Curtis Simpson
Recently got a new bike from this store. Came in without a clue what to get but left with exactly what I needed. The staff were brilliant and patient, guiding me through the options and what would be best for me.
Tom Janda
Dan has kindly helped me out with a few bike repairs over the last few weeks, he's a super friendly guy and a massive credit to the shop. Thanks again!
jakerobert545
After a recent unfortunate event I had to order a replacement bike and they greeted me with the same amazing customer service they kept me reassured and helped me pick 2 new locks and a helmet and explained all the features love the team here
John Cromey
We want to sincerely thank Liam at Trek Bicycles in Manchester for the advice, guidance and assistance provided to us. We were looking for a mountain bike as a birthday gift for our grandson and Liam made the whole experience stress free, interesting and enjoyable. We are delighted with the bike we bought and would not hesitate to recommend anyone to visit this store to be confident they get a high quality bike that is tailored to meet all of their needs and requirements.
Lily-Joe Troumans
Thank you so much you made my day! I had a suitcase with a super loud squeaky wheel, it was ruining my mood. Popped in and asked if they could help. They did it without a doubt and within seconds, didn’t even charge me even when i offered. Genuinely made me so happy!
John Palowski
I dropped into the store just to see what they had based on my initial research on upgrading to a full carbon road bike. Ended up chatting with Liam, who was friendly, knowledgeable and offered me a week-long test ride of the Madone SL6 Gen 8, which I happily accepted.
When I returned, the bike was already set up for me, and they even gave helpful advice on bike insurance, without any pressure or upselling.
Liam and Dylan then worked together to offer a great deal on a custom bike bundle and build, including several upgrades I’d chosen.
Unfortunately, due to a change in circumstances, I wasn’t able to complete the purchase. But based on the outstanding customer service, I wouldn’t hesitate to return to Trek in the future.
mo Ashraf
Amazing and welcoming, had a di2 problem. I visited the shop and the guy with the whoop fixed it for me immediately. I have no idea about his name but he definitely deserves a 5 star
Leah Grace
Highly professional and friendly service! I've had a great experience buying my bike from the Trek Manchester shop. Very knowledgeable and approachable staff who helped me pick the right bike and size for me. When I went in to collect they checked everything over for me, installed my pedals, bike bag and bottle cages and answered all my questions. Highly recommended and I am super happy with my new bike. Thank you Trek team!
Timothy Body
Friendly, knowledgeable staff. Helpful but not pushy. Made it a pleasant, easy experience.
Gary Mccormack
Brought my Brompton in with punctured wheel tyre. Very friendly staff extremely helpful efficient service fixed in 24 hours for a very reasonable price. Brought bike back few days later with (unrelated) gear issue fixed there and then for free. Highly recommended
richard alcorn
Amazing service. i visited the store 14/06/25
i travelled to Manchester on a stag got a flat wheel on my wheelchair. rang the shop as it was just around the corner.
it was nearly closing time but the Lady on the phone said come ahead and i was met at the door by a man had the wheel fixed and out in no time. wouldn’t take a penny for his work and trouble either.
i would highly recommend this shop. thanks again.
Nasar Ishfaq
Best buying experience I have had and a great team at Trek Manchester
Antony
Beginner rider and was not sure which style of bike to buy the staff explained the differences very well and gave me a great price for what I needed. Super happy with my purchase.
Jen Hinde
I popped in after my wheelchair wheel came off while riding around town. They were super lovely and helped get it back on. Wonderful people, they’ve saved me a lot of pain while getting back home. Thank you guys
salab87
great customer service from start to finish
FairuzRamli
Hi, can i rent bike here?
Jack Ross
Great experiences shopping for cycle touring equipment and bijes here. Will hopefully get a chance to visit again next time I'm in the UK.
Keith Bolton
As usual outstanding service from the Trek Manchester team, Dan Dylon and Paddy (who was on holiday today), not forgetting Liam who kindly made me a coffee. I have bought two bikes from the shop this year and the odd little glitch is dealt with as soon as I arrive at the shop and often within an hour the problem is resolved and I'm on my way. Today in particular Dan sorted an awkward problem with my Domane. Definitely at a five star service from the guys at Manchester Trek, I would have no hesitation in recommending the shop and the team.
hansen armagno
Big thank you to Arwen for helping me get a lock for my bike! Nice shop with great components displayed.
Carolina Cela
I had a great experience buying my bike here, the staff is super nice and reassuring, I felt really comfortable discussing my doubts and hesitations. Thank you :)
