The staff who welcomed us was very clear, helpful, and spoke Italian, allowing us to feel comfortable right away. The camper was new, clean, and perfect, just as described. During our stay, we encountered an issue with one parking payment, and by seeking advice through chat, we received prompt responses. Upon return, we were due a refund for an unused gas cylinder. A minor banking inconvenience unrelated to CampEasy hindered the process, but even then, the staff professionally exerted effort to find a solution. The next day, they resolved everything and communicated it to us via email. We are truly satisfied with CampEasy and its staff, particularly Edoardo and Joachin, who welcomed and supported us.