4.9 rating out of 261 reviews
Tushar Shukla
We had an outstanding experience with Basement Builders in Calgary. From start to finish, our basement development was handled with exceptional professionalism, care, and attention to detail.
A special thank you to Murray, who truly made this entire project a success. Murray did a phenomenal job overseeing our basement development, and the entire process went extremely smoothly because of his leadership, organization, and genuine kindness. He was always approachable, communicative, and clearly took pride in delivering high-quality work. Thanks to Murray, what could have been a stressful renovation turned into a very positive and seamless experience.
The craftsmanship, timelines, and overall coordination exceeded our expectations, and we are extremely happy with the final result. It’s clear that Basement Builders values both quality work and customer satisfaction.
Lastly, we’d also like to recognize Sean, who did a great job with the paint touch-ups and made sure everything looked polished and complete.
If you’re considering a basement renovation in Calgary, Basement Builders is the company to trust. We wouldn’t hesitate to use them again or recommend them to friends and family.
Brenda Webster
Basement Builders is the BEST contractor I have worked with! They are professional, and provide outstanding service and quality work. They use excellent materials, and have access to talented designers and trades people. My basement renovation was completed as scheduled, has an excellent warranty, and I am thrilled! Thank you Basement Builders for taking the stress out of my large renovation. I HIGHLY RECOMMEND!!
Andrew Hogan
There comes a time in the arc of a man’s life when he finally decides to get around to “doing the basement.”
Standing at the crossroads, he wonders if his wife will think less of him, if, instead of tackling it himself over the course of a year (or two), he decides instead to hire professionals.
Turns out, for a while she will think less of him when she sees the budget and some of the inconveniences. But then, when it’s all said and done, completed on time in months and not years, and coordinated under a one-roof warranty with a level of quality and professionalism he could never pull-off, she will actually think more of him for knowing his own shortcomings (which is the true measure of a man).
Working with basement builders is a great experience. It’s a-la-carte and professional.
Coordinating the project through the website, with digital paper trails of everything, keeps everyone on both sides of the relationship on track and accountable. (This is a great part of their offering.)
Shout-out to the three-man father-son painter team and the plumbing guys. Great to chat with, very forthright and professional.
Scott, Murray, and Trevor are great contractors and coordinators. They work like one giant three-headed monster and keep everything on track, keeping us informed of any changes.
My wife and I were dream clients (obviously), so no wonder they were always nice - but they were also always respectful and measured in any constructive criticisms or last-minute changes we had. No escalating tempers or tension, even when there maybe could have been. That was greatly appreciated.
After they finished everything, I went ahead and banged up the walls installing TVs and shelves, and they offered to come back when I was done for another touch-up pass - free of charge.
The only criticism I have is that while their boutique interior-designer experience is great (in-store consultation where you pick all your finishings and flooring), be sure you see full images or renders of what the floors will look like so you understand how the pattern will scale. That’s the only issue we had, and Trevor and the team gave us solutions and work-around and are looking into that moving forward.
These guys busted their asses to finish things on time and on budget, in time for our holiday guests - who were markedly impressed with their lodgings (and also liked the floors).
No regrets. Great experience, and a basement that feels like the best part of the house.
What else do you want?
manbir kaur
We have worked with The Make Group Inc. on multiple projects and continue to return to them for a reason. Their team understands the full development cycle and consistently manages projects from drawings and permitting through construction and final occupancy. They run a tight site, communicate clearly, and handle city inspections efficiently, which reduces risk and delays for us as a developer. Their professionalism and reliability make them a contractor we trust for repeat work.
Nikki
We recently did our basement with basement builders, the whole project went on very smoothly, they kept us updated at every stage of the project, quality of work is excellent. They are a customer focused company, they care about their customers, after the project was finished, while moving some furniture to the basement the railing on the stairs was damaged and the dry wall got some dings and scratches, it was very noticeable, we reached out to Murray at basement builders, he was very kind and offered to get it fixed at no cost to us, he sent Brad, one of their trades people to take care of this, Brad was amazing, he did a great job, he was very professional and polite, overall super happy with this company and highly recommend them for anyone looking to get their basement done.
Nicole Ko
I am writing during year two of our warranty with Basement Builders. So far, every time we have had a crack or a door shift, Murray has been on top of it, getting someone in quickly to repair any issues as needed.
Last Sunday, we suddenly had water pooling between out vinyl floor boards in the basement. Normally this would have put me into an absolute panic, but the fact that the vinyl flooring Kristin had helped us track down is waterproof and that it didn't have an underlay meant we were safe from major floor damage. (We have had issues with water leaking into floors in the past and that fear never really leaves you).
