4.9 rating out of 455 reviews

User profile - rob tolliver.
rob tolliver
Extremely friendly staff, knowledgeable, and not pushy on items not needed. Love this location and even better is they host Bike to Work day every year. Swing through and give these people your monies.
3 days ago
User profile - Grace Chupka.
Grace Chupka
I’m always impressed by trek bike quality and my first time in a Trek store was also a very pleasant experience. We went into get a bike for my husbands upcoming triathalon. Noel was patient and knowledgeable as we picked the perfect bike for him. He listened to our needs and budget to provide two different options. We fell in love with both for differently reasons (I needed a more upright bike for my bad back), and Cameron, the manager, was awesome in helping us get a great deal on all of the additional gear we bought. They never pushed for a bike that we didn’t meet our needs. Finally, Alex provided an excellent tune up on our bikes to get the road ready. We’ve loved biking around the DC area together now (not big bikers previously!) and we wouldnt have been able to do it without all of their help. They are also friendly when you return with questions, a quick bike check, or wanting more gear. Can’t recommend this store and crew enough!
a week ago
User profile - Sena Konya.
Sena Konya
Noel, Cameron, Mary and Alex were all super helpful and nice. Everyone who works here has the best attitude and is knowledgeable. Excited to ride our new bikes!!
3 weeks ago
User profile - Ismael Iglesias.
Ismael Iglesias
The staff at Trek Arlington Ballston are outstanding! Amir and Cameron were fantastic to work with. They found the exact bike I was looking for, had it shipped and assembled it just in time for my nephew’s birthday. Would 100% recommend this location!
4 weeks ago
User profile - George in the middle Ochir.
George in the middle Ochir
Emir is the best bike mechanic I ever known
a month ago
User profile - Renee Whitlow.
Renee Whitlow
I know absolutely nothing about bikes, and today was the first time I had ever walked into a bike shop. I never learned how to ride a bike and the store manager Cameron was profoundly kind and took time out of his day to teach me. I had serious success within 2 hours of coaching. (I fell over twice at the end because I got tired.) Thank you, Cameron! I'll practice what you taught me and buy a bike from you guys soon!
2 months ago
User profile - Jeff Welch.
Jeff Welch
Nice shop, I didn’t realize how much better by bike could ride until I got it back from them.
3 months ago
User profile - Austin Davis.
Austin Davis
I recently visited for a tune-up and help with the installation of an internally routed dropper post and a few other parts. The service team were super helpful and competent. They also warmly welcomed my toddler, giving him stickers and toys that kept him engaged even after we got home!
4 months ago
User profile - David Attaway.
David Attaway
Exceptional service, excellent selection, and the knowledge of the staff makes coming here the best choice in DC. From Scott to Cameron to Emir the team here is the best in DC.
5 months ago
User profile - In Box.
In Box
They went above and beyond to help me!
6 months ago