The first question on arrival at the shop was what price of bike were you looking for? When I told the staff member he was incredulous at how little we were spending, and almost laughed at us. He told us the bikes they had in stock cost £2000. Today, they could only sell us a £2000 bike. I was looking for a 14 year old's first bike - an entry level bike. No one buys a 14 year old a £2000 bike. In a year's time he'd be too big for it. But they were not interested in our needs. You'd think a bike shop would be interested in encouraging new young people into cycling. Not this shop. They are only interested in selling very expensive bikes, and promoting the idea that cyclists should have expensive bikes. Going to this shop was a negative experience. Our 14 year will give cycling a miss.