4.9
rating out of  369  reviews
356
6
0
1
6
User profile - Daniel Daniel.
Daniel Daniel
Good honest service. I got what I needed, which in fairness was basic, but was offered good service, bit of banter and got exactly what I asked for.
6 years ago
User profile - Lee Murphy.
Lee Murphy
Friendly passionate staff that are happy to help. Cheers lads!
6 years ago
User profile - Louise Payne.
Louise Payne
My daughters old bike got a makeover/service at a very reasonable price. The customer service is very prompt and friendly.
6 years ago
User profile - Anton M.
Anton M
Friendly, professional service. Nice guys.
6 years ago
User profile - Stuart Lynde.
Stuart Lynde
3 months ago I purchased a bike from here. All the guys were extremely helpful and friendly and I highly recommend this place to anybody who is looking to purchase a mountain bike or electric peddle assist bike.
6 years ago
User profile - Deborah Fisher.
Deborah Fisher
The guys at Trek are amazing, knowledgeable, courteous and friendly. They took the time to explain each part I needed to purchase which made the whole experience of shopping for an elite cyclist so much less stressful. I can't thank them enough.
6 years ago
User profile - Brad Watts.
Brad Watts
Good products Knowledgeable staff
6 years ago
User profile - Zaak Wheaton.
Zaak Wheaton
Great service and products.
6 years ago
User profile - Jay Gates.
Jay Gates
Fast and professional service, with great prices to match.
6 years ago
User profile - Shane Dillon.
Shane Dillon
highly recommended, staff are very helpful,made my choice of bike so much easier. I will be going back to get my son I bike later on in the year. cheers.
6 years ago
User profile - Michael Vanderhelm.
Michael Vanderhelm
great to deal with
6 years ago
User profile - Mark Bourne.
Mark Bourne
Chris Moore (Trek Bicycles Southport, Queensland) is pure joy to work with. He is approachable, knows his bike stuff and is not shy of giving his honest (and valuable) opinion. Recently, Chris has given his time to help me out when my main bike developed an irreparable fault - and my frame wasn't even supplied by Trek. By helping me with my frame issue, he delivered customer service that moves the needle above and beyond the definition of great. I can not overstate how helpful Chris has been, not only with regards to my faulty frame, but in every dealing I have had with Chris and the team at Trek Bicycles Southport. Trek Bicycles Southport is my trusted, go to bike retailer, and represents a local bike store I am happy to spend my money at (in preference to shopping online for the best deal with no customer service).
6 years ago
User profile - Josh Williams.
Josh Williams
The guys at trek are really friendly and knowledgeable.
6 years ago
User profile - Miles Pritchett.
Miles Pritchett
Excellent service from friendly, helpful, knowledgeable staff. Thanks Chris.
6 years ago
User profile - Dane Reid.
Dane Reid
Friendly staff. Great service.
6 years ago
User profile - G. Wilkinson.
G. Wilkinson
Friendly, knowledgeable and reslistre prices.
6 years ago
User profile - Allie C.
Allie C
Trek Southport had the bike that I had researched and wanted! The guys looked after me and set the bike up to suit and were all friendly and helpful. Not long afterwards I returned to buy a bike for my daughter and we have been happily riding our Treks ever since.
6 years ago
User profile - Kate Nankivell.
Kate Nankivell
Trek Southport could not have been more helpful. Every staff member I dealt with was knowledgeable and professional and did whatever was necessary to enable a smooth purchase experience.
6 years ago
User profile - Joh Dawson.
Joh Dawson
I have had a couple of bikes serviced recently. Staff are very helpful, friendly and honest with pricing and service work done.
6 years ago
User profile - Robert Vida.
Robert Vida
Brilliant service, fixed hanger complication on bicycle in less than 30 minutes and fantastic personalities. Very attentive, would definitely recommend.
6 years ago
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