The other major reason for not panicking is because Basement Builders has come back every single time to resolve even the smallest issue so I trusted without a doubt they would come back for this. I called Murray on that Sunday. Despite Basement Builder's being closed on the weekend, Murray got back to me immediately, telling me he would have someone over as soon as possible in the morning. Murray knows our basement project well at this point so between the two of us we knew it was the drain pipe, so we just needed to hold off on using the kitchen sink.
Brad, Sean, and another lovely gentlemen (I'm so sorry I never formally met him, he's a pleasure to have here and always is here for big service jobs to prep the space) came the next morning. Brad was able to formulate a plan, and with Sean's help they opened everything up. Once everything was opened, Brad was able to see the exact problem and organize what needed to happen next to get everything resolved.
The next few days went shockingly fast. Yes the plumber needed to come right away to fix the issue, but we figured the wall would be opened for a while. The pipe issue was resolved by a plumber, and the framing dried out by Wednesday morning. By Wednesday afternoon, Brad and Sean had finished insulating the wall around the pipe, and had drywalled and mudded the wall back together. By Thursday afternoon Sean had finished sanding and painting the wall and baseboards as well as taping, sanding, and painting a crack that had appeared in the bedroom in the basement as a bit of a side project.
Normally I would assume moving this quickly would compromise quality, and I kid you not when I tell you both my husband and I were absolutely shocked at the high quality of painting and finishing Sean achieved in such a small time frame. The walls look better now than before the pipe had issues. Sean is incredibly talented.
During the busiest time of year Basement Builders absolutely went above and beyond with helping us through something that could have gone bad quickly. The fact that the floor had absolutely no damage is a testament to their understanding of the best products to use for basement spaces.
As always, everyone who came through our house was fantastic in their abilities. I can't emphasize enough how personable and easy to talk to their team is, it's like having family over whenever they come by.
Thank you again everyone! Christmas is crazy over here with three kids and when the youngest is a Christmas Eve baby on top of that, having everything finished on a huge service call in 4 days is a huge gift to our family. You guys are amazing!
Greg Levy
From the start to the finish the whole team was aces to work with. The project has been seamless and done with professionalism from the trades to the office staff and the design team. It has been a pleasure to work with the whole team on this project.
regiep tj
Basement builders from start to completion of the project have been great in terms of professionalism, competence and thoroughness. The work they give is evident in their attention to details and quality of their craftmanship. The overall team communication is excellent and always valuing the customer input every step of the way. We will always be grateful to Basement Builders for giving us the basement our family will enjoy hanging out and also with friends who will experience first hand the service we received. Thank you Basement Builders.
Royal Wood Carpentry inc.
I highly recommend Basement Builders! Their woodworking and finishing is truly exquisite, and every detail is perfectly crafted. The entire construction process is very professional and leaves you extremely satisfied. i strongly recommend their services !
Juliana Molyneux
We had a great experience with Basement Builders. They were great to coordinate with, and made our basement renovations an easy thing to check off the list. You can tell they've done this many many times, everything ran like a well-oiled machine. We were surprised we had to be out one night & day due to some material they were spraying, but that could have been our fault for not realizing/listening/grasping. They got the project done quickly - on time and on budget. They helped us coordinate financing too. 10/10 would recommend!
Michael McDonnell
Was very quick in developing our basement, no hassles whatsoever and I was informed exactly how much would be required to be paid for the job. Was excellent
د. عادل الشرقاوي
We had great experience with basement builders, the quality of the work done is superb and on time , there were very sensitive and considerate to us living upstairs while doing the job
Murray is very helpful
Alex Darrington
Our experience with Basement Builders was great. Their process is streamlined, entire team is responsive and respectful, and the finished product is better than we could have hoped for. Thanks again to Don, Murray, Trevor, Kristina, and all your trade partners!
Shelley Potekal
We are very pleased and always recommend them to friends and family
Nathan Hannah
Murray and his team were wonderful to work with. They were very professional about everything they did. If anything came up unexpected with our basement project they were upfront about and easy to discuss a plan. They were open with explaining the process of how everything was going to go and stuck to their timeline. Would highly recommend Basement Builders for and project.
Robb Hart
We recently had our basement completed by Basement Builders and couldn’t be happier with the experience. From the very beginning, communication was timely and consistent. Every question was answered quickly, which made the entire process smooth and stress-free.
A special thank you to Christina, who guided us through the selections process. She took all of our ideas, big and small, and helped bring them together seamlessly. What could have been overwhelming turned into an easy, collaborative experience thanks to her expertise and eye for detail.
Another standout was the cost certainty. There were no surprises along the way. Everything was clearly outlined, which gave us full confidence in moving forward.
Overall, the professionalism, responsiveness, and quality of work from the entire team exceeded our expectations. We’d highly recommend Basement Builders to anyone looking to transform their space.
Rene De La Cruz
Great company very responsible for his work and attentive to detail.
Hartley Yuffe
My wife and I decided to get our unfinished basement home gym developed for aesthetic and improved temperature control reasons.
