I was given perfect directions to get there, I was greeted/checked in by a very professional, nice smiling lady and waited maybe 5 mins to be called back for o the exam room. The people that I met before actually seen the doctor were very knowledgeable, very nice and friendly. When Dr. Tiedeman came in he remembered me he did four surgeries on my wrist and thumbs in the last 20 years. I was given options as to the course of treatment, I need it for the reason I was in the office today and I left there feeling that my needs were definitely met on my terms. I feel very comfortable calling back The course of action I chose does not work.