4.8
rating out of  302  reviews
284
3
3
2
10
User profile - Mark Grayson.
Mark Grayson
Fabulous service from everyone in the shop. Great knowledge about the bikes, patience when listening to my requirements and a perfectly set-up Checkpoint at the end. Thank you!
4 days ago
User profile - Ali Shaghnab.
Ali Shaghnab
⭐️⭐️⭐️⭐️⭐️ Trek Manchester – Truly the Best Bike Shop I’ve Ever Experienced I don’t normally write long reviews, but Trek Manchester genuinely deserves it. From the moment you walk through the door, you can immediately tell this shop is on another level. The atmosphere, the professionalism, the friendliness — everything just feels right. You’re not just another customer walking in; they actually treat you like a valued rider and a part of their community. That’s something you don’t get in many shops anymore. Every single person in Trek Manchester is incredibly knowledgeable. They don’t just know bikes — they LOVE bikes. You can feel their passion in the way they talk to you, the way they explain things, and the care they put into every repair, tune-up, or recommendation. They take their time with you. They listen to what you need instead of jumping straight to selling things. You can ask them anything, and they’ll give you honest, detailed, and easy-to-understand advice. The service department is absolutely outstanding. I’ve brought my bike here multiple times, and every time I get it back, it feels brand new. They pay attention to even the smallest details — things that other shops might ignore or rush through. They check everything carefully, they tighten what needs tightening, adjust what needs adjusting, and make sure your bike rides smoother than ever. You can tell they take real pride in their work. What I love most about Trek Manchester is the respect they show you. They never judge you for your level of knowledge or your budget. Whether you’re a beginner or an experienced rider, they treat you with the exact same care and attitude. They explain things patiently and clearly, and they make sure you understand what’s happening with your bike and why. That, to me, is REAL customer service. The shop itself is super clean, well organised, and always stocked with high-quality parts, accessories, and bikes. You can spend ages looking around and never feel rushed or pressured. And if you need help choosing something, they’ll guide you without making you feel uncomfortable or overwhelmed. They genuinely want you to pick what’s right for you — not what’s the most expensive. I’ve been to many bike shops before, but none of them compare to Trek Manchester. These guys are in a completely different league. They combine professional skills with friendly vibes, and you walk out feeling confident and satisfied every single time. It’s rare to find a business that consistently delivers top-level service, but Trek Manchester does it effortlessly. I honestly don’t think I’ll ever go to another bike shop again. The trust I have in the team here is huge. Whether I need repairs, upgrades, new parts, or just advice, Trek Manchester is my number one choice — always. To anyone thinking about visiting: don’t even hesitate. If you want proper service, real expertise, and a team that genuinely cares about you and your bike, Trek Manchester is the place you need to go. I recommend them 100% and more. Absolutely the best bike shop in Manchester, without question. One off the best bike shop in Manchester or even in United Kingdom Thanks to Dylan pady Dan and arwin When you are actually ambassador and sponsored Rider 5 ⭐⭐⭐⭐⭐
6 days ago
User profile - Georgia Cawley.
Georgia Cawley
Super nice service! I came in wanting my bike wheels pumped up, and the man who served me, pumped up both wheels and helped me carry my bike in and out.
6 days ago
User profile - Chris Woods.
Chris Woods
Dylan, Dan and the team at Trek, Piccadilly, Manchester go above and beyond to provide an excellent service whenever I require anything cycling related from the Trek Manchester Piccadilly store I would highly recommend this store as the first place to go for anyone around Manchester looking for Trek cycles and accessories.
2 weeks ago
User profile - Graham Cooper.
Graham Cooper
Picked up my new bike from Trek Manchester today. Very pleased with the level of service from Dylan, attention to detail and expert knowledge. I have had a few bikes in the past and I can say purchasing from here was the best experience I’ve had. Highly recommended.
3 weeks ago
User profile - ttea Teaa.
ttea Teaa
Chris is perfect
a month ago
User profile - Gareth Corner.
