We've booked a few campervan/motorhome in our lifetime but nothing quite like CampEasy, especially with the best customer experience from our service agent, Valentina. Here's our experience during our trip end May/early June..
PRE-ARRIVAL
Starting with the website, it was an easy navigation with all the information you may need readily available, some with abit of deeper searching but that's perfectly normal. Selecting the perfect campervan itself with clear cut optional selections made it a breeze. For the curious, we chose the Easy fun (however do consider the Easy Auto if you are not a stick person) with Super Service - Roadside Assistance and Zero Risk Insurance for our sanity and peace of mind while moving around the ring road. We also took unlimited Wifi (super crucial), inverter and easy start pack (table & chairs) - all chargeable but we found it not exorbitantly. What we got as complimentary was additional duvet (yes please get it, it saved us!), laundry rack, and all the pots, pans, cutleries, plates, bowls provided were more than you would need for 2 people. Once you made the booking, you will receive an almost immediate confirmation thru your given email.
Weeks after making the booking, we had some enquiries about the batteries in the campervan (which btw has 3! and that is more than enough without plugging into a campsite powersocket hence saving you a couple thousand ISK) and some other small questions and the response time was very prompt, in the space of a few hours, all thanks to the efficiency of Valentina! Im sure the other service agents would be great as well but ours was the lovely Valentina :)
ARRIVAL
The day has arrived and we reached Iceland albeit some unfortunate miss-flight due to a ridiculous short transit time via Copenhagen but it's all part of the adventure! We arrived at CampEasy to pick up our lovely van and was met by Valentina who has very kindly and clearly explained all the necessary information around the van and off we went to start our journey. Point to note, do take a video or many pictures of your selected vehicle for safety, just in case. I would add if there were a small feedback on the van (although it is a rather new van - 23/24 registered vechicle) is that there were alot of dust coming out from the back cushion / sleeping area and it definitely could do with a powerful vacuuming for the next customer. Nevertheless, with the amount of duvet, sheets provided, it covered the entire cushion area perfectly. Oh, another word of advice, if i may, is bring a travel size Febreeze spray to be used on the duvet, sheets and pillows every day, just for a fresh smell
DURING
Nothing much to say here as we went about our journey however I will note that CampEasy will send you notifications via the tablet and email informing you of drastic weather changes or if the volcano erupted (such as our case) just so you can plan your movement accordingly. On that note, be super flexible of your itinerary as the weather can change very quickly and it will disrupt your plans. So go with an open mind and heart, and you will enjoy Iceland as much as we had!
DEPARTURE
Returning the van was easy (just make sure you also fill up to full tank the same as when you received it), and after some checks, we were on our way to our airport hotel via the complimentary shuttle from CampEasy, driven personally by our lovely Valentina.
I hope this review helps you on deciding the best campervan company but most of all, to come to Iceland and take back the best memories of this amazing country.
Sent from a tiny keyboard (with a big smile)