4.9
rating out of  363  reviews
350
6
0
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User profile - Lindsay Rose.
Lindsay Rose
Couldn’t be happier with the guys at Trex Southport. Had a special delivery to my door by Chris, after hours, so I could get out the next morning! Superb service, wont be going anywhere else!
5 years ago
User profile - rowan panozzo.
rowan panozzo
The best service and the best team!! always my go to for everything. If you want the best service and range go no further that the southport team
5 years ago
User profile - Juan Pedro Martinez Navarro.
Juan Pedro Martinez Navarro
Good service and excellent attention!!! 100% recommend!!!
5 years ago
User profile - Tina Kocevar.
Tina Kocevar
Excellent service. Brought my MTB for gear adjustment, it was done in a few minutes, with no charge. Bike is running smoothly again. Thank you Steve. That was my second visit and for sure not last.
5 years ago
User profile - Greg C.
Greg C
Great customer service . Went the extra mile to help us get our 2 new bikes home.
5 years ago
User profile - Jme TheJedi.
Jme TheJedi
Very happy with our experience with the guys at Trek Southport. Very helpful, knowledgeable and passionate about the Bikes and brand.It’s not just a sale to them, its about a long term relationship with support and care. Thanks guys! One happy kid at Christmas
5 years ago
User profile - Gareth Latham.
Gareth Latham
The salesman (Chris Moore) was the most helpful salesperson I have ever dealt with, he took the time to explain the 3 products I was looking at and gave me a ton of useful information, I will definitely be coming back .
5 years ago
User profile - Michael Hudson.
Michael Hudson
10 out 10, excellent customer service and product knowledge. Repaired my bike promptly with an excellent communication system in place. I'll be a return customer for sure.
5 years ago
User profile - Lynda Hove.
Lynda Hove
Friendly, helpful and competent staff. Quick and efficient service.
5 years ago
User profile - Chuck Gartrell.
Chuck Gartrell
Call me old fashioned, but when a man takes the time to stand and greet my presence with a firm and assertive hand shake, stone cold enthusiastic stair and intent to achieve beyond my expextations, I soundly claim that new found ground home. It is said, "here in the cycling world, a man earns what he earns, when he earns it." This storied truth laid bare before me as one of the most nobel salesman of the name Chris Moore, presented X Caliber....well he informed me that that wasn't available in a 20" wheel, but the pre-version was of substantial quality for my aspiring seven year old to poetically launch his future hobbie as a fantasized world champion jumper of unimaginable heights. A bike so fine I nearly propositioned my wife for another child just so I could own both colours. And then like a becon from the gods, a matching helmet, burried beneith the humbled lost souls of the clearance section. I'll take that one as if to summon a lowly pound puppy reject from the clutches of neglect. Shall I earn the title of best dad ever come the most festive of holidays? Well if the little terd don't like it I'll swap it for one in my size. I could not recommend this shop more and intend to pass along the honest and enjoyable experience I had at Trek Southport. Thank you for making the buying experience easy and enjoyable.
5 years ago
User profile - Glenn BatemAn.
Glenn BatemAn
The guys at trek Southport are amazing and very knowledgeable
5 years ago
User profile - Keegan.
Keegan
Amazing customer service. Really genuine, nice and friendly guys. Very lucky to have a place like this in the neighbourhood that where the people really care about the work they do.
5 years ago
User profile - Jackson.
Jackson
Fantastic store and friendly staff. Highly recommend!
5 years ago
User profile - Dan Rothlisberger.
Dan Rothlisberger
Called in twice in the last 2 weeks for repairs; very impressed with the top class service received.
5 years ago
User profile - Glenn A.
Glenn A
Good quality products, and very experienced staff to help you out.
5 years ago
User profile - Trevor Grant.
Trevor Grant
Excellent service and team . I went in to look at a new bike after Treks opposition Giant told me my Giant could not be repaired and my best option was to buy a new $6k bike . The trek manager said to me that really sounds strange and if I like they would look at my TCR Giant which I appreciated . $210 later the TCR was repaired and back on the road like new . At the expense to Trek of a potential sale . But wow guess where we buying all our future bikes from . Such integrity needs to be admired
5 years ago
User profile - Elaine Yeo-Vaughan.
Elaine Yeo-Vaughan
Got a FX3 2020 for my birthday - great buying experience, staff very helpful!
5 years ago
User profile - Jarlath Scannell.
Jarlath Scannell
Excellent phone service and good range of products. Good advice given about a range of tyre options
5 years ago
User profile - James Staniforth.
James Staniforth
10 out of 10. in the world of internet shopping, a personal service is all we have left. Keep up the good work!
5 years ago
User profile - Dylan Wilson.
Dylan Wilson
Great advice and service from these guys, they will always look after your bike.
5 years ago
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