Peter Houston
Chris and Coen at Trek Southport were amazing helping us choose our 2 kids’ bikes. We really appreciated their advice and for putting absolutely everything together for us.It’s reassuring their bikes have been built by people with experience and that we have a reliable place to return to. My wife and I were saying how great the whole experience was and wondering why anyone would buy an unknown and unbuilt department store bike for not much less. You’ve got 4 happy customers! Thanks again.
Oscar Sjöström
Honest, friendly, and exceptional service. 10/10
scott Manning
Great bicycle mechanic's at Trek Southport,
after sales service has been very good so far! My new Trek Roscoe 8 is also doing a great job out on the trail! Thanks Guy's
Sean Lowe
This is possibly the best bike shop on the Gold coast. I've been several times for minor repairs, and every time the guys are so friendly and helpful. Moreover, they usually charge me only a nominal fee to fix the bike. Other places I will have to book it in but usually these guys can just fix the bike on the spot. They even helped me take apart and shove the bike into my car! Total fan of Trek Bicycles Southport.
Ged Cummings
Chris and Steve at Trek Southport where excellent and helped the family out with 4 amazing mountain bikes, thanks so much guys, see you out there on the trails.....
Neil Mylott
I really like the new store layout. Neat, clean, easy to find everything, and plenty of stock. Great friendly customer service from the guys too - thanks to Dougal for helping out with good advice
Daniel Daniel
Good honest service. I got what I needed, which in fairness was basic, but was offered good service, bit of banter and got exactly what I asked for.
Lee Murphy
Friendly passionate staff that are happy to help. Cheers lads!
Louise Payne
My daughters old bike got a makeover/service at a very reasonable price. The customer service is very prompt and friendly.
Anton M
Friendly, professional service. Nice guys.
Stuart Lynde
3 months ago I purchased a bike from here. All the guys were extremely helpful and friendly and I highly recommend this place to anybody who is looking to purchase a mountain bike or electric peddle assist bike.
Brad Watts
Good products
Knowledgeable staff
Zaak Wheaton
Great service and products.
Jay Gates
Fast and professional service, with great prices to match.
Shane Dillon
highly recommended, staff are very helpful,made my choice of bike so much easier. I will be going back to get my son I bike later on in the year. cheers.
Michael Vanderhelm
great to deal with
Mark Bourne
Chris Moore (Trek Bicycles Southport, Queensland) is pure joy to work with. He is approachable, knows his bike stuff and is not shy of giving his honest (and valuable) opinion.
Recently, Chris has given his time to help me out when my main bike developed an irreparable fault - and my frame wasn't even supplied by Trek. By helping me with my frame issue, he delivered customer service that moves the needle above and beyond the definition of great.
I can not overstate how helpful Chris has been, not only with regards to my faulty frame, but in every dealing I have had with Chris and the team at Trek Bicycles Southport. Trek Bicycles Southport is my trusted, go to bike retailer, and represents a local bike store I am happy to spend my money at (in preference to shopping online for the best deal with no customer service).
Josh Williams
The guys at trek are really friendly and knowledgeable.
Miles Pritchett
Excellent service from friendly, helpful, knowledgeable staff. Thanks Chris.
Dane Reid
Friendly staff. Great service.
