Trek Southport had the bike that I had researched and wanted! The guys looked after me and set the bike up to suit and were all friendly and helpful. Not long afterwards I returned to buy a bike for my daughter and we have been happily riding our Treks ever since.
7 years ago
Kate Nankivell
Trek Southport could not have been more helpful. Every staff member I dealt with was knowledgeable and professional and did whatever was necessary to enable a smooth purchase experience.
7 years ago
Joh Dawson
I have had a couple of bikes serviced recently. Staff are very helpful, friendly and honest with pricing and service work done.
7 years ago
Robert Vida
Brilliant service, fixed hanger complication on bicycle in less than 30 minutes and fantastic personalities. Very attentive, would definitely recommend.
7 years ago
Dean Wildbore
Great team who really know their stuff and are extremely helpful.
I was super happy that they were able to fix my bike while I waited and had me back on the road ASAP.
Cheers
7 years ago
Gavin McGregor
I arrived on the Gold Coast for the ITU World Championships Grand Final and needed some last minute adjustments to my bike settings. Chris was very obliging, dropped what he was doing and set me up on the trainer and reset my positioning. What's more he didn't even charge me for his time. Having been in the retail industry myself for 40 years, I think I would be qualified to say " Now that's what you call excellent customer service" I had a great race and a great ride. Thank you Chris and the team at Trek Southport
7 years ago
Aaron Chou
Staffs are spectacular so nice and helpful. Highly recommend to visit.
7 years ago
Dean Ratcliffe
Friendly and helpful service!
7 years ago
Graeme Doel
Fixed my wheel in a short time,workmanship was awesome,and a great price, great staff , thanks guys,if you need your bike serviced or fixed you won't beat these guys.
7 years ago
stephensheldrake
The best service at a bike shop in Australia ever. Very helpful staff that went out of their way to sort out a specific issue I had with my bike which I needed in a hurry.
7 years ago
Scott Wood
Simple. Prepared. Efficient. Seamless.
7 years ago
Caine Warburton
Probably the best MTB mechanic on the Gold Coast. Wouldn't go anywhere else.
7 years ago
Kelly Dryburgh
Have purchased 3 bikes here and Grant, Steve and Roger have be fantastic to deal with. Highly recommend to anyone who wants a bike to see these guys first - knowledge, skill and service above anywhere else on the Coast.
7 years ago
Chris Ellem
Steve and the boys did a great job on my bike. Old fashion service and advice is not dead! Pricing was more than fair unlike some of the others with OTT pricing. I definitely recommend if you live on the northern end of the coast.
8 years ago
chocolate & lollies
Awesomeness staff and range of products rocked up with some questions and ended up rolling out heaps helpful thanks to the team
8 years ago
James Sayer
Bought a rear basket after shopping around - it was cheaper here than the other places I checked.
The guy fitted the basket, adjusted my seat for me and inflated my tires all free of charge! Incredible service, thank you!
8 years ago
Dave Mackay
Incredibly helpful with an excellent range of bike bits and advice.
8 years ago
Joe Murray
A products with the most knowledgable staff on the coast. Highly recommend to all
9 years ago
Simon McNally
I found the guys there to be very helpful and knowledgeable & would strongly recommend them to beginners or more serious riders