Rob Ferguson
excellent and very helpful service
Laura Stringer
Very good customer service and social distancing system. There is a barrier just inside the door where you are greeted by the shop assistants and taken inside to view the bikes. They were very helpful in talking me through which bike was right for me in my budget and took time adjusting the bike I bought to personalise it for me. Great service and attention to detail. Lovely shop - quiet, professional and friendly.
V27 JONES
Absolutely amazing service. Service felt very personal and tailored to my needs.
Would highly recommend to anyone.
Zak Gonzalez
Turned up with a flat with no appointment as required. Very friendly bloke sorted me right out. A*
Raj Kanda
Liam , Lauren and Mark are a superb team and a credit to the brand and the Manchester store. They have gradually become my go to team for all of my bike/bike related purchases and repairs. Don’t hesitate is my advice!
Ben Plimley
very friendly staff and very help with my new bike would 110 percent recommend even in these hard times of cover they were still great
Luke Broster
Went in for some brake pads for my Bobbin. Team were super friednly and helpful even offering to fit them for me. Thanks guys
Keith Greaves
Helpful knowledgeable staff, some great bikes too
Martin Williamson
Excellent and knowledgeable staff, who are very friendly
The store has a good range of products, if not available, generally only takes a few days to arrive after order.
Trek Manchester supports women in cycling and have in the past organised excellent presentations on this subject
cambike
Liam and the other staff member were both patient and attentive, provided loads of advice and spent time to help me, even though they were very busy. Best bike shop service to date. Thank you and keep up the good work. Chris
Jon Matthews
Mark is the best bike mechanic in Manchester and the customer service from Liam and the team is exemplary. Don't think the shop just sells Treks, it sells components and nutrition and offer advice and support. 5 out of 5 easy.
Michael Fraser
First class service from Trek Manchester
Replaced a damaged carbon frame and provided me with the latest frame when couldn't find my colour in my size.
Also provided me an upgrade loan bike whilst mine was being sorted then gave me a cover note to spend in store which I used on new shoes.
Liam and the team are a great bunch of guys and girls they know their stuff and will do wot ever they can to help.
Would recommend them to anyone and already sent my other half and friends to see them 10/10 keep up the good work guys....
Will McQuade
I know nothing about bikes, but went in to see if they could do an emergency service on my partner's bike. Mark was extremely helpful and very friendly. He did a complete check of the bike for free and explained each of the problems. He was honest about the fact that although he could order some specific and unusual parts, it would probably be quicker to go to the company that held the warranty. Would definitely recommend.
Colin Levy
This is a great bike shop, excellent sales staff with a fantastic mechanic. Trek Manchester provide friendly personal service whilst showcasing the full Trek and Bontrager lines. Some surprisingly good deals to be had too which is a bonus!
Arron Borson
Hands down one of the best experience from a bike shop. Sound people from the store manager to the technical and sales team. Excellent and a warm reception for the whole team. Thanks for Liam and John For today's Bike Fit and advice on the new bike. Down to earth and honest advice. Came for a Precision Fit bike fit superb service. Highly recommended. Shout out Mark especially for all my technical questions and bits I wanted to sort. If your buying a new bike or a trek go to Trek Manchester.
Christopher Bell
Great team! Cannot recommend more highly, delivered a superb sales and servicing experience. Top customer service.
Zoltán Micsko
Quality Great shop
Mark D
Great service, Good layout and the best bikes! A
Sarah Galligan
Great bikes and the team are really friendly, really helpful and they didn't oversell. I'd been nervous about going intoa bike shop with my complete lack of technical knowledge but all I had to talk about was what I wanted to do on two wheels (and that was pretty easy - and quite enjoyable.)
Jorge Da Silva
Great service and very friendly staff .I'm very happy with my new ebike .thanks again Liam and Matthew.
