4.9 rating out of 477 reviews

User profile - Paula Cruickshank.
Paula Cruickshank
Bike repair was done promptly and customer service was excellent.
a day ago
User profile - Vinh Nguyen.
Vinh Nguyen
Everyone here is so friendly! Biking can be very overwhelming! Mary was super helpful in breaking it all down and helping to guide my purchases.
a week ago
User profile - jeremy sigel.
jeremy sigel
Not just incredibly knowledgeable and helpful staff, but also just kind people. Have stopped in a few times with questions and minor problems and they’ve helped out while refusing compensation (don’t let them).
3 weeks ago
User profile - Derek Roberts.
Derek Roberts
Great staff - super helpful - willing to install the pedals I bought on-the-spot. Even filled up my tires! Great shop - highly recommended!
a month ago
User profile - Sarah Blanton.
Sarah Blanton
Well-stocked bike shop with incredibly knowledgeable mechanics and salespeople. Reasonable prices and everyone was so helpful! Can’t recommend enough.
a month ago
User profile - Susie Jung.
Susie Jung
I purchase my bike here couple years ago and I went back to get my bike service. All the staff that works there is amazing! They are so knowledge and was very easy to talk to. They told me exactly what I needed and was very helpful. Alex and Amir(he knows exactly what my bike needed. My bike condition is so great after he tuned it up and feels super safe! thank you! ( I forgot the managers name but he’s great also) This is my favorite trek shop in dmw!
a month ago
User profile - Chris Xu.
Chris Xu
Emir is awesome. I walked in knowing nothing about bikes, and he took the time to break everything down in a way that actually made sense. Super patient, never pushy, and clearly passionate about what he does. The whole team is friendly and knows their stuff. Great vibe all around - highly recommend this shop.
a month ago
User profile - Christian C.
Christian C
Super friendly and knowledgeable staff, great selection of gear and bikes!
a month ago
User profile - Joel Kravetz.
Joel Kravetz
Excellent customer service from the staff at this location. They are trustworthy, sell a good product, and we have been repeat customers.
2 months ago
User profile - Matt.
Matt
Upgraded to SRAM Red shifters and calipers on Canyon. New Supacaz Sticky Kush tape.
2 months ago