Aron Filbert
Trek staff has always been fantastic. I wanted a tune up right before BRAN last year, and the bike shop that sold me my bike was booked solid. My dad recommended going in and getting the work done by Trek. I didn't even think about that since I didn't buy my bike there, and it's not a Trek brand.
But staff was welcoming and took care of me right there. I've since had my bike in several times for several maintenances and have had fantastic service every time. I've already recommended Trek to several of my friends, and will continue to recommend them.