4.8 rating out of 629 reviews
Jim W
Great staff! Very knowledgeable and organized .
TEXAS RANGER DAVE
Outstanding Experience at Trek Bicycle – Lamar Location
Had a fantastic experience at the Trek Bicycle store on Lamar in Austin, TX. My step-son had an issue with his bike, and the associate who helped us was incredibly professional, knowledgeable, and handled the situation with care. They honored the warranty without any hassle, and made sure everything was taken care of efficiently. It's rare these days to see that level of customer service — truly appreciated. Highly recommend this location!
John Erle Alo
Would absolutely recommend this store. Angel was a huge help! Thank you! Hope you heal up soon
Richard Wayne
Products reasonably priced. Service friendly and excellent.
Stacey Allen
I was serviced with a level 1 service for a bicycle i bought at a thrift shop and i was given the VIP treatment with my bike leaving clean as if it was brand new. They went above and beyond to see that no bike is left behind, and I'm more then happy with the service my bike received. Thank you. They will give you the VIP treatment also so just take your bike in so you can start riding.
Mike Austin
Excellent service, very knowledgeable staff, and all around friendly atmosphere.
Egídio Leitão
I love the attention your staff give all customers. Excellent customer service!
Logan Mayes
Great experience with the purchase of a new bike. Everyone there was very friendly and easy to work with. Will be back for sure.
James
We've purchased two kids bikes here. Yes they were pricy but the build quality was great and the customer service here is good. If you want a good quality bike you've come to the right place
Lloyd Openshaw
As always the staff was professional, knowledgeable, and friendly! I love going to buy accessories as well as getting tune ups at Trek bike stores. I went to a different store for a tune up that wasn’t a Trek outlet and did not like the results . Trek is top dog ! Trust me you will not be disappointed. Thank you Trek!