Richard Owen
Leonardo and the team at Trek Florence are without doubt the best bike shop angels I have ever had the pleasure of meeting. I've cycled all over the world and after a medical situation made us cut short our Munich to Rome trip we were stranded in Tuscany and had to quickly arrange flights and the bikes. We had a train to get to Florence and a flight the next day back to London. It seemed impossible but Leonardo was absolutely amazing. He stayed open to get the bikes in and started work the next day early so we could get them ready for the flight and he even booked us a huge van as there was three of us. We cannot say thank you enough. He is and the lads there were absolutely amazing people. Best bike shop in the world
Paolo Matteo Valente
Fantastici i ragazzi, Marco ,Davide, Leonardo e Daniele. Ottimi nel consigliarti la giusta bicicletta per le tue esigenze. Efficenti e preparati. Officina organizzata per ogni problema alla bici.
Simone Gottardo
Ottimo servizio. Puntualità, efficienza e cordialità. Bicicletta uscita dall'officina perfetta
Alessandro Calamini
Un grande ringraziamento ai ragazzi del Trek Store di Firenze per la professionalità, competenza tecnica e rapidità del servizio.
Bravi !!!
Robert Belica
Great stuff, interesting place, best gears!
Eric Zinnikas
Had a great experience renting 2 bikes here. The staff was friendly and helpful, offering to adjust the bikes for us and suggesting a great route too. Bikes were in great shape.
Vito Pizzutilo
Personale cordiale e professionale se possono ti risolvono il problema al momento come successo a me. Gran bel negozio, bici fornito, ordinato e pulito e con varie opzioni di acquisto…. Consigliato!
Hauke Rienhoff
We rented two gravel bikes for one week to ride from Florence to Rome (335km). The bikes were amazing and so was the service! We got a helmet, locks, water bottles, repair kit and a multi-tool. Everything worked out perfectly. The store looks brand new. Highly recommended !!
Mac P
My son and I rented bikes for 2 days. The bikes and staff were awesome. Marco was really helpful with bike setup and creating routes for us to ride. Amazing experience. Highly recommend it!
Gary Trendel
Attention to detail and customer service were best in class, especially having just arrived from overseas and needing a major repair 30 min from closing. Grazie!
Guido Zappi
Arrivo in negozio senza prenotazione e senza chiamare, i ragazzi sono stati gentilissimi e si sono messi subito a disposizione per aiutarmi! Da una semplice regolazione del manubrio hanno regolato tutta la bici! Dal cambio ai freni! Che dire non potevo sperare in meglio! Daje ragazzi!!!!!
Justin Hayes
Needed some emergency repairs on our 1200km ride through Italy. The staff were wonderful, very knowledgeable and friendly. Good stock of accessories. I highly recommend this store
Chiara Esposito
Personale competente, disponibile e pieno di attenzioni. Complimenti e grazie davvero ragazzi!
leonardo stoppioni
in questo negozio oltre alla bici e all'attrezzatura ho trovato un bel gruppo di persone che mi ha trasmesso la voglia di andare in bici . grazie ragazzi siete meravigliosi
Cesare Nanni
Ordinata una gomma..
2 minuti dopo mi hanno subito telefonato x chiedermi conferma dei dati....
Spedita ed arrivata nei tempi stabiliti...
5 stelle meritatissime !!!!!
Fabio Martins
Incredibly friendly staff that speak English and a huge selection of great bikes. Even offer rentals, which I wish I had used, but did not have enough time.
Charles Lee
I rented a bike here and it was a glorious experience. The staff is incredibly friendly, speak English well, and the store is very pretty. I have never felt more welcomed in a bike shop.
They were out of road bikes for my size, but scrounged up a gravel bike, and talked to me about the route I was planning. It was great. I was a little nervous initially because I thought that a local bike shop would be friendly and a Trek store would be cold; and at least in Firenze I had exactly the opposite experience.
rodolfo198501
Amazing Trek shop in Florence.
If you need to fix some problems in your bike, you can go there even if your bike is not Trek.
Good prices, and they are very kind.
Weekly they manage some social ride for every level. Good job guys
Jonathan Zweig
Amazing service! Thank you Leonardo and staff! Gratzi!! ♂️
Andrea Spingi
Ci sono posti dove la bici è un modo di vivere, e non solo un mezzo, nei quali ti senti sempre a casa e dove staresti per ore senza accorgerti del tempo che passa. Questo negozio è tutto questo, ma forse anche qualcosa in più, perché quando metti persone competenti, preparate, gentili e cordiali, allora crei un punto di riferimento, e non solo un negozio, ed oltre a dei professionisti finisci per trovare dei veri e propri amici
