friendly and very helpful.
3 years ago
User profile - ShiDi Li.
ShiDi Li
Very friendly and helpfully.
3 years ago
User profile - Jacqueline K.
Jacqueline K
The staff are very helpful here! I didn't know you could just bring your bike in and they would tune it and get you back on the road in no time. So good! And they are all very knowledgable and pleasant to deal with :)
3 years ago
User profile - Sam Buchanan.
Sam Buchanan
Great service, knowledge and quality products. Can't ask for much more!
3 years ago
User profile - Annie Bland.
Annie Bland
Very welcoming and friendly staff, offering to assist if I brought my bike in, unfortunately I didn't have my bike with me. He then showed me what I needed and took the time to show me how to remove the pedals on another bike.
3 years ago
User profile - Andrew.
Andrew
The team is always friendly and willing to help. They know their stuff and only charge you for what you need when it comes to servicing. Would recommend!
3 years ago
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