Andrew Hogan
There comes a time in the arc of a man’s life when he finally decides to get around to “doing the basement.”
Standing at the crossroads, he wonders if his wife will think less of him, if, instead of tackling it himself over the course of a year (or two), he decides instead to hire professionals.
Turns out, for a while she will think less of him when she sees the budget and some of the inconveniences. But then, when it’s all said and done, completed on time in months and not years, and coordinated under a one-roof warranty with a level of quality and professionalism he could never pull-off, she will actually think more of him for knowing his own shortcomings (which is the true measure of a man).
Working with basement builders is a great experience. It’s a-la-carte and professional.
Coordinating the project through the website, with digital paper trails of everything, keeps everyone on both sides of the relationship on track and accountable. (This is a great part of their offering.)
Shout-out to the three-man father-son painter team and the plumbing guys. Great to chat with, very forthright and professional.
Scott, Murray, and Trevor are great contractors and coordinators. They work like one giant three-headed monster and keep everything on track, keeping us informed of any changes.
My wife and I were dream clients (obviously), so no wonder they were always nice - but they were also always respectful and measured in any constructive criticisms or last-minute changes we had. No escalating tempers or tension, even when there maybe could have been. That was greatly appreciated.
After they finished everything, I went ahead and banged up the walls installing TVs and shelves, and they offered to come back when I was done for another touch-up pass - free of charge.
The only criticism I have is that while their boutique interior-designer experience is great (in-store consultation where you pick all your finishings and flooring), be sure you see full images or renders of what the floors will look like so you understand how the pattern will scale. That’s the only issue we had, and Trevor and the team gave us solutions and work-around and are looking into that moving forward.
These guys busted their asses to finish things on time and on budget, in time for our holiday guests - who were markedly impressed with their lodgings (and also liked the floors).
No regrets. Great experience, and a basement that feels like the best part of the house.
What else do you want?