From the moment I spoke with Colin I felt safe! Totally professional, interested in my computer concerns, quick to make an appointment and on arrival took charge immediately. What was taking me hours, and stressing me out was fixed on the spot! All those fears and concerns more or less melted away as I watched him work. He was kind enough to check other areas of my laptop to make sure all was well and offered me great advice on back up options. Just a total pleasure to work with him and I recommend you look no further. Ask Colin to help and you have hit the jackpot! Diane S. SunshineCoast