Dean Wildbore
Great team who really know their stuff and are extremely helpful.
I was super happy that they were able to fix my bike while I waited and had me back on the road ASAP.
Cheers
Gavin McGregor
I arrived on the Gold Coast for the ITU World Championships Grand Final and needed some last minute adjustments to my bike settings. Chris was very obliging, dropped what he was doing and set me up on the trainer and reset my positioning. What's more he didn't even charge me for his time. Having been in the retail industry myself for 40 years, I think I would be qualified to say " Now that's what you call excellent customer service" I had a great race and a great ride. Thank you Chris and the team at Trek Southport
Aaron Chou
Staffs are spectacular so nice and helpful. Highly recommend to visit.
Dean Ratcliffe
Friendly and helpful service!
Graeme Doel
Fixed my wheel in a short time,workmanship was awesome,and a great price, great staff , thanks guys,if you need your bike serviced or fixed you won't beat these guys.
stephensheldrake
The best service at a bike shop in Australia ever. Very helpful staff that went out of their way to sort out a specific issue I had with my bike which I needed in a hurry.
Scott Wood
Simple. Prepared. Efficient. Seamless.
Caine Warburton
Probably the best MTB mechanic on the Gold Coast. Wouldn't go anywhere else.
Kelly Dryburgh
Have purchased 3 bikes here and Grant, Steve and Roger have be fantastic to deal with. Highly recommend to anyone who wants a bike to see these guys first - knowledge, skill and service above anywhere else on the Coast.
Chris Ellem
Steve and the boys did a great job on my bike. Old fashion service and advice is not dead! Pricing was more than fair unlike some of the others with OTT pricing. I definitely recommend if you live on the northern end of the coast.
chocolate & lollies
Awesomeness staff and range of products rocked up with some questions and ended up rolling out heaps helpful thanks to the team
James Sayer
Bought a rear basket after shopping around - it was cheaper here than the other places I checked.
The guy fitted the basket, adjusted my seat for me and inflated my tires all free of charge! Incredible service, thank you!
Dave Mackay
Incredibly helpful with an excellent range of bike bits and advice.
Joe Murray
A products with the most knowledgable staff on the coast. Highly recommend to all
Simon McNally
I found the guys there to be very helpful and knowledgeable & would strongly recommend them to beginners or more serious riders
adam rock
I have had a huge amount of help from Chris and the crew. They have been very patient with all my questions... particularly the technical ones. Their product knowledge is second to none. I bought a Garmin 820. Thanks Guys... I hope other people discover you to.
Abe Byrne-Jameson
Had an amazing experience buying a new Trek road bike and got nothing but great service and awesome deals i almost wanted to say 'are you sure' with each deal or thing they through in. Didn't have the shoes i wanted in stock so they made sure i could get them at another location with no fuss at all.
Stuart is the man to see about anything to do with cycling on the gold coast.
Thanks guys.
Rod Henning
Push bikes are so expensive nowadays
Steve Dark
If you're into bikes and all of the associated gear you can't really go wrong here. Top quality staff that are interested in your biking no matter how amateur you are. Not cheap but you get what you pay for. Only the best stock and workmanship.
Fothergill Stephen
We had an issue with our Son's mountain bike where the rear derailleur impacted into a number of spokes causing damage. Whilst it was an entry level bike (lower quality parts) and the reason for the initial damage being undetermined we were happy with Trek Southport as they compromised on a solution that was reasonable. This service was a reason we choose Trek in the first instance and would be happy recommending Trek. My Son is working on weekends and hoping to purchase a more expensive better quality bike in the not too distant future and no doubt this outcome will ultimately play a part in his next Bike! Thanks Trek Southport.