Gareth Corner
Took my new bike in for a wrap and tubeless set up. They noticed damage on the frame and sorted out the return (bike bought online from another store) which would have been a nightmare for me to do. When my replacement bike arrived they carried it the work and I'm very happy with it!
a month ago
User profile - Adam Jones.
Adam Jones
Great customer service, Dylan and the team went above and beyond to help me out with my bike, to get it riding smoothly
a month ago
User profile - Ali Shaghnab.
Ali Shaghnab
Trek Manchester help me with my bike. Brakes frame shifting bleeding my brakes. My bike is not a trek through but everytime I go to them they are helpfull nice . it nice having a little chat with them I remmmed it 10000 % the best bike shop you over go to your life. Dan, dalyn Paddy are full off helping everyone ant all of them are kind. If I will go to 1 bike shop in my life it will be trek Manchester.
a month ago
User profile - Zuleika Wilkinson.
Zuleika Wilkinson
I purchased a bike from trek for my son in the school holidays, the bike he originally wanted wasn't in stock so the lovely assist Dylan went through some other bikes and he recommended the Marlin 5 which was a really good choice! I would definitely recommend trek as the staff are a lovely and very helpful!
a month ago
User profile - rwrax 21.
rwrax 21
I recently picked up my new dual sport bike from Trek Manchester and couldn’t be happier with both the product and the service. Dylan was fantastic, he helped me choose the right accessories, gave great advice on what I’d need for the winter months, and even recommended a brilliant spot to get a photo with my new bike, which I’m absolutely over the moon with. The Cycle Scheme process was simple and straightforward, and I’m really pleased with the savings I made. Overall, I’d happily return to Trek Manchester for my next bike and would highly recommend them to anyone looking for excellent service and expert advice.
2 months ago
User profile - callum pennington.
callum pennington
Nipped into the store a few months ago now and was greeted by Arwen, super nice individual gave me all the time in the world to help me choose the right bike for me made the entire process super easy and had the ability to answer all my question as a total novice rider. Nipped back in today to just check a couple of things on the bike Arwen was there again and was again very happy and willing to help. I’ve recommended this place to all my colleagues fantastic customer service, the guy who built my bike was very nice and was also happy to entertain my questions, great staff at this store.
2 months ago
User profile - Vian Dixon.
Vian Dixon
Lovely bike, good service
2 months ago
User profile - Louise Clancy.
Louise Clancy
Huge thankyou to everyone at the Manchester Trek store for helping me find my perfect bike!!! After having some issues with my existing bike the team listened to what I was looking for and with their indepth knowledge of the different options helped me find a bike which I love!
2 months ago
User profile - peter toon.
peter toon
Great service
2 months ago
User profile - Hakeem Akparibo.
Hakeem Akparibo
The staff at Trek Manchester Piccadilly are exceptionally helpful, every single time I bring my bike in for checks or service, I receive excellent support from everyone. Their customer service is consistently outstanding, and the quality of work done on my bike is fantastic. I always leave feeling confident and well taken care of. Highly recommended
2 months ago
User profile - Niklas Vogeler.
Niklas Vogeler
One of the best customer service experiences I‘ve had recently. Went there to rent a bike for a day and was really taken care of. Very uncomplicated and easy process. Recommend!
2 months ago
User profile - Curtis Simpson.
Curtis Simpson
Recently got a new bike from this store. Came in without a clue what to get but left with exactly what I needed. The staff were brilliant and patient, guiding me through the options and what would be best for me.
3 months ago
User profile - Tom Janda.
Tom Janda
Dan has kindly helped me out with a few bike repairs over the last few weeks, he's a super friendly guy and a massive credit to the shop. Thanks again!
3 months ago
User profile - jakerobert545.
jakerobert545
After a recent unfortunate event I had to order a replacement bike and they greeted me with the same amazing customer service they kept me reassured and helped me pick 2 new locks and a helmet and explained all the features love the team here
3 months ago
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