4.9 rating out of 5877 reviews
Lisa T
This store went above and beyond when my daughter’s Christmas bike was stolen. Their kindness and professionalism was above and beyond.
Not Applicable
I've never purchased anything here. My review is about the lighted bicycle on your roof. You have a huge responsibility to maintain that thing. I don't think you realize what an icon that is to many many people of all ages. But that is especially true of children. You need to get your lights fixed. You started this thing, now maintain it. I gave you five stars because I don't want to lower your rating. But you have two separate entities and you need to see it that way. One is your store. The other is that will bicycle on top of your roof! Please take care of both!
Diana Landistratis
Brittany helped me find a bike tool kit that will be the perfect gift for my husband. She was a pleasure to work with, great communication and follow through!
Ralph Perrino
Trek of Newark was very helpful resolving a warranty issue on my Rail 9.8. The clam process was hassle free and the service department worked quickly to obtain the parts and make the repair. Thanks for the great service!
Richie
Awesome shop! Stopped by this shop the other day when I was in the area ! I must say this was one of the nicest shops I’ve been in! The staff was very friendly and approachable! The showroom looked stunning ! When I first came in I was greeted by the store manager Adam who walked me through the store and introduced me to many new products ! I may have an e bike in my future ! Thanks Adam !
Richie
Always love visiting this shop whenever I pass through Newark ! Great team ! Ben, Dann, John, Dave and Dwayne are all great and very helpful ! This team helped me and my friend out in a pinch when we needed some new rotors and wheels on a bike! Under 24 hr turn around on work orders is impressive !!!
Richie
Awesome shop. Helped me in a pinch get a bolt that was stuck in my rack out and reinstalled. Great team and great bikes !!
Mark Wieczorek
Trek Newark is an awesome shop. I am very happy with the mountain bikes that I purchased for my son and I. They are great bikes! The staff and service at Trek is fantastic. They are very knowledgeable and simply nice people. Thank you, Trek Newark!
Jacob Taber
Helpful, knowledgeable, and skilled staff.
Lucy WD
The mechanics and sales staff are always so helpful. Recently I deliberated over a new bike purchase, and they gave me all the time and attention I needed to make my decision.