Great team that knows what they are talking about and always take the time to have an off-topic chat as well. Honest and open about delivery times, costs and willing to share their knowledge. Even in these difficult times, where deliveries of bicycles and accessories are unpredictable, they keep up the spirit, even though they really hate it that they have to disappoint you. Rode multiple brands of bikes, but eversince I bought my first TREK, I wll probably never switch again because of the broad assortment and price ranges.