4.7 rating out of 227 reviews
Jim Biermann
Jason was very helpful in selecting, ordering, and familiarizing us with our new bikes when they arrived. He was very friendly and helpful throughout the process of purchasing our new bikes. We love our new Trek Verve 4 bikes!
Scott Minnich
This bike shop is so great. Brought 5 year old son's Schwinn in to have a brake lever and line repaired after it was damaged in a crash he had. They were able to source the new brake lever and have it shipped, installed and the bike turned around all in less than a week. I thought the shipping alone would take more than that. The tech's in the shop were all super friendly, loved that a five year old is out riding that hard, and gave him a coloring book and stickers as well. I don't think that they charged me labor for how cheap the repair was. Top notch, five star service. Will definitely be going back. I need to get a bike of my own to keep up with the kid and this is the place I will buy from because it's so important to support these local businesses that play such an important role in our community. I used to have a Trek in high school and I loved it, looking forward to rediscovering riding again. Thank you guys so much and see you soon!
Eugene Kim
Perfect
Darien Esteves
Great people and super helpful thank you guys for my new bike
tristen horton
Great shop gave us a discount off the discount. Walked out with 2 bikes! Such a great and knowledgeable staff! Extremely Pleased!
northtacomaninja
Love this place. It's on my regular route and very awesome crew. They have helped me multiple times right away and they were very kind about it.
Q-essance Creating Possibilities
Awesome location!!! Curtis is helpful, informative with a great knowledge base. Set me up with a test ride - we trouble shot the best bike concept. This is the place to go!!! 10/10 times
W A
Grateful to the guys here for an impeccable bike build in record time. I brought in a Specialized Epic frame and they accommodated my having the parts shipped to the store. It took just three hours from the last part arriving to receiving notification that the bike was ready, all for a reasonable price.
Tyler Hutcherson
Super friendly with fast and efficient service. Highly recommend!
Kevin Johnson
We bought Specialized Vado bikes from Old Town Bikes a few years ago. We are so pleased Trek is honoring the lifetime tune up package we purchased and even more pleased Travis and others working there are still willing to continue servicing our bikes. Travis even reached out via email thanking us for the business and to remind us to anticipate minor derailleur adjustments.
Thank you for all you do at Tacoma Trek!
KJ