Shan Setz
Excellent service from Bentley on a couple of occasions. Highly recommend.
Izzie Day
Super friendly and helpful. Shoutout Geoff for going above and beyond to help me with some rookie questions!!
Jason Smith
Really impressed with the professional customer service I received from Bently. Great knowledge and understanding of the bikes, customer needs and wants. Completely stoked with my new mountain bike.. Highly recommended.. :)
Vince huynh
I was served by Bentley. He was attentive helping not only me but other people as he let me test drive three bikes. End up getting a pretty good deal on the old marlin 5 rides like a dream. Very happy with service and product.
Leslie Kennedy
My much loved touring bike that has done over 83 000 km was due for a major service after returning from a wonderful but pretty grueling cycle touring trip. I dropped my bike off at Trek Belmont who did a brilliant job of bringing my bike back up to standard and it once again rides as new. A very big thank you to the team at Trek Belmont!
Tracy
Would like to thank Bentley for all his help and guidance making our decision on new bike purchases easy, gave us lots of information and options. Awsome customer service, super helpful and friendly guy highly recomend.
Greg Barclay
Great store. Very helpful and knowledgeable staff.
Alex Lassetter
I was greeted by Aidan as I walked in, he listened to what I was looking then directed me to the bike. I took it for a quick test ride, he then explained all the features. Setup the bike and I purchased it. Very happy customer, AAA service.
A A
Great bunch of guys. Got me into a new hybrid recently and did a deal on the upgrades. Really knowledgeable and took time to discuss the whole process. Would use again and recommend to family & friends. Thanks and keep doing what you're doing.
Giovanni Coppola
Very knowledgeable staff and great service. I came here inquiring about how to mullet my bike, a Rail 7. Other Trek stores didn't seem interested in helping me. I rang Trek head office and they themselves put me onto the Belmont store.
Anyhow they sorted me out and now my Rail is mulleted and its great! They have also helped me with some other issues and they are now my Trek store of choice. Highly recommended.
Thanks guys!
Group Stay
Had a small tyre issue. The guys at Trek fixed it in a flash and refused to take payment for it. Fantastic! Had a service done 8 months ago. Great job, very professional. Highly recommend .
Michael King
I had a little bike incident and rang the store. Matt asked me to come in even though it was close to closing time. I have to say I was lost for words and really blown away by the service. I have, I mean I had a local bike shop, but after today, this is my new home. I cant recommend this place enough. Thanks again!
Coco Jeffrey
Bought a Marlin 7...wow love it! Great range great service.
Yingying Fu
I recently purchased a bike from Trek Belmont and I couldn't be happier with the experience. The staff were incredibly friendly and helpful, answering all of my questions and ensuring that I found the perfect bike for my needs. Even better, they went above and beyond by delivering my bike straight to my home free of charge. I was blown away by their exceptional service and would highly recommend Trek Belmont to anyone looking for quality bikes and top-notch customer service. Five stars all around! In the end shout out to Zander and Matt and a boy drive my bike home (sorry I didn't catch your name)
Sherri Sharp
Incredible customer service with a deep knowledge of the products.
Craig Lee
Best in service, advice, after sales by staff I have ever experienced. I have just recently bought a Trek Rail 9, my second bike from Trek Belmont and from start to finish the transaction is unmatched by any other bike shop.
Thank you to Shelby and Matt.
Louise W.
Fantastic, fast service from these guys, new tube for my bike at a reasonable price. Thank you so much.
Ebony L
Customer service from Clinton was absolutely incredible. 10/10. Made an enquiry in the morning and spoke with Alex, who also deserves a huge thanks. Called in the AM and picked up in the PM all in the same day. Clinton answered any questions I had, put the bike in the boot for me. I was so impressed with Clinton’s customer service, you can see his passion with bikes/riding and that he wasn’t to provide excellent customer service with every customer. Thank you Trek Belmont
Peter Flait
Called in for a fault repair on a ride. Very good service
Raine D
I bought my first bike with them and went for my second bike last week. Absolute pleasure, Matt and Clinton were very accommodating even though I came in close to the time they were closing. Lots of bike options, reasonable price and good discounts.Superb customer service from the staff. I live far from Belmont but this is my go to bike shop.
