5.0 rating out of 125 reviews

User profile - Lisa Gilbert.
Lisa Gilbert
I had an exceptional experience last Thursday at the Silverdale Trek store. I went in for my free maintenance (within first year of purchase) and I left with a spotless, well-tuned bike (and no up-charges). However, there was more to the visit. Adrian, mechanic/bike educator extraordinaire, answered all of my questions - patiently, kindly, respectfully, and non-technically - so that I can stay safe on the trail and keep my bike in good shape. The other associates are similarly friendly, helpful and go the extra mile. I highly recommend this shop; they exceeded my expectations by a long shot.
a month ago
User profile - Dan Lydiard.
Dan Lydiard
Excellent service
a month ago
User profile - Matthew.
Matthew
Kole probably provided some of the best costumer service I’ve ever received. He went above and beyond explaining every function of the bike. Amazing.
a month ago
User profile - Ulysses Galvez.
Ulysses Galvez
Great staff very helpful with my bike needs
a month ago
User profile - Pondering Soul.
Pondering Soul
Nice people, nice bike. Able to find a bike that fits and reasonable price.
2 months ago
User profile - James Davis.
James Davis
Love the service at my local Trek in Silverdale! Other bicycle shops tend to feel rushed or hurried, but instead it is personable and relaxed at the Trek shop. The installation of my new bike carrier was detailed and seamless. Cudos!
3 months ago
User profile - Isaiah.
Isaiah
Awesome customer service. Fair prices.
3 months ago
User profile - Scott Diener.
Scott Diener
Have had great experiences with the Silverdale Trek team. Always been responsive, courteous, and patient. They definitely go the extra mile to make sure customers are happy.
5 months ago
User profile - Kira Long.
Kira Long
Spectacular service (not to mention great bikes!)
5 months ago
User profile - JennHawk The1nOnly.
JennHawk The1nOnly
I needed a very overdue tuneup on my ebike. Adain was very informative on what needed to be done and carefully listened to my concerns and experiences with the bike. He was very accurate with the turn around time and was great with follow through service and delivery. Fair prices, the ballpark I expected to pay for average service and this was better than what we've come to expect these days!
5 months ago