4.9
rating out of  381  reviews
368
6
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User profile - Gareth Latham.
Gareth Latham
The salesman (Chris Moore) was the most helpful salesperson I have ever dealt with, he took the time to explain the 3 products I was looking at and gave me a ton of useful information, I will definitely be coming back .
6 years ago
User profile - Michael Hudson.
Michael Hudson
10 out 10, excellent customer service and product knowledge. Repaired my bike promptly with an excellent communication system in place. I'll be a return customer for sure.
6 years ago
User profile - Lynda Hove.
Lynda Hove
Friendly, helpful and competent staff. Quick and efficient service.
6 years ago
User profile - Chuck Gartrell.
Chuck Gartrell
Call me old fashioned, but when a man takes the time to stand and greet my presence with a firm and assertive hand shake, stone cold enthusiastic stair and intent to achieve beyond my expextations, I soundly claim that new found ground home. It is said, "here in the cycling world, a man earns what he earns, when he earns it." This storied truth laid bare before me as one of the most nobel salesman of the name Chris Moore, presented X Caliber....well he informed me that that wasn't available in a 20" wheel, but the pre-version was of substantial quality for my aspiring seven year old to poetically launch his future hobbie as a fantasized world champion jumper of unimaginable heights. A bike so fine I nearly propositioned my wife for another child just so I could own both colours. And then like a becon from the gods, a matching helmet, burried beneith the humbled lost souls of the clearance section. I'll take that one as if to summon a lowly pound puppy reject from the clutches of neglect. Shall I earn the title of best dad ever come the most festive of holidays? Well if the little terd don't like it I'll swap it for one in my size. I could not recommend this shop more and intend to pass along the honest and enjoyable experience I had at Trek Southport. Thank you for making the buying experience easy and enjoyable.
6 years ago
User profile - Glenn BatemAn.
Glenn BatemAn
The guys at trek Southport are amazing and very knowledgeable
6 years ago
User profile - Keegan.
Keegan
Amazing customer service. Really genuine, nice and friendly guys. Very lucky to have a place like this in the neighbourhood that where the people really care about the work they do.
6 years ago
User profile - Jackson.
Jackson
Fantastic store and friendly staff. Highly recommend!
6 years ago
User profile - Dan Rothlisberger.
Dan Rothlisberger
Called in twice in the last 2 weeks for repairs; very impressed with the top class service received.
6 years ago
User profile - Glenn A.
Glenn A
Good quality products, and very experienced staff to help you out.
6 years ago
User profile - Trevor Grant.
Trevor Grant
Excellent service and team . I went in to look at a new bike after Treks opposition Giant told me my Giant could not be repaired and my best option was to buy a new $6k bike . The trek manager said to me that really sounds strange and if I like they would look at my TCR Giant which I appreciated . $210 later the TCR was repaired and back on the road like new . At the expense to Trek of a potential sale . But wow guess where we buying all our future bikes from . Such integrity needs to be admired
6 years ago
User profile - Elaine Yeo-Vaughan.
Elaine Yeo-Vaughan
Got a FX3 2020 for my birthday - great buying experience, staff very helpful!
6 years ago
User profile - Jarlath Scannell.
Jarlath Scannell
Excellent phone service and good range of products. Good advice given about a range of tyre options
6 years ago
User profile - James Staniforth.
James Staniforth
10 out of 10. in the world of internet shopping, a personal service is all we have left. Keep up the good work!
6 years ago
User profile - Dylan Wilson.
Dylan Wilson
Great advice and service from these guys, they will always look after your bike.
6 years ago
User profile - Edison Messina.
Edison Messina
Friendly, informative and generally helpful. Able to give answers and/or suggestions to all my questions. Pleased with the over all service. Thank you.
6 years ago
User profile - Ken Wheeler.
Ken Wheeler
Thx guys! Great deal on new bike!
6 years ago
User profile - TysonTRAVEL.
TysonTRAVEL
I could not be more happy with my experience & the level of service I get from Chris & the team at Trek Southport! I have dealt with various biking stores around the Coast & SEQ, these guys are by far the best. Highly recommend them to anyone who wants great gear & even better advice!
6 years ago
User profile - Tom McCarthy.
Tom McCarthy
Good service and advice and a bloody good chat about all things bike related
6 years ago
User profile - Tony Mahony.
Tony Mahony
Great store and Adam was awesome to deal with. Fit was good.
6 years ago
User profile - Patrick Carey.
Patrick Carey
Buying my new Mountain bike from the guys at Trek Southport was a pleasure. They guys down there were super friendly and made sure that I was happy with the bike that I was buying. I absolutely love my new bike. Couple little teething problems with my bike but they were all taken care of by the guys at the shop without any hassle under warranty. I have done , and will continue to reccomend Trek Southport to others.
6 years ago
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