From our first contact we were impressed with all the Basement Builders staff members we encountered.Starting with Don who did our initial design plan and estimate. He was great and understood our wants and needs. The estimate and design were totally in line with our expectations regarding price and the layout of the finished basement.
Basement Builders were flexible and able to start and complete our project in a time frame that worked for us. Even before the construction began Murray was easy to communicate with and quick to respond to any questions. Bobby who prepped our house prior to work starting did a great job and gave us some expectations as to how the process would go.
The project started on time and progressed through the stages that had been outlined to us. We were very pleased with all the tradespeople who worked on our basement. They all were pleasant and very respectful of our house. They were the kind people that you would hire yourself if you needed work done.
Ryan our project manager kept things moving along and was responsive to our questions. Although I was not involved in the selection of finishes and colours my wife was very impressed with the options she was given. She was very happy to work with Kristina who was great at understanding her vision for the basement.
As the project neared completion we were very pleased with what we knew the finished product would be. Friends and family who have seen the completed basement are very impressed with the quality of the finished product.
Lastly Basement Builders gave us the three things everyone wants on a construction project, on time and on budget with no surprises.
We would highly recommend Basement Builders to anyone considering a basement renovation.
J Clayton Tiro-Burns
Basement builders made our renovation a stress free experience! They turned our basement into a wonderful living space for my in-laws, and the process was very straightforward and easy for my wife and I.
They are very upfront with everything, so there were no unexpected costs, and the communication throughout the process was excellent.
Lesley A Wilmot
We were able to build a fantastic, completely customized legal suite. Our job was extensive and Basement Builders took care of every step of the process. If we ever did another suite, we would not hesitate to use Basement Builders again.
Alejandro Medina
The Basement upgrade turned out to be an amazing project, affordable and high in quality, Basement Builders were very professional, and took all our request/recommendations and put them in place with even improvements!
Andrew Zhong
Basement Builders did an amazing job on my basement. Murray and Kristina are so helpful. Thank you so much.
Sue Styles
Shout out for Basement Builders. They followed through with everything they said they would do and were even available after the job was done to help us. Highly recommend!!
Felipe Pastana
A very professional company. I highly recommend them for basement renovations. Their team does an excellent job with great attention to detail.
Mirza Baig
Very impressed with the quality and attention to detail. The basement looks amazing—thank you for the hard work!
David Ezeronye
Very professional and knowledgeable. You get what you pay for
Dave Fraser
We were very pleased with both the process and the final product. The team at Basement Builders was professional, communicated well and created excellent work on time. We would not hesitate to recommend them.
Chris E
We recently completed a major basement renovation with Basement Builders in Calgary, and I can say without hesitation that this was the most seamless and professional experience we’ve ever had with a contractor. From the very first consultation to the final walkthrough, every step of the process was clear, organized, and stress-free.
One of the standout aspects of working with Basement Builders was the exceptional level of professionalism displayed by every member of their team. Whether it was the project manager, designers, tradespeople, or office staff, everyone we interacted with was respectful, knowledgeable, and committed to doing the job right. It’s rare these days to find a company where you can confidently say that every single person who walked through our door was courteous and professional, but that’s exactly what we experienced.
What truly set Basement Builders apart was how easy they made the process. Renovations—especially large-scale ones—can often feel overwhelming, but this team broke everything down into manageable steps with clear timelines and expectations. There were no surprises, no vague answers, and no last-minute changes. We always knew what was happening and when, and if we had questions, we got prompt and helpful responses. Their communication was top-notch from start to finish.
Having dealt with other renovation companies in the past, the difference with Basement Builders was night and day. Other companies we’ve worked with felt disorganized or rushed, but Basement Builders ran like a well-oiled machine. Their attention to detail, customer service, and pride in their work was evident in every phase of the project.
The final product exceeded our expectations in every way. The quality of craftsmanship was outstanding, and every feature was completed exactly as we had envisioned. We felt supported throughout the entire journey and genuinely valued as clients, not just another project on a list.
When you’re trusting a company to renovate your home—a place where your family lives and builds memories—you need 5-star service, and that’s exactly what we received. If you’re looking for a company that is highly professional, easy to work with, and delivers top-tier results, look no further than Basement Builders. They truly are in a league of their own!
Aswathy Ajitha
They are trustworthy and very helpful and have great ideas at your budget.Highly recommended.
M Lund
Basement Builders was excellent. Their quote was competitive. They were very responsive to my inquiries, requests and concerns. Despite a set back of a week, that was not in their control, they finished the project on time.
My basement looks fantastic, even better than I imagined it would be.
Trevor and Chauntel were amazing and a pleasure to work with. All the trades people were professional and respectful. Murray and Ben were both great to work with as well. I recommend using Basement Builders for your development or renovation!