Craig Abbott
Really helpful sales guy matt k and very knowledgeable about bikes
Olivier Sou
Very good service from Matthew and Al! They were very helpful despite my probably annoying request with my bikes. Thank you very much!
Andrew Stott
Fantastic place always friendly helpful and go the extra mile great place to shop chat and learn all you need to know about bikes without the hard sell
Aaron Barratt
I've bought two bikes from Trek and they've been fantastic each time. The first time was my first "real" bike and they were great at talking me through everything and getting me setup
Came back for an upgrade after catching the N 1 bug and they were just as great as the first time
Telma Sandrini
I am new to cycling and I made a decision to buy a road bike. Before choosing the bike, I had a bike fit with Matt Hallam at Crimson Performance who suggested going for a Trek Domane. I got in touch w/ Liam and his team at Trek Manchester, shared my bike fit measurements and in a matter of weeks I had my new Domane set up exactly as per my bike fit. Liam and his team were fantastic, extremely helpful (and patient ;) ). Being new to the sport, I was a bit apprehensive and insecure, but Trek’s guys made me feel very welcoming. And my new DOMANE .. wow .. it’s simply brilliant ! Fast, stable and SUPER comfortable (that was one of big concerns). I could not be happier with THE bike itself but also with the experience I had a Trek Manchester. Thanks VERY much guys !
Ian Edwards
Thanks to the mechanics at the start of the Tour de Manc for sorting out my bent hanger. You did an excellent job and saved me from 100k of missed changes and wrong gears. It was perfect
Andrew Nelson
Great service from the team, from initial contact through to delivery. Had a slight delay with delivery which they addressed promptly, and they threw in a set of complimentary pedals, which was a nice touch.
Colin Garside
Boutique cycling store
A A
Matthew was superb! From my initial enquiry right up to collection, Matthew gave excellent customer service! His product knowledge (and advice) was second to none and very much appreciated. #superstar
Trek Manchester is highly recommended
Cathie Jasper
Fantastic experience and service from the staff at Trek Bike Manchester Piccadilly. I looked online first and had a few ideas of what I wanted (non electric) to replace my old and second hand Raleigh 'sit up and beg' bike. I had some questions, and as a 64 year old grey haired overweight social female cyclist (although I do a fair few miles per week now I have retired!) it is fair to say l went into the shop with some intrepidation. The staff don't know it but if I had felt that they were dismissive , condescending or non inclusive, I would have taken my business elsewhere. As it was, I have had fantastic service at all points - I asked questions that were answered, I was given time to look / sit on bikes and discuss them, and information was given and explained well. I ordered 2 bikes to try out and then returned to test ride them both. I opted for the DS3 version 5 (larger wheels), was given advice on how to maintain the chain etc and rode it home. I have had it about 3 weeks and I love it! It has received many compliments from fellow female cyclists and I have used it loads and on lots of longer rides. Today I was returning from a ride through Manchester City centre when my rear tyre went flat, I was passing Trek and they looked at it and replaced the inner tube straightaway, no charge. Again, wonderful service and I cannot fault them in anyway. This will be my forever bike until I need the electric version, but rest assured Trek Piccadilly, I will buy it from you! I sing your praises to my fellow cyclists and I thank you for your service so far!
Lucy Kane
Great friendly service and a quality bike at a great price
Colin Wilson
Excellent products and after sales service to match
Rob Johnson
Popped in a few weeks ago looking for a new bike and was helped by Teo & Liam. Teo was brilliant, very helpful, great info regarding bikes & guided me to my (now) new Domane SL6. Returned to test the bike & ultimately buy it & again Teo & Liam were terrific; very friendly, chatty, nice coffee, more great info to ensure the bike was right for me. When collecting the bike Liam was really helpful again and finished off this great experience with a nice touch of a wee goody bag (didn't get one of those when buying my new car!). All in all this is a great shop & would highly recommend. As mentioned, only dealt with these 2 top lads but would imagine the rest of the staff are the same. Had a mate with me through the process & he was equally impressed, thank you Trek & especially Teo & Liam. Safe riding .
L J
Had my cannondale in for a full service. Was quick, easy and the staff were friendly. Bike is working as good as new, you get what you pay for.
Danny J
Brought some Bontrager wheels in after a crash. Even though this wasn't the store I purchased them in, the team and Alwyn sorted them out in no time at all. Would definitely recommend!
Andrew J
The very best bike store. Offers a full range of off road and on road bikes for the occasional cyclist to the top-level competitors. The staff are friendly and helpful and expert at their subject.
brian fox
They are always helpful
mumu lin
A good young man helps me to change a old paddle without charge. I like their service with full heart! Therefore I bought one bicycle pump in the shop! Good service deserves more sales.
Lisa Dean
My husband is looking for a hardtail so we called in whilst in town. The sales guy Teo, was brilliant. He showed him all the range, was really knowledgeable about specifications, and realistic about these within his budget. He was so patient and helped him look at all options for what type of rider he is. He didn't feel pressured or get any sales pitch just lots of options and information to help him choose. Thank you!
Holly B
Recently purchased a new bike and had my old repaired here and could not recommend the shop, service and staff enough. 5 star service all round and will definitely recommend. Paul
