cleto suarez
Friendly staff and helpful
iVladikar
Liam & his team at Trek are just awesome, I bought my slash from them and the service has been amazing. The let me take out a demo bike recently and the whole experience when dealing with them is superb
T Shepherd
Trek Manchester just did some major warranty work on my Rail.
Despite not being the supplying dealer their work, service and communication was first rate.
After some very bad experiences with an other independent bike shop, that’s why I bought a Trek for their service and after sales care. Top marks all
Calum Saville
Amazing customer service, Dan was really friendly and helped fix a broken wheel I thought was irreplaceable. Fixed everything else that was wrong and more. Will be using this store from now for anything bike related and would strongly recommend you use this service.
steven Gilmore
Called in because I was having issues with getting the cabling set up right with the integrated cockpit. The team were brilliant in helping me. They saw me within 3 days of first inquiring. The mechanic that helped me (Bolton based) was very friendly and took the time to show me how it should go should I ever have any issues in the future. Thank you to the Manchester store Trek team.
Noelia
Really grateful to this shop and in particular Harry who sorted out an emergency mechanical that no one could repair and he did it in 3 seconds! They are very kind, friendly and professional, can't recommend them enough, thank you so much.
Ugnė Revinskaitė
I first visited Trek back in June 2023 to explore my options for bikes and equipment purchase via the Cycle to Work scheme. I was initially greeted by Dan, who took time to listen to what I was looking for, what I like and dislike and offered a variety of options to meet my needs and my budget. He provided several different quotes for bicycles and equipment and was always there to answer any questions along the way.
Months later, this shop is still my go to - whenever I need something cycling related: from inner tubes, to changing break pads, to just having a chat about cycling in and around Manchester, it's always a pleasure stopping by.
Special mention for outstanding customer service and area based skill expertise to Dan and Harry, who were both absolutely wonderful each time I visited this Trek store, and are assets to the business.
paul thornborough
Excellent service from the staff here. Incredibly knowledgeable, helpful and speedy at resolving all my bike issues. Fully recommend!
Stéphane Maitrejean
Dan was totally awesome and guided us to build the best bikes!
Peter Steiner
Best in town. Great guys working there. Highly recommended.
Cordelia Newsome
Very friendly, helpful and knowledgeable staff. I bought my beautiful Trek bike from this store and always take it back here for its service and any maintenance.
Wat Tyler
Cool!!
Sam Gittins
Lovely people in there, didn’t sell me anything but helped me find a shop that would, even looked after my bike and gave us some tools. Very handy when your unfamiliar with the city !
Dna 24
This the best bike shop I have ever used. Great friendly staff and always willing to go above and beyond.
Peter Critchley
Super Store all the Staff very helpful and know what they are talking about. Special Shout to Liam Store Manager thanks for everything.
calogero Difalco
You guys played a massive role in giving our son Louis the best birthday ever! He’s over the moon and besotted with his new whip! A stunning Roscoe 6! We honestly couldn’t thank or recommend Liam and the team enough for everything they did! May have to treat my fiancé to a pink/blue Domane at some point soon!!
Riley
I got caught out on a trip to Manchester when my wheelchair tyre burst. The inner tube I needed is an unusual size so they didn't have it in stock but the staff went out of their way to help source a shop who did, and in the meantime patched me up temporarily so I wasn't stranded. They even offered me refreshments while I waited and wouldn't take any payment for their help. Truly good guys who helped out a stranger in need. Thank you so much!
Liam Wilde
We stumbled in here with a burst wheelchair tyre and while they didn't have the specialist inner tube we needed in stock they offered to let us stay while we searched online for other places, one walked around to a nearby cycle shop to ask them in person and when we had no luck a man there offered to fix it for free. A temporary fix but one that saved our weekend completely. Excellent service.
Grant Gurnsey
Struggled to find, but well worth the effort.
Helpful friendly staff.
Everything I needed in stock
Russ G
Absolutely made up with the staff (Liam and a girl I forgot her name) and serviced i received in store. Listened to me with previous problems with other bike shops only going off side chart and how they never fit me. Ended up purchasing a new bike and it fits perfectly. Would highly recommend the store and hopefully I’ll be back in the future for another bike.
