4.6 rating out of 180 reviews
Patty McKinnon
Friendly and knowledgeable, convenient location!
Ryan Lindberg
Staff was unbelievably helpful, and had endless amounts of knowledge.
jerry maris
Called around looking for an 11 speed di2 derailluer. Renton, Kent, Tacoma nobody had 1 in stock.These guys did and I am appreciative of that. Very good customer service, will call them first next time. Thanks again.
Steve Spencer
Can’t imagine a better place to buy a bike. The staff and service are excellent. Bought a couple Trek Rail 7 bikes from them. One of the bikes had a very slight squeak from one of the brakes and the tech and manager would not let me have the bike until they fixed it
I highly recommend this shop.
Chris Lamb
This is a great retail experience. The team is incredibly knowledgeable and always willing to help.
Remi Cox
The employees at the shop are always so kind and helpful, they go above and beyond to make sure everyone feels welcome. For me this meant using the right name and pronouns, which they were respectful of (I didn’t even need to ask). They are very knowledgeable about local biking trails and clubs, and I know I can always count on them for accurate answers! The turnaround time on repairs is also quick, usually about 24 hours.
Laureen Davis
I walked in a couple weeks ago and asked if they had tire changing classes. No they don’t but Jason offered to give me a lesson anytime. Went back today and spent an hour there. He not only showed me how to get the rear tire off and on and how to change the tire, but let me do it as well. Thank you so much! Jason couldn’t have been nicer.
Sam Enoch
Great service and communication
Allison Haagensen
Kind and efficient service. Took time to go over details of bike with me.
James Goldsworthy
I just picked up my Trek FX-1 hybrid bike. I ordered online so this was the first time I saw it. Beautiful!
I was greeted with enthusiasm by the staff as I walked in. I met Jason who went over my bike with me. He covered all the basics including making sure that I had the proper equipment for safe riding. Also gave me some GREAT tips about which gear combination to use and when to use them. My last human-powered bike was a 10 speed so I appreciated the quick tutorial!
Went outside with the bike (took a picture of course!) and loaded it up. And off I went. Great experience with the Trek Bicycle Tacoma North crew!