We stopped by the Trek store last weekend and were helped by Gamble. We’re fairly new to the area, and my wife was looking for a bike she could enjoy around the neighborhood and on some local trails. She was a little nervous, as it had been about five years since she’d last ridden. Gamble was fantastic — patient, knowledgeable, and genuinely focused on making sure she found the right fit. He walked us through several options, made adjustments for her comfort, and encouraged her to take a test ride around the parking lot. Even with a busy store, we never felt rushed or pressured to buy. It truly felt like we had his full attention. Thanks, Gamble, for making what could have been a stressful experience into a fun and positive